Guests
All properties in Palma de Mallorca, Balearic Islands, Spain

Hotel UR Portofino

4-star hotel in Palma de Mallorca with outdoor pool and restaurant

  • Free WiFi

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  • Hotel UR Portofino
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Hotel UR Portofino. Image 1 of 45.
1 / 45Hotel UR Portofino
Trafalgar 24 Ciudad Jardin, Palma de Mallorca, 7007, Mallorca, Spain
9.0.Superb.
  • This was my second time at the UR Portofino hotel and I wouldn’t hesitate to come back…

    Aug. 12, 2021

  • Lovely boutique hotel, service very good, pleasant all round & 1 minute from the sea.…

    Jul. 17, 2020

See all 52 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Walkable
Convenient
Safe
Dining options
  • Free WiFi
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 66 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Rooftop terrace

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Playa Ciudad Jardín - 4 min walk
  • Hospital Sant Joan de Déu Palma de Mallorca - 10 min walk
  • FAN Mallorca Shopping - 18 min walk
  • Passeig Born d'es Molinar - 24 min walk
  • Cala Portixol - 28 min walk
  • Palacio de Congresos - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Double Room, Sea View
  • Triple Room
  • Double Room Single Use
  • Superior Room
  • Family Room

What’s around

Landmarks

  • Playa Ciudad Jardín - 4 min walk
  • Hospital Sant Joan de Déu Palma de Mallorca - 10 min walk
  • FAN Mallorca Shopping - 18 min walk
  • Passeig Born d'es Molinar - 24 min walk
  • Cala Portixol - 28 min walk
  • Palacio de Congresos - 35 min walk
  • Can Pere Antoni Beach - 36 min walk
  • Cala Estancia - 36 min walk
  • Platja de Can Pastilla - 39 min walk
  • Platja d'Or - 40 min walk
  • Cathedral of Santa Maria of Palma - 3 mi / 4.9 km

Getting around

  • Palma de Mallorca Airport (PMI) - 6 min drive
  • Palma de Mallorca Son Fuster Station - 6 min drive
  • Palma de Mallorca Verge de Lluc Station - 8 min drive
  • Marratxi Pont d Inca Station - 8 min drive
map
See on map
Trafalgar 24 Ciudad Jardin, Palma de Mallorca, 7007, Mallorca, Spain

At a glance

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service
  • Coffee/tea in a common area

Things to do

  • Beach towels
  • Number of outdoor pools - 1
  • Children's pool
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Pool sunloungers

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built – 1965
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Arrecife - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property accepts Visa, Mastercard, American Express, Eurocard and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • UR Portofino Hotel Palma de Mallorca
  • Hotel UR Portofino Palma de Mallorca
  • Hotel UR Portofino Hotel Palma de Mallorca
  • UR Portofino Hotel
  • UR Portofino Palma de Mallorca
  • UR Portofino
  • Hotel Ur Portofino Urban Sea
  • Hotel UR Portofino Palma De Mallorca, Majorca
  • Hotel UR Portofino Palma De Mallorca Majorca
  • Hotel UR Portofino Palma de Mallorca
  • Hotel UR Portofino Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel UR Portofino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel UR Portofino.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon.
  • Yes, Restaurante Arrecife offers international cuisine and pool views. Nearby restaurants include Casa Iván (3-min walk), El Peñón (5-min walk), and Bigotes (8-min walk).
  • No, this hotel doesn't have a casino, but Mallorca Casino (11-min drive) is nearby.
  • Have fun with nearby activities like sailing and boogie boarding, and practice your swing on the nearby golf course. Hotel UR Portofino also has an outdoor pool.
9.0.Superb.
  • 10.0.Exceptional

    Lovely views, great location, friendly staff. Furniture inside and the walls are not brand new but the bed is comfy and i had a very pleasant stay there.

    Matt, 1 night business trip, Jul. 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is a little gem of a hotel. It’s in a residential area, so very quiet. We’ve just come back from a 3 night stay. Breakfast was 10 Euros per person, which consisted of Buffett. It was so well presented & fresh every morning. Our hotel room was immaculate. The Cleaner cleaned our room every day. Pool is amazing with plenty of sun beds. Lots of local bars and restaurants in The vicinity. To catch a bus into Palma is really easy. Take the number 15. It’s 1.50 euros per person. Takes less than 10 minutes. Buses run frequently. This hotel is a little oasis and would highly recommend.

    3 night romance trip, Feb. 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous, quiet hotel. Clean, lovely staff and great food. Close to the airport, beach and restaurants. Situated in a quiet area but close enough to walk along the promenade into Palma (approx 45mins). Would definitely stay again.

    3 night family trip, May 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Excellent service from the staff. Nice pool area. Nice modern bathroom with good shower. Very small bedroom. Only available power supply was in the bathroom, but staff gave us an extension lead when we mentioned it, so we could charge phone etc. Bedroom doors bang VERY loudly

    4 night trip, Apr. 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Staff really felt like a family. Fun but professional

    4 night family trip, Apr. 21, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Pros: the staff and concierge go out of their way for guests; breakfast is well worth the additional cost; property location is perfect steps from the beach, restaurants and public transportation. Cons: sewage smell coming from bathroom; faucet is too big for the sink so water splashes everywhere; no washcloths provided.

    5 night family trip, Apr. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Väldigt nöjda

    Väldigt bra läge, nära strand som är fin. Lätt att ta sig till allt. Nära flygplatsen. Rummet lite trångt men helt ok. Bra dusch.

    2 night trip, Sep. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly hotel

    We don’t like the big charter hotels, so this was perfect for us and the area was nice with just some small places to stay. Our room was not very big but had a big balcony with chairs and sun beds. A very friendly hotel with a pool area and restaurant and the skybar was great especially when we went there on Thursday when they had live music. The sky bar was a Good place to watch the sundown. Breakfast was great and good value for money. Staff were friendly and helpful. Just some steps away from the beach. We would recommend this hotel and we wish we could come back. The organization during the pandemic seems good.

    Cecilia, 2 night trip, Aug. 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sehr schönes hotel. Die Zimmer sind zwar etwas kleiner, war für uns aber kein Problem. Das Personal ist sehr freundlich und zuvorkommend. Frühstück und Essen waren super. Sehr sauber und familiär. Wir sind sehr zufrieden gewesen und werden wieder kommen. Auch die Lage vom hotel ist klasse. Direkt am Strand und in der Nähe sind tolle Restaurants und Einkaufsmöglichkeiten. Unser Zimmer wurde jeden Tag schön gereinigt mit kleinen Gesten. Sehr zu empfehlen ist auch die Dachterrasse. Wunderschön. Der Pool war auch immer sauber und ein lifeguard immer in der Nähe. Wir kommen wieder.

    Anna, 6 night romance trip, Aug. 16, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Cozy hotel close to Palma

    Charming small hotel. Allowed us early check in and later check out. Great breakfast and rooftop bar. Very closed to a fantastic beach. Pool area very crowded with non-residents and we were very surprised to learn we could not use the balinese sunbeds as hotelguests. Great walk along the beach into Palma

    Stina, 2 night family trip, Jul. 31, 2020

    Verified Hotels.com guest review

See all 52 reviews