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1 room, 2 adults

Waterstones Hotel

4.5-star4.5 stars
Great for families

Good to know

  • Baby/toddler toys
  • Babysitting or childcare (free)
  • Children's club (free)
  • Children's pool
Off International Airport Approach Road, Marol, Andheri - East, Mumbai, Maharashtra, 400059, India

Luxury Mumbai hotel with outdoor pool, connected to the airport
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Baby/toddler toys
    • Babysitting or childcare (free)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Staff helpful, received room ugrade which was lovely.Sep. 17, 2019
  • Great location aceragw rooms, driendly staff, breakfast was always nice....Mar. 3, 2019

Waterstones Hotel

from A$56
  • Boutique Double
  • Suite, 1 King Bed
  • Executive Room, 1 Double or 2 Single Beds
  • Boutique Single

What’s around Waterstones Hotel

Landmarks

  • In Marol
  • MIDC Industrial Estate - 25 min walk
  • Powai Lake - 2.8 mi / 4.5 km
  • Phoenix Market City Mall - 2.6 mi / 4.2 km
  • Juhu Beach - 5.8 mi / 9.4 km
  • Hiranandani Business Park - Powai - 3.9 mi / 6.2 km
  • KidZania Mumbai - 3.9 mi / 6.2 km
  • ISKCON Temple - 4 mi / 6.4 km

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 7 min drive
  • Mumbai Andheri Station - 5 min drive
  • Mumbai Ghatkopar Station - 6 min drive
  • Mumbai Vile Parle Station - 6 min drive
  • Marol Naka Station - 8 min walk
  • Airport Road Station - 10 min walk
  • Saki Naka Station - 21 min walk
  • Free airport shuttle
  • Free area shuttle
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

  • Free offsite parking nearby

Offsite

  • Free area shuttle

  • Free ski shuttle

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Free ski shuttle
  • Fitness facilities
  • Indoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Volleyball on site
  • Pool cabanas (surcharge)
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2005
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wheelchair-width doorways
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.

Dining

White Barn - This poolside restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

All Stir Fry - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

On The Rocks - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Van Gogh Bar - This bar is located by the pool and specializes in international cuisine. Open daily.

Recreation

On Site

  • Fitness facilities
  • Indoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Volleyball on site

Waterstones Hotel’s small print

Also known as

  • Waterstones Hotel Mumbai
  • Waterstones Hotel Hotel
  • Waterstones Hotel Mumbai
  • Waterstones Hotel Hotel Mumbai
  • Waterstones Hotel
  • Waterstones Mumbai
  • Waterstones Mumbai

Policies

Payments made at the hotel using American Express cards will incur an additional surcharge, plus taxes.
Guests booked in Boutique rooms are charged a facility fee to access the following Club amenities: Tennis and squash courts, games room, billiard and cards room, library, music and movies lounges. Guests booked in other room categories receive full club access at no charge.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 6 AM to 11:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Facility access costs INR 1250 per accommodation, per day

Rollaway beds are available for INR 1000.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Waterstones Hotel

  • Does Waterstones Hotel offer free cancellation for a full refund?
    Yes, Waterstones Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Waterstones Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Waterstones Hotel?
    Yes, there's free self and valet parking.
  • Is there a pool at Waterstones Hotel?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 11:00 PM.
  • Are pets allowed at Waterstones Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Waterstones Hotel?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Waterstones Hotel?
    Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Trendz (8-min walk), Baluchi (8-min walk), and Persian Darbar (8-min walk).
  • Is airport shuttle service offered by Waterstones Hotel?
    Yes, a free airport shuttle is available.
  • What is there to do at Waterstones Hotel and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Waterstones Hotel also has 2 bars, a sauna, and a steam room, as well as an arcade and a garden.

Recent reviews

Good 7.4 From 93 reviews

Exceptional 10.0
Nice one close to the airport and to the Metro
I had an excellent time over there. Food was great too.
Anton, au2 night trip
Exceptional 10.0
liked the room and service and the staff were good
gb1 night trip
Exceptional 10.0
Was easy to locate. Service was excellent ..
AndrewY, us1 night trip
Exceptional 10.0
Very good stay option near International airport
Amazing stay , really liked the property as well. Nice spacious rooms . A really place to be recommended
in2 night family trip
Poor 2.0
Never will return to this hotel
Checked in and no booking could be found! Took 30 minutes to arrange a room. They wanted me to pay again which I refused to do so. Got a smoking room but wanted to smoke outside by the pool but was sent to a dingy corner area hidden away from the pool or to smoke in the car park as if being alienated! Then at the restaurant I had to stand in a corner outside near the kitchen like a naughty boy. Was told that my package included a transfer to to the airport but when I ordered they asked me to pay though after me complaining they did give me it free Usually stay at the Leela but thought I would give this hotel a try but NEVER AGAIN. Rooms were not to my liking and staff were mostly arrogant except the charming restaurant manager who was very apologetic about my issues. So next visit I shall go back to the Leela where I can smoke by the pool, and smoke in designated areas where ash trays are provided in full view of the pool
Ashley, gb1 night trip
Fair 4.0
bad experience
The room was dirty and dark. Internet did not work for entire trip and they were not able to figure out.bath tub was clogged and no repairs done. Gave a dirty room and later changed which was better yet below par for a 180$ per night stay. Cleanliness was not at par
Gaurav, ca2 night business trip
Exceptional 10.0
I liked everything except the fact that they didn’t have toothbrushes in the room
us1 night family trip
Poor 2.0
Overrated & Overpriced Hotel
I have no idea why this hotel is so highly rated. The room was grubby & uncomfortable and the bathroom was falling apart. Main areas of the hotel also felt dirty and very dated. We took an overpriced hotel taxi 30 minutes away to met friends in JuHu on an agreed price however then upon checking out we had to argue a bill showing a 2 hour ride. The only redeeming part of our whole experience were the lovely staff in the Chinese cuisine restaurant we grabbed dinner at one of the two nights & the pool/gym facility in a separate building. I would recommend a trip to use these facilities if you are in the area however not to stay at the hotel. I feel cheated out of my money.
Grace, gb2 night trip
Good 6.0
Not a pleasant stay
It wasn’t a god stay, looks totally different than the photos on the website . Most embarrassing is that my giveaways from the back went missing ( around 10 diaries / flash drives / keychains ) and I did complained to the hotel staff but they told that they will look into the CCTV cameras and come back but they never got back. I would never book this hotel again or even recommend anyone for the fact that the service is very poor , not well maintained, no way close to 4 star hotel and no value for money . However it’s my bad experience with them which might be different for others . Never had a situation of missing things from my 14 years of travelling across the world , very unfortunate and unlucky for me.😌
SAMEER, ie2 night business trip
Good 6.0
Close to airport with free airport pickup and drop off
us2 night business trip

Waterstones Hotel