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The Ritz-Carlton, Guangzhou

Photo gallery for The Ritz-Carlton, Guangzhou

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of The Ritz-Carlton, Guangzhou

The Ritz-Carlton, Guangzhou

5.0 star property
Luxury hotel in Tianhe with 5 restaurants and spa

9.0/10 Superb

218 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou, Guangdong, 510623
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service

Room options

About this area

What's nearby

  • In Tianhe

Getting around

  • Baiyun International Airport (CAN) - 30 min drive
  • Foshan (FUO-Shadi) - 45 min drive
  • Guangzhou Railway Station - 9 min drive
  • Guangzhou East Railway Station - 15 min drive
  • Guangzhou South Railway Station - 28 min drive
  • Liede Station - 10 min walk
  • Haixinsha Station - 12 min walk
  • Opera House Station - 14 min walk

Restaurants

  • Limoni - 3 min walk
  • Caffe Mondo - 7 min walk
  • The Happy Monk - 10 min walk
  • Hooley's Irish Pub and Restaurant - 10 min walk
  • Social & Co - 12 min walk

About this property

The Ritz-Carlton, Guangzhou

The Ritz-Carlton, Guangzhou is a great choice for a stay in Guangzhou. Guests can visit the spa to be pampered with massages, body wraps, or facials, and FOODS, one of 5 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers like the comfortable beds and helpful staff. The property is just a short walk to public transportation: Liede Station is 10 minutes and Haixinsha Station is 12 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 351 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • Pilates classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms
  • Conference center (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Malay

Room amenities

Be entertained

  • DVD player
  • 37-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Ritz-Carlton Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

FOODS - This buffet restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Lai Heen - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. 1-star Michelin rating. Open daily.
LIMONI - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Pearl Lounge - This coffee shop specializes in dim sum. Open daily.
The Churchill Bar - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 248 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Guangzhou Ritz-Carlton
Ritz-Carlton Guangzhou
Ritz-Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou Hotel
Ritz Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou
Ritz Guangzhou
Guangzhou Ritz Carlton Hotel
The Ritz Carlton Guangzhou
The Ritz Carlton, Guangzhou
The Ritz-Carlton, Guangzhou Hotel
The Ritz-Carlton, Guangzhou Guangzhou
The Ritz-Carlton, Guangzhou Hotel Guangzhou

Frequently asked questions

Does The Ritz-Carlton, Guangzhou offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, Guangzhou?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Guangzhou on 30 Nov 2022 start from AU$237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Guangzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Guangzhou?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Ritz-Carlton, Guangzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Ritz-Carlton, Guangzhou?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Guangzhou?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Ritz-Carlton, Guangzhou and nearby?
Onsite recreation at The Ritz-Carlton, Guangzhou includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Ritz-Carlton, Guangzhou also has an outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near The Ritz-Carlton, Guangzhou?
Yes, there are 5 onsite restaurants, featuring alfresco dining and fusion cuisine. Nearby restaurants include Caffe Mondo (7-min walk), The Happy Monk (10-min walk), and Hooley's Irish Pub and Restaurant (10-min walk).
Does The Ritz-Carlton, Guangzhou have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Ritz-Carlton, Guangzhou like?
The Ritz-Carlton, Guangzhou is a short 10-minute walk from Liede Station and 11 minutes' walk from Flower City Square. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Above and Beyond
I told the hotel in advance that it was my wife's birthday. When we entered the suite, there were balloons, "happy birthday" banners, birthday cake, strawberries and cream, chocolates and a personal hand-written birthday note. in the living room. It was just wonderful. The staff were all absolutely wonderful for the entire one-night stay. And of course, the suite was just stunning. It reminded me of some of the top-end apartments in Manhatten. I could easily live there. Japanese toilet, huge tub, all the amenities. Brilliant.
GG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday staycation
Celebrating a friend’s birthday and they we well beyond expectation to make it a special stat
Andrew, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Not bad but could improve
Our stay was good! The pool was overcrowded and we didn’t get to enjoy it which is a huge disappointment. I did enjoy staff’s service as they were courteous and polite. Please change the layout of the room so I don’t have to watch TV in a 90 degree angle.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

we had dinner at their award winning Italian restaurant and was fantastic.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great! Upgraded our room to a suite and the club lounge was fantastic. All of the employees were amazing, especially Maddie in the lounge. She took care of everything we needed.
Timothy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a great hotel overall. There was a small issue related to the availability of breakfast items, but it was properly resolved to my full satisfaction.
Alexander, 2-night romance trip
Verified Orbitz guest review

6/10 Good

2-night trip
Verified Expedia guest review

2/10 Poor

Uncomfortable stay in Ritz-Carlton
So bad
Nawaf, 4-night business trip
Verified Hotels.com guest review