Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Nur-Sultan, Kazakhstan
1 room, 2 adults

Radisson Hotel, Astana

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Fridge
Sary Arka 4, Nur-Sultan, 010000, Kazakhstan

Luxury hotel in Nur-Sultan with spa and indoor pool
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Went for the advertised staycation. The room service (food) is solid and prompt (<30…Jul. 13, 2020
  • Hotel is located beside the bank and near to Astana Park. Breakfast has good selection…May 19, 2019

Radisson Hotel, Astana

from A$118
  • Premium Room
  • Royal Suite
  • Standard Room
  • Presidential Suite
  • Junior Suite
  • Superior Room
  • Family Suite

What’s around Radisson Hotel, Astana

Landmarks

  • On the riverwalk
  • Kazhimukan Munaitpasov Stadium - 7 min walk
  • Khan Shatyr - 2.5 mi / 4 km
  • Korme Exhibition Complex - 2.7 mi / 4.3 km
  • Kazakhstan Ministry of Foreign Affairs - 2.7 mi / 4.4 km
  • Keruen - 3 mi / 4.8 km
  • Bayterek Tower - 3 mi / 4.9 km
  • House of Ministries - 3.4 mi / 5.4 km

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 20 min drive
  • Astana Railway Station - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wheelchair-width doorways
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Four Suns has 1 treatment room. Services include massages.

The spa is open daily.

Dining

Capri - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Cigar Bar - Onsite bar.

Radisson Hotel, Astana’s small print

Also known as

  • Radisson Hotel Astana
  • Hotel Radisson Hotel, Astana
  • Radisson Hotel Astana
  • Radisson Astana
  • Radisson Hotel Astana Nur-Sultan
  • Radisson Astana Nur-Sultan
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  • Hotel Radisson Hotel, Astana Nur-Sultan
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  • Hotel Radisson Hotel, Astana
  • Radisson Hotel Astana
  • Radisson Astana
  • Radisson Astana
  • Radisson Astana Nur Sultan
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  • Radisson Hotel, Astana Hotel Nur-Sultan
  • Astana Radisson
  • Astana Radisson
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  • Radisson Hotel, Astana Nur-Sultan
  • Radisson Hotel Astana Nur-Sultan
  • Hotel Radisson Hotel, Astana Nur-Sultan

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of KZT 5900 for adults and KZT 2950 for children (approximately)

Airport shuttle service is offered for an extra charge of KZT 8000 per vehicle (one-way, Maximum occupancy 3)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Radisson Hotel, Astana

  • Does Radisson Hotel, Astana offer free cancellation for a full refund?
    Yes, Radisson Hotel, Astana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Radisson Hotel, Astana?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Radisson Hotel, Astana?
    Sorry, there's no onsite parking at Radisson Hotel, Astana.
  • Is there a pool at Radisson Hotel, Astana?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Radisson Hotel, Astana?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Radisson Hotel, Astana?
    You can check in from 2 PM to 2 PM. Check-out time is noon.
  • Are there restaurants at or near Radisson Hotel, Astana?
    Yes, there's an onsite restaurant that serves international cuisine.
  • Is airport shuttle service offered by Radisson Hotel, Astana?
    Yes, an airport shuttle is available. The charge is KZT 8000 per vehicle one-way.

Recent reviews

Fabulous 8.6 From 23 reviews

Exceptional 10.0
Good hotel
The hotel is good. I didn’t like that they don’t have their own gym and they use WorldClass club’s facilities which are great but you get a coupon for one time visit per day
Alena, ca4 night business trip
Exceptional 10.0
Great location
us2 night business trip
Very good 8.0
Business travel in Astana
The temperature in my room was very hot even without the heat turned on, but everything else about my stay was lovely. The Radisson is in a good location by the river. The staff were all very friendly and accommodating.
us1 night business trip
Very good 8.0
Decent hotel experience
Overall decent hotel experience. Good food (though a bit overpriced), nice gym affiliation. Rooms and hotel in general a bit outdated. Good service overall though.
Christopher, ca5 night trip
Exceptional 10.0
good
ie1 night business trip
Exceptional 10.0
객실에 창문이 강쪽이 아니라 아쉬웠지만 객실이 강 쪽이면 뷰가 매우 예쁠것 같음 객실 꺠끗하고 운동시설과 수영장을 이용할수 있는 점이 정말 좋았음
Joonhwa, kr2 night business trip
Very good 8.0
Gutes Hotel mit sehr gutem Service
Gutes Hotel mit sehr gutem Service; im Umkreis gibt es einige gute Restaurants und eine tolle Segafredo Cafe Bar;
Hubert, at2 night business trip
Exceptional 10.0
Good hotel and nice location. Highly recommended!!
Alvaro, es2 night business trip
Very good 8.0
Bon hotel avec une très jolie vue sur le fleuve, grande chambre et très bon PDJ.
fr3 night business trip
Very good 8.0
Good hotel and convinient location
A good Business style hotel in Astana.
Antti, fi3 night business trip

Radisson Hotel, Astana

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