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1 room, 2 adults

JW Marriott Hotel Grand Rapids

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Dry cleaning/laundry service
  • Free WiFi
  • Indoor pool
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503, United States of America

4-star hotel with spa, near Van Andel Arena
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cots/infant beds
    • Dry cleaning/laundry service
    • Free WiFi
    • Indoor pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was great trip, nice comfortable quiet hotel in downtown GRApr. 2, 2021
  • Amazing view from Room, Restaurant was very fancy, Rooms were modern but showed signs of…Mar. 13, 2021

JW Marriott Hotel Grand Rapids

from A$400
  • Concierge Room, Executive Room, 1 King Bed, Non Smoking, Executive Level
  • Room, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, View
  • Room, 2 Queen Beds, Non Smoking, City View
  • Executive Room, 2 Queen Beds, Non Smoking, Executive Level
  • Room, 2 Queen Beds, Non Smoking, View

What’s around JW Marriott Hotel Grand Rapids

Landmarks

  • In Downtown Grand Rapids
  • Van Andel Arena - 6 min walk
  • DeVos Performance Hall - 4 min walk
  • Public Museum of Grand Rapids - 4 min walk
  • Downtown Market - 17 min walk
  • Gerald R. Ford Museum - 5 min walk
  • Van Andel Museum Center - 5 min walk
  • Grand Valley State University - Pew Campus - 5 min walk

Getting around

  • Gerald R. Ford International Airport (GRR) - 21 min drive
  • Grand Rapids Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 337 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transport

Parking

  • Onsite self parking (USD 19.00 per day)

  • Onsite valet parking (USD 35 per day)

  • Wheelchair-accessible parking and van parking on site

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1428
  • Conference space size (meters) - 129
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Netflix
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

JW Marriott Hotel Grand Rapids’s small print

Also known as

  • JW Marriott Hotel Grand Rapids
  • JW Marriott Hotel Grand Rapids Hotel
  • JW Marriott Hotel Grand Rapids Grand Rapids
  • JW Marriott Hotel Grand Rapids Hotel Grand Rapids
  • JW Marriott Grand Rapids
  • Grand Rapids Marriott
  • Marriott Grand Rapids
  • Marriott Hotel Grand Rapids
  • Grand Rapids Marriott
  • Marriott Grand Rapids
  • Jw Marriott Rapids Rapids

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs USD 19.00 per day

Valet parking costs USD 35 per day

Full breakfast is offered for an extra charge of USD 19 for adults and USD 8 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JW Marriott Hotel Grand Rapids

  • Does JW Marriott Hotel Grand Rapids offer free cancellation for a full refund?
    Yes, JW Marriott Hotel Grand Rapids does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Grand Rapids?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at JW Marriott Hotel Grand Rapids?
    Yes. Self parking costs USD 19.00 per day. Valet parking costs USD 35 per day. Electric vehicle charging is available.
  • Is there a pool at JW Marriott Hotel Grand Rapids?
    Yes, there's an indoor pool.
  • Are pets allowed at JW Marriott Hotel Grand Rapids?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at JW Marriott Hotel Grand Rapids?
    You can check in from 4 PM - 2:00 AM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near JW Marriott Hotel Grand Rapids?
    Yes, there's an onsite restaurant. Nearby restaurants include Judson's Steakhouse (3-min walk), The B.O.B. (3-min walk), and Ruth's Chris Steak House (3-min walk).
  • What is there to do at JW Marriott Hotel Grand Rapids and nearby?
    Have fun with nearby activities like hiking and kayaking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Grand Rapids also has spa services.

Recent reviews

Superb 9.0 From 275 reviews

Very good 8.0
The rooms display wear & tear. Self parking price raised up due to no valet option. Still a nice stay in a great location.
Lashell, us1 night trip
Poor 2.0
NOT WORTH ANY MONEY TO STAY HERE!
Victoria, the front desk night shift person was HORRIBLE. She was unfriendly, refused to help answer any questions and looked like she just woke up every time we came or went.
us2 night family trip
Very good 8.0
Lacking customer service when falsely advertised..
The Marriott is great; however we reserved a concierge level room to include breakfast for 2. Once we arrived we found out the concierge level was closed and no breakfast. They informed me it wasn't there problem because I booked via third party - hotels.com. In the past this would have been remedied by Marriott...not this time.
us3 night trip
Exceptional 10.0
great Accommodation AAA+++
Needed to use the room safe, I received an error code. They tried to repair, couldn't, so I placed in another room. Very no hassle! Clean comfortable, quiet, couldn't of asked for a better accommodation!
Ken, us1 night trip with friends
Exceptional 10.0
Great place to stay!
Very relaxing and enjoyable!
Devin, us1 night trip
Exceptional 10.0
I loved the location and comfort of the hotel. It was quiet and well maintained.
us2 night romance trip
Exceptional 10.0
The customer service was great! I will definitely come back and visit soon and have recommended this hotel to others.
Brian, us3 night romance trip
Exceptional 10.0
Window on the river
Clean rooms with an excellent view
us1 night trip
Fair 4.0
I didn’t particularly like anything about the property. I’ve been to many properties working to navigate COVID regulations and most have some form of amenities - this had none nor was it specially clean either. Reasonably clean yes, but nothing special and my coffee pot had a full tank of left over water in it. In other words - obviously hadn’t been touched in the cleaning from the last guest. But hey, their little cool “break the seal” gimmick to enter a clean room was there! 🙄
us2 night business trip
Fair 4.0
Broken plumbing
Everything upon checking and arrival was great. When we got there we drew a bath and then decided we wanted to get wine from the bar and drink it in the bath. When we tried to drain the tub it wouldn’t drain. The water remained still the whole stay and we were unable to use the tub which was the main amenity that we were excited about. We also had issues with the sink draining as well. It would fill up and slowly drain
Alyssa, us1 night trip

JW Marriott Hotel Grand Rapids