Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Vientiane, Vientiane Prefecture, Laos
1 room, 2 adults

Don Chan Palace, Hotel & Convention

5-star5 stars
06 Ban Piawat, Rue Fa Ngum, Sisattanak District, Vientiane, Vientiane, 01000, Laos

Luxury hotel with 2 restaurants, near Wat Si Saket
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Breakfast
Tasty breakfast
Value
Best value for money
Cleanliness
Quite clean
Vibe
Decent vibe

Don Chan Palace, Hotel & Convention

from A$84
  • Classic Twin Room
  • Superior Twin Room
  • Deluxe Double Room
  • Executive Suite
  • Classic Double Room
  • Superior Double Room
  • Luxury Suite

What’s around Don Chan Palace, Hotel & Convention

Landmarks

  • On the riverwalk
  • Wat Si Saket - 13 min walk
  • Talat Sao - 19 min walk
  • Patuxay - 27 min walk
  • Wat Si Muang - 8 min walk
  • Haw Phra Kaew - 11 min walk
  • COPE Visitor Centre - 16 min walk
  • That Dam - 18 min walk

Getting around

  • Wattay Intl. Airport (VTE) - 16 min drive
  • Nong Khai Na Tha Station - 32 min drive
  • Nong Khai Station - 48 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 215 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 6:00 AM-anytime
  • Check-out time is 12:30 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Free area shuttle within 2 km

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Bicycle rentals nearby
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 208240
  • Conference space size (meters) - 19346
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Japanese
  • Lao
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Washer/dryer
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Don Chan Palace, Hotel & Convention’s small print

Also known as

  • Don Chan Palace Hotel Convention Vientiane
  • Don Chan Palace Hotel Convention Vientiane
  • Don Chan Palace Hotel Convention
  • Don Chan Palace, & Convention
  • Don Chan Palace, Hotel & Convention Hotel
  • Don Chan Palace, Hotel & Convention Vientiane
  • Don Chan Palace, Hotel & Convention Hotel Vientiane
  • Don Chan Palace Hotel Convention
  • Don Chan Palace Convention Vientiane
  • Don Chan Palace Convention
  • Don Chan Palace Hotel
  • Don Chan Palace Hotel & Convention
  • Don Chan Palace Hotel & Convention Vientiane
  • Don Chan Palace Hotel Vientiane
  • Don Chan Palace Vientiane

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30.0 per night

Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Don Chan Palace, Hotel & Convention

  • Does Don Chan Palace, Hotel & Convention offer free cancellation for a full refund?
    Yes, Don Chan Palace, Hotel & Convention does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Don Chan Palace, Hotel & Convention currently open?
    Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Is parking offered at Don Chan Palace, Hotel & Convention?
    Sorry, there's no parking at Don Chan Palace, Hotel & Convention.
  • Is there a pool at Don Chan Palace, Hotel & Convention?
    Yes, there's an outdoor pool.
  • Are pets allowed at Don Chan Palace, Hotel & Convention?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Don Chan Palace, Hotel & Convention?
    You can check in from 6:00 AM to anytime. Check-out time is 12:30 PM.
  • Are there restaurants at or near Don Chan Palace, Hotel & Convention?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Don Chan Palace, Hotel & Convention?
    Yes, an airport shuttle is available. The charge is USD 10 per vehicle one-way.

Recent reviews

Good 7.8 From 54 reviews

Exceptional 10.0
It was a very nice experienced for our first stay in a nice hotel in Laos.
us2 night family trip
Very good 8.0
Well maintained
Satisfied with 24h open space gym
DOREEN CHIN YEE, sg1 night trip
Very good 8.0
Don Chan Palace lives up to its name
We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay
Derek, ca5 night romance trip
Very good 8.0
Don Chan Palace is worth your visit
Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.
Derek, ca1 night romance trip
Fair 4.0
Stone mattress
Terrible experience. The property is located in the middle of nowhere and caters primarily two Chinese and Korean tour groups which is perfectly fine but everything in the hotel is done with that in mind. Horrible internet and no cable TV service other than Chinese language channels and absolutely nothing in English or any other language. Pool and fitness area are terrible with equipment that may be 50 years old. Breakfast buffet also terrible with a lack of protein of any kind. In other words noodles breads some fruits and vegetables but almost nothing in terms of protein. And I would be remiss if I did not point out that the worst thing of all was the mattress which was obviously a slab of stone covered by a piece of foam. I enjoy a firm mattress but this was something I had never experienced before. Coming from someone who has certainly slept on the floor using a thin futon I have to say this was the most Rock Solid that I have ever slept on and it made for horribly sleepless nights.
victor, th3 night romance trip
Exceptional 10.0
The are big, the breakfast Is good, the location close to the makong River
Koby, il1 night trip
Very good 8.0
Very good in general. The elevators are slow. Need more electric outlets, The locations of current outlets are inconvenient. The shower water power is not strong enough.
Michael, us2 night trip
Exceptional 10.0
It's a big hotel in the area, with lots of conference rooms. Hotel staff are professional. The rooms are quiet, even close to the elevator. it's about 15 minutes from the airport. The only thing needs to be improved is its wifi speed.
Mingjie, us1 night business trip
Very good 8.0
Its was nice present stayed, the property close to night market and restaurants along Mekong river. many selection of foods and breakfast, awesome service, excepted the bed little hard.
Steven, us2 night family trip
Very good 8.0
A place for quiet time in your h
The staffs are very friendly and helpful. But the hotel facility is a bit old. Location is a bit far from city central. Breakfast quality is very basic. A great service from the staff is the most memorable factor from this hotel.
Olaf, sgRomance trip

Don Chan Palace, Hotel & Convention

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