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1 room, 2 adults

Palace Downtown

5-star5 stars
Mohammed Bin Rashid Boulevard, Downtown Dubai ,PO Box 9770, Dubai, 9770, United Arab Emirates

Luxury hotel with full-service spa, connected to a shopping center, near Dubai Fountain
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Wellness
Great wellness & sports facilities
Vibe
Awesome vibe
Value
Value for money could be better

Palace Downtown

from A$630
  • Deluxe Room
  • Diplomatic Suite, Lake View
  • Deluxe Room (Fountain View)
  • Suite (Palace Fountain View)
  • Grand One King Bed
  • Palace Suite Lake View
  • Junior Suite
  • Palace Room Fountain View
  • Royal Suite

What’s around Palace Downtown

Top spots nearby

Recommended by this property

  • Dubai Fountain (3-minute walk)
  • Burj Khalifa (5-minute walk)
  • Dubai Mall (8-minute walk)
  • Dubai International Convention and Exhibition Centre (34-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) - 15 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 29 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 39 min drive
  • Burj Khalifa - Dubai Mall Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Skydiving nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 18299
  • Conference space size (meters) - 1700
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2007
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • Bulgarian
  • English
  • Filipino
  • French
  • Hindi
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Palace Downtown’s small print

Also known as

  • Palace Downtown Dubai Hotel
  • Palace Downtown Hotel
  • The Palace Downtown Dubai
  • Palace Downtown Hotel
  • Hotel Palace Downtown Dubai
  • Dubai Palace Downtown Hotel
  • Hotel Palace Downtown
  • Palace Downtown Dubai
  • The Palace Downtown Dubai
  • Palace Hotel
  • Palace
  • Palace Downtown Dubai
  • Palace Downtown Hotel
  • Palace Downtown Dubai
  • Palace Downtown Hotel Dubai
  • The Palace The Old Town Hotel Dubai
  • Palace The Old Town Dubai
  • The Palace Old Town
  • Palace Downtown Hotel
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace Downtown Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Deposit: AED 500 per night

    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 350.0 per night

Airport shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 457 reviews

Exceptional 10.0
Best position for the dubai mall
Excellent position Very good staff especially the pool attendants and the young girl from Nigeria that works in the cafe. The breakfast was the best assortment of food I have witnessed fro a long time.
Joy, auFamily trip
Exceptional 10.0
Exceptional - best hotel ever!
Wow, words cannot describe how amazing this hotel is, my parents were treated to a room upgrade, birthday cake in the room and rose petals on the bed and a late check out. Also the service was outstanding with trainee James giving them a tour of the hotel grounds and best viewing spot for the fountain show. The room was amazing and the massive bed so comfortable. Would definitely return. Location the best. Breakfast included was wonderful.
auRomance trip
Very good 8.0
Superb location
The hotel was truly amazing. The breakfast buffet was exceptional plenty of choice. Staff were friendly and always accommodating. Highly recommend stay.
Peter, au2 night romance trip
Exceptional 10.0
Great location
The palace is in a very good location, close to everything. The hotel and rooms itself could use a facelift as they look tired. Overall it was an amazing stay, comfortable bed and nice view. The fountain view rooms are not actual fountain view rooms but more so partial. Instead of paying the extra money for that room you are better off just getting a lake view room and view the fountain from the viewing decks, unless of course you get the ultimate suites.
Nicholas, auOther trip
Exceptional 10.0
Close to perfection...
Easy access to Dubai Mall. Good wifi & air con. Early check-in after an overnight flight was much appreciated - so was generous daily supply of complimentary bottled water. One issue: leaking shower door
au2 night romance trip

Palace Downtown

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