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Oaks Hervey Bay Resort and Spa

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2 outdoor pools, a heated pool, pool loungers
2 outdoor pools, a heated pool, pool loungers
2 outdoor pools, a heated pool, pool loungers
2 outdoor pools, a heated pool, pool loungers
Balcony

Overview of Oaks Hervey Bay Resort and Spa

Oaks Hervey Bay Resort and Spa

4.5 star property
Upscale beach aparthotel with spa, near Urangan Pier

9.2/10 Superb

1,527 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
The price is AU$188
Price available on 27/11/2022
Map
569 Charlton Esplanade, Urangan, QLD, 4655

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About this area

What's nearby

  • In Urangan

Getting around

  • Hervey Bay, QLD (HVB) - 7 min drive

Restaurants

  • Waterfront Restaurant - 12 min walk
  • Cafe Balaena - 20 min walk
  • EAT. At Dan & Steph's - 3 min drive
  • Paolo‘s Pizza Bar - 4 min drive
  • Aegean Waters - 4 min drive

About this property

Oaks Hervey Bay Resort and Spa

Oaks Hervey Bay Resort and Spa is a great choice for your beach stay in Hervey Bay, putting you near activities like snorkeling, kayaking, and sailing. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. Bayswater Bistro serves lunch and dinner. A bar/lounge and a health club are other highlights, and apartments offer upscale features like private spa tubs and jetted tubs. Fellow travelers love that the accommodations are comfortable.

Languages

Chinese (Mandarin), English, Filipino, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Beach

  • Direct access to the beach
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Heated pool
  • Sun loungers
  • Private spa tub
  • Spa tub
  • Sauna
  • Massages
  • Spa services
  • 4 treatment rooms
  • Sports massage
  • Body scrubs
  • Manicures and pedicures
  • Facials
  • Deep-tissue massages
  • Body treatments
  • Outdoor treatment area
  • Swedish massages
  • Hot stone massages
  • Prenatal massage

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Family friendly

  • Cribs (infant beds): AUD 20.0 per day
  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

Restaurants on site

  • Bayswater Bistro
  • Salt Cafe

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker
  • Toaster

Dining

  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 49.0 per day

Bathrooms

  • Separate bathtub and shower
  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 42-inch flat-screen TV with satellite service
  • First-run movies

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Conference center (11 square feet of space)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Change of towels (on request)

Location highlights

  • Near the ocean
  • On the bay
  • On the waterfront
  • Near the airport
  • In the shopping district
  • In the city center
  • In the suburbs

Things to do

  • Health club
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Ecotours nearby
  • Whale watching nearby
  • Kayaking nearby
  • Bicycle rentals nearby
  • Golf nearby
  • Segway rentals/tours nearby
  • Sailing nearby

Safety features

  • Smoke detector

General

  • 72 rooms
  • 5 floors
  • Built in 2007
  • At least 80% lighting from LEDs
  • Energy-saving features in guestrooms

Special features

Spa

Mineral Earth has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Bayswater Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Salt Cafe - This café serves breakfast and lunch.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 percent

Renovations and closures

The property will be renovating from August 22 2022 to January 31 2023 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for AUD 20.0 per day
  • Rollaway beds are available for AUD 49.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Peppers Pier
Oaks Resort Hervey Bay Urangan
Peppers Pier Resort Urangan
Peppers Pier Urangan
Oceans Resort & Spa Hervey Bay, Australia - Urangan
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort Urangan
Oceans Urangan
Oaks Resort Hervey Bay
Oaks Hervey Bay Urangan
Oaks Hervey Bay
Oaks Resort Hervey Urangan
Oaks Hervey Bay Resort Spa
Oaks Resort Spa Hervey Bay
Oaks Hervey Bay Spa Urangan
Oaks Hervey Bay Resort and Spa Urangan
Oaks Hervey Bay Resort and Spa Aparthotel
Oaks Hervey Bay Resort and Spa Aparthotel Urangan

Frequently asked questions

Does Oaks Hervey Bay Resort and Spa offer free cancellation for a full refund?
Yes, Oaks Hervey Bay Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Oaks Hervey Bay Resort and Spa?
As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at Oaks Hervey Bay Resort and Spa on 27 Nov 2022 start from AU$188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Oaks Hervey Bay Resort and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Oaks Hervey Bay Resort and Spa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Oaks Hervey Bay Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Oaks Hervey Bay Resort and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Hervey Bay Resort and Spa?
You can check in from 2:00 PM - 9:00 PM. Check-out time is 10 AM.
What is there to do at Oaks Hervey Bay Resort and Spa and nearby?
Have fun with activities like cycling, boat tours, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway rentals. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Oaks Hervey Bay Resort and Spa also has a sauna and a health club, as well as a garden.
Are there restaurants at or near Oaks Hervey Bay Resort and Spa?
Yes, there's an onsite restaurant, Bayswater Bistro. Nearby restaurants include Waterfront Restaurant (12-min walk), Minimalist Coffee Roasters (2 mi), and Tres Salsas (2.1 mi).
Does Oaks Hervey Bay Resort and Spa have private spa tubs?
Yes, each apartment has a private spa tub and a jetted bathtub.
Does Oaks Hervey Bay Resort and Spa have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
Does Oaks Hervey Bay Resort and Spa have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Oaks Hervey Bay Resort and Spa like?
Oaks Hervey Bay Resort and Spa is in Urangan, a short 7-minute drive from Hervey Bay, QLD (HVB) and 6 minutes' walk from Esplanade.

Overall score and ratings

9.2

Superb

8.9/10

Cleanliness

8.8/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

8/10 Very good

John, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Anthea, 8-night trip
Verified Hotels.com guest review

6/10 Good

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ray, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

sama, 1-night trip
Verified Wotif guest review

8/10 Very good

Great view from room, sitting on the balcony reading was perfect. Could walk to pier, close to whale watching and when we went to K'gari (Fraser Island) they had our car in the carpark for the 5 days. Thank you.
Lyn, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Judith, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing in many ways
I was expecting much more. So many little things that could be improved to make the stay better. The way some things are done here (for a hotel), are a little strange. First of all, we booked an Ocean view apartment. However, the room's view is really a 'Partial ocean view". It mostly looked over the pool and then a little bit of the ocean. The room itself is starting to look a bit old. The same for the bathroom. The TV should be a smart TV, so can watch streaming apps. A few attention to detail items, need to be looked at. If there is a kitchen in these apartments, I do not know why basic things like Salt and Pepper are not provided. We cooked one night and most people that are there on a short break, wouldn't bring condiments and salt/pepper etc. it is also a waste to buy them. Also, the toilet paper ran out and we had to go get more from reception. There should be enough provided for your length of stay. I was surprised that no house keeping/cleaning was provided (other than a free one, once per week). You basically have to pay for your room to be serviced. Which i have never heard of in a hotel. Then they tell you that you have to take excess trash/recycling to the garbage chute. Which i find ridiculous also. Never had to do that in a hotel, anywhere Then our apartment had a 2nd bedroom and bathroom (even though we booked a one bedroom) and were told that if we used the other bed and bathroom, that we would be charged etc. Again, pretty ridiculous.
Daniel, 4-night trip
Verified Hotels.com guest review