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1 room, 2 adults

ARCOTEL Kaiserwasser Vienna, Vienna, Austria

4.5-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Wagramer Strasse 8ViennaVienna1220Austria

Luxury hotel with restaurant, connected to the convention center, near Vienna International Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.6
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room
Food
Delicious food
290See all 290 Hotels.com reviews
From 809 reviewsTripAdvisor Traveller Rating

ARCOTEL Kaiserwasser Vienna, Vienna, Austria

from A$134
  • Comfort Room
  • Superior Room
  • Family Suite
  • Suite

What’s around ARCOTEL Kaiserwasser Vienna, Vienna, Austria

Landmarks

  • In Donaustadt
  • Vienna International Centre - 16 min walk
  • Messe Wien Exhibition and Congress Center - 34 min walk
  • Wiener Prater - 37 min walk
  • Alte Donau - 8 min walk
  • Donauturm - 20 min walk
  • Donau Zentrum - 24 min walk
  • Vienna University of Economics and Business - 38 min walk

Getting around

  • Vienna (VIE-Vienna Intl.) - 21 min drive
  • Vienna Praterstern Station - 7 min drive
  • Vienna Floridsdorf Station - 10 min drive
  • Vienna Heiligenstadt Station - 11 min drive
  • Donauinsel U-Bahn - 10 min walk
  • Alte Donau U-Bahn - 12 min walk
  • Kaisermuhlen-Vienna International Centre U-Bahn - 13 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Built in 2007
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Bosnian
  • Bulgarian
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Polish
  • Romanian
  • Serbian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant UNO - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

ARCOTEL Kaiserwasser Vienna, Vienna, Austria’s small print

Also known as

  • ARCOTEL Kaiserwasser Vienna Hotel
  • ARCOTEL Kaiserwasser Hotel
  • ARCOTEL Kaiserwasser Vienna
  • ARCOTEL Kaiserwasser
  • Arcotel Kaiserwasser Hotel Vienna
  • Kaiserwasser
  • Kaiserwasser Vienna
  • ARCOTEL Kaiserwasser Vienna Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: EUR 50 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs EUR 24 per day

Housekeeping is offered for an extra charge of EUR 10 per day, varies per unit size

Rollaway beds are available for EUR 30.0 per day

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 0 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 290 reviews

ARCOTEL Kaiserwasser Vienna, Vienna, Austria
Very Good8.0
excellent business hotel for VIC area
Had business right across the street at the Vienna International Center (VIC). A little bit away from the city center but right on the U1 line. Hotel is in very good condition, large rooms in excellent conditions. Very good buffet breakfast but long lines to use the coffee machines. Not much in the neighborhood besides the large conferences centers. Good service at the hotel bar at night. Airport bus stops right outside the hotel but only runs once per hour. Overall good choice for business in the area.
David, us7 night trip
ARCOTEL Kaiserwasser Vienna, Vienna, Austria
Good6.0
My experience at ARCOTEL
So it was OK but my executive room included in-room mini bar service only updated every 2-3 days, and had only had 2 bottles of beer and juices (no shots or wine). In-room coffee only refreshed every 2-3 days so I had 2 coffees and then none for 2-3 days. They should be clear of their limitations since I paid for an executive room. The room was good and the cleanliness fine. No issues there
Robert, ca7 night business trip
ARCOTEL Kaiserwasser Vienna, Vienna, Austria
Very Good8.0
Good location to the conference centre
Staying for a conference at Vienna Centre. Location was good for the conference centre but there is nothing else around and the area is quite run down. The hotel is ok - check in was smooth although one of the party was given a room with someone else already in it. We had the executive room with breakfast included - the first morning at breakfast one of the party was not able to have breakfast as it was not on the room. It was hassle to get it sorted but was eventually. The bar closes at 11.30 am and does not stay open for residents, and there is nothing else around the hotel. On our final day there was a music event in the foyer of the hotel and all the furniture had been moved. We had nowhere to sit and work. We tried to sit in the bar but they would not allow us as we didn't buy a drink or anything to eat (even though the bar was empty!). We were then put in a corner behind the coat racks for the event taking place. Breakfast is lovely and lots of fresh choice. The hotel is a little tired and could do with a refresh but overall a good stay for a business trip near the conference centre.
Sharon, gb3 night trip
ARCOTEL Kaiserwasser Vienna, Vienna, Austria
Very Good8.0
Great stay for business travellers
Very close to Vienna International Centre and metro into city and shopping centre. Great service.
Alex, gb2 night trip
ARCOTEL Kaiserwasser Vienna, Vienna, Austria
Poor2.0
Never again bugs and mice, hotel reponse no refund
The hotel has bugs in the rooms that look like cockroaches. The cleaning staff found 20 in the curtains. The staff said this happens every day. Moved to another room and later that night the cockroaches/bugs start to come out in the curtains. Also they have mice running around the bar and restaurant later in the night. Hotel promised to provide a refund and now will not do anything since I am back home. Ruth and Martin the manager or supervisor at the front desk do not tell the truth thanks for doing nothing the hotel should change the staff at the front desk. If your staying in Vienna conference/business stay at the Melia. Melia is awesome staff actually take care of you and no bugs in the rooms or mice around the bar/restaurant. Arcotel should be embarrassed about how they have handled this situation. Travel all the time and this by far has been the worst experience at hotel. Arcotel clean up the bugs and your customer service. Will never stay at any of your hotels ever again.
M, ca4 night trip

See all reviews

ARCOTEL Kaiserwasser Vienna, Vienna, Austria

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