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All properties in Providenciales, Turks and Caicos

The Palms Turks and Caicos

Upscale beachfront resort with spa, near Grace Bay Beach

  • Free continental breakfast, free WiFi, and free parking
From
A$812

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  • Beach
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Pool. Image 1 of 71.
1 / 71Pool
9.0.Superb.
  • FABULOUS!!! Super clean and employees were super nice and friendly

    Jan. 27, 2021

  • The resort is beautiful and well maintained. Rooms are large and clean. The breakfast was…

    Dec. 3, 2020

See all 302 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Dining options
Walkable
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 166 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool

What’s around

  • On the beach
  • Grace Bay Beach - 1 min walk
  • Salt Mills Plaza - 20 min walk
  • The Regent Village Shopping Mall - 21 min walk
  • Coral Gardens Reef - 29 min walk
  • Royal Flush Gaming Parlor - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, 1 King Bed with Sofa bed
  • Suite, 1 Bedroom, Ocean View
  • Suite, 1 Bedroom, Oceanfront
  • Suite, 2 Bedrooms, Ocean View
  • Suite, 2 Bedrooms, Oceanfront
  • Suite, 3 Bedrooms, Ocean View
  • Suite, 3 Bedrooms, Oceanfront
  • Deluxe Suite, 1 Bedroom, Oceanfront
  • Penthouse, 1 Bedroom, Oceanfront
  • Suite, 1 Bedroom, Pool View
  • Deluxe Suite, 2 Bedrooms, Oceanfront
  • Penthouse, 2 Bedrooms, Oceanfront
  • Suite, 2 Bedrooms, Pool View
  • Deluxe Suite, 3 Bedrooms, Oceanfront
  • Penthouse, 3 Bedrooms, Oceanfront

Location

  • On the beach
  • Grace Bay Beach - 1 min walk
  • Salt Mills Plaza - 20 min walk

What’s around

Landmarks

  • On the beach
  • Grace Bay Beach - 1 min walk
  • Salt Mills Plaza - 20 min walk
  • The Regent Village Shopping Mall - 21 min walk
  • Coral Gardens Reef - 29 min walk
  • Royal Flush Gaming Parlor - 36 min walk
  • Pelican Beach - 37 min walk
  • Turtle Cove - 2.9 mi / 4.7 km
  • Leeward Beach - 3 mi / 4.8 km
  • Long Bay Beach - 4.8 mi / 7.8 km
  • Sapodilla Bay - 8.7 mi / 13.9 km

Getting around

  • Providenciales Intl. Airport (PLS) - 11 min drive

At a glance

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite valet parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • Free continental breakfast daily
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals on site
  • Personal motorised watercraft on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa at the Palms has 12 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 13 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Personal motorised watercraft on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Small print

Also known as

  • Palms Turks Caicos Hotel Providenciales
  • The Palms, Turks And Caicos Providenciales
  • Turks Caicos Palms
  • The Regent Palms Hotel Providenciales
  • The Palms Turks Caicos
  • The Regent Palms
  • Palms Turks Caicos Resort Providenciales
  • Palms Turks Caicos Resort
  • The Palms Turks and Caicos Resort
  • The Palms Turks and Caicos Providenciales
  • The Palms Turks and Caicos Resort Providenciales
  • Palms Turks Caicos Hotel
  • Palms Turks Caicos Providenciales
  • Palms Turks Caicos
  • The Palms Turks Caicos
  • Palms Turks Caicos Resort Providenciales
  • Palms Turks Caicos Resort
  • Palms Turks Caicos
  • Regent Hotel Providenciales

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Guests under 13 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Palms Turks and Caicos does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 5:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Bay Bistro (10-min walk), Opus (2.5 mi), and Stelle (2.8 mi).
  • No, this resort doesn't have a casino, but Royal Flush Gaming Parlor (6-min drive) is nearby.
  • Have fun with onsite activities like sailing, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Palms Turks and Caicos also has 3 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Second stay at The Palms

    Great option for Grace Bay, one bedroom beachfront unit is generously sized and equipped with everything you may need. View from balcony is fantastic!

    6 night trip, Nov. 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weather was awesome

    gerard, 2 night family trip, Nov. 22, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    This place should not be classified as 5 star. Stay at the shores club it’s a sister property and Amazing truly give star We rented a penthouse at each. Palms: terrible room service menu, older rooms with broken appliances, no turndown service and staff is simply not trained like a five star hotel. They were nice just more like a four star staff. There’s a big difference. Additionally the hotel Did not acknowledge our trip as a wedding celebration despite that we let them know.

    1 night romance trip, Nov. 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great view and very spacious rooms. Dinner was great that was served with the special dinner on the beach setup. The other food was ok. Service was sometimes slow but understandable given the amount of staff. As stated the room was beautiful with an amazing view, but we could hear our neighbors easily from the bedroom. There was also a water leak that kept causing the water to be shut off at very inconvenient times. However, Jeff did all he could to make the situation right and I truly appreciate that effort and it made all the difference.

    Bart, 5 night romance trip, Nov. 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff is great very hospitable,resort is very clean beautiful architecture of the the hotel reminds me of a French palace

    Johnpappas, 2 night romance trip, Aug. 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property. Gorgeous room with more amenities then you will ever need. Although the service was super friendly it was super slow. This was particularly bad as the resort was basically empty. No music at the pool. Be prepared to spend a lot of money on food and drinks. However, this isn’t unique to the Palms, it’s tru for the while island.

    E, 5 night romance trip, Jul. 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We arrived in the middle of the covid19 outbreak. There were no reported incidents there. We had limited services but we had a terrific time anyway and we had to leave before it got worse.

    7 night trip with friends, Mar. 14, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Nice hotel but not 5 star anymore.

    This was my third time staying at the hotel and unfortunately I was disappointed. The service is no longer 5 star service , although the staff is always friendly. Some examples. Housekeeping removing bathrobes and not replacing them, after requesting replacement of bathrobes ,we were given a pleasant response of yes right away , however, no follow through . At lunch at the plunge pool , we were brought the wrong meal twice and the wrong check. This was the situation for the two couples beside us as well. Our condo was not up to standards as the knobs of the armoire were falling off and some interior shelving broken. We also had some mechanical issues with our room where we had no water for a period of time. Again, it was not that issues arose but rather the manner in which the problems were solved that was not up to the level it should be for a resort of this caliber. The positives for this resort are the beach front chairs and service are excellent and the dining at the Parallel 23. Overall, I would have to rank it as a 4 star and as such the value for the money is no longer there.

    5 night family trip, Mar. 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Place is great - clean - staff was very nice, beach was beautiful. 5 star

    Jon, 7 night family trip, Feb. 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic beachfront - and lots to do on the beach - parasailing, snorkeling, kayaks, SUP’s.

    4 night family trip, Feb. 19, 2020

    Verified Expedia guest review

See all 302 reviews