Riu Santa Fe All Inclusive, Cabo San Lucas, Mexico

This hotel is very good. Pool activities were great staff are hard working and appear to be genuinely happy to make your holiday fantastic. Food and drinks were plentiful and huge variety breakfast was our favorite especially with mimosas to start your day. Massages on the beach were beautiful. Only small thing if I have to pick something is that there is only one English speaking channel on the TV, but we were rarely in our room. All in all great value for money and would love to go again.

Not the fanciest resort in Mexico but great value for money. Pools were huge, bars were fully stocked, good variety of food at the buffets. The minibars in the rooms had plenty of beer. There were even bottles of tequila, vodka, etc in dispensers mounted on the wall!! The themed restaurants were a bit hard to get a booking at and weren't much better than the main dinner buffet, so we mostly just ate at the buffet. Huge selection of food with different cuisines and they changed some of it each night. Staff were generally very friendly, although some weren't particularly helpful (the unhelpful ones were the minority though).

Food was horrible and the location to town is not ideal but we mainly went to drink so we were happy with the bars and being next to the beach

I feel discriminated but the front desk and customer service people. If you are expecting a good service for a “5 stars” hotel do not think that way. The hotel rooms smells like old hotel with bad sewage service . Ive notice ALL the room had LED TVs but mine wasn’t . When I requested if they can change the tv or the room they denied it and their allegation was it’s like a random issue who gets the old 90’s tv or the flat screen. Specially when you travel with kids and they want to hook up their video games. This is not my first time staying at the Riu , I’ve been in multiple places around the world but this experience make it feel like the last time .

Our stay at Riu was great!