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All properties in Tuxtla Gutierrez, Chiapas, Mexico

Hotel Del Carmen

City-center hotel within walking distance of Marimba Park

  • Free cooked-to-order breakfast and free WiFi

Image gallery

  • Hotel Front
  • Hotel Front
  • Standard Room - Bathroom
  • Standard Room - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 24.
1 / 24Hotel Front
2A. Ave Sur Pte # 826, Tuxtla Gutierrez (and vicinity), 29000, CHIS, Mexico
8.6.Fabulous.
  • Room is quite small, basic. Was not given room initially booked, complained, received…

    Dec. 6, 2019

  • Delicioso el desayuno!

    Jul. 28, 2021

See all 72 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Safe
Transport options
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 37 smoke-free guestrooms
  • Daily housekeeping
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Garden

For families

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • Heart of Tuxtla Gutierrez
  • Marimba Park - 5 min walk
  • Tuxtla Guitierrez Central Square - 12 min walk
  • San Marcos Cathedral - 11 min walk
  • Coffee Museum - 15 min walk
  • Plaza las Americas Shopping Mall - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room

What’s around

Landmarks

  • Heart of Tuxtla Gutierrez
  • Marimba Park - 5 min walk
  • Tuxtla Guitierrez Central Square - 12 min walk
  • San Marcos Cathedral - 11 min walk
  • Coffee Museum - 15 min walk
  • Plaza las Americas Shopping Mall - 33 min walk
  • Plaza Crystal Shopping Mall - 38 min walk
  • Ambar Fashion Mall - 5.8 mi / 9.3 km
  • Canon del Sumidero National Park - 9.7 mi / 15.7 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 41 min drive
  • Airport shuttle (surcharge)
map
See on map
2A. Ave Sur Pte # 826, Tuxtla Gutierrez (and vicinity), 29000, CHIS, Mexico

At a glance

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
  • Free offsite parking within 492 ft

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Room service (during limited hours)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Be entertained

  • 32-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Small print

Also known as

  • Hotel Carmen Tuxtla Gutierrez
  • Carmen Tuxtla Gutierrez
  • Hotel Del Carmen Tuxtla Gutierrez, Mexico - Chiapas
  • Hotel Carmen Tuxtla Gutierrez
  • Carmen Tuxtla Gutierrez
  • Hotel Del Carmen Hotel
  • Hotel Del Carmen Tuxtla Gutierrez
  • Hotel Del Carmen Hotel Tuxtla Gutierrez

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between noon and 3:00 PM can be arranged for an extra charge of MXN 350

Airport shuttle service is offered for an extra charge of MXN 350 per vehicle (one-way)

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Express check-out is available.
  • Yes. Nearby restaurants include Gloria's Cafeteria (4-min walk), Ambar (4-min walk), and La Esphera Café (4-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 350 per vehicle one-way.
  • Hotel Del Carmen has a garden.
8.6.Fabulous.
  • 8.0.Very good

    Great service

    Hotel Del Carmen is a beautiful, old hotel. The rooms were nice. Breakfast was great, prepared as desired. Both the evening and morning reception clerks were very helpful - one helped us order pizza and the other gave us valuable directions to a nearby pharmacy where we could get a covid test.

    Jose, 1 night trip, Jun. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff was really friendly. Everything was very clean and is close to many good restaurants and stores.

    3 night trip, Jan. 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect

    Miguel, 1 night business trip, Nov. 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice

    Carmen, 1 night trip, Nov. 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Lugar muy limpio y tranquilo

    Carmen, 1 night business trip, Nov. 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The people were friendly and accommodating, the price was beyond reasonable. It is located an easy walk from everything to see in central Tuxtla. Small, adequate rooms. Don't expect the Ritz; it is a little downtown hotel, but does not disappoint.

    Steven, 1 night trip, Nov. 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good

    Only one night

    Patricia, 1 night romance trip, Aug. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location, excellent customer service and average room conditions.

    1 night family trip, May 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Mid range hotel. Nice for a day or two. NO queen size beds even though it was advertised. Helpful staff. Allison the manager spoke English and helped us with upgrading our room.

    1 night trip, Nov. 4, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Nice accommodations and clean rooms

    Basic accommodations near parque de la marimba. A must do when in Tuxtla. Staff was friendly and the rooms were clean and looked as expected.

    1 night family trip, Aug. 31, 2018

    Verified Hotels.com guest review

See all 72 reviews