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Estelar Santamar Hotel & Centro de Convenciones

Photo gallery for Estelar Santamar Hotel & Centro de Convenciones

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
In-room safe, desk, blackout curtains, soundproofing
Daily buffet breakfast (USD 11 per person)
Lobby sitting area

Overview of Estelar Santamar Hotel & Centro de Convenciones

Estelar Santamar Hotel & Centro de Convenciones

3.5 star property
Santa Marta beachfront hotel with 3 outdoor pools, restaurant
8.4 out of 10 Very good
8.4/10 Very good

436 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
Km. 8 Pozos Colorados, Santa Marta, Magdalena, 470006
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Fitness centre
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Spa services
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • Rodadero Beach - 14 min drive
  • Parque de Los Novios - 11 min drive
  • Santa Marta Beach - 24 min drive
  • Tayrona National Natural Park - 23 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 5 min drive

Restaurants

  • Cinto - 2 min drive
  • El Patrón - 2 min drive
  • Crepes & Waffles - 2 min drive
  • Hamburguesas El Corral - 2 min drive
  • La Cuchara De Palo - 4 min drive
Map

About this property

Estelar Santamar Hotel & Centro de Convenciones

At Estelar Santamar Hotel & Centro de Convenciones, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll have access to on-site kayaking. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, body wraps and facials. Mar de Leva serves breakfast, lunch and dinner, and the sports bar is a great place to grab a drink. Other features include a poolside bar, a fitness centre and a children's pool. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lb per pet)*
  • Service animals welcome
  • Smoking rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • On the beach
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Kayaking
  • Personal watercraft (motorised)
  • Golfing nearby

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Conference centre (1755 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1978
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Mar de Leva – This restaurant serves breakfast, lunch and dinner.
Kiosko Tamajar – On-site sports bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 11 for adults and USD 11 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Estelar Centro Convenciones
Estelar Hotel & Centro Convenciones
Estelar Santamar
Estelar Santamar Centro Convenciones
Estelar Santamar Hotel & Centro Convenciones
Hotel Santamar
Santamar Hotel
Estelar Santamar Hotel Santa Marta
Estelar Santamar Santa Marta
Estelar Santamar Hotel Centro Convenciones Santa Marta
Estelar Santamar Hotel Centro Convenciones
Estelar Santamar Centro Convenciones Santa Marta
Estelar Santamar Hotel Centro de Convenciones
Estelar tamar Centro Convenci
Estelar Santamar Hotel & Centro de Convenciones Hotel
Estelar Santamar Hotel & Centro de Convenciones Santa Marta

Frequently asked questions

Does Estelar Santamar Hotel & Centro de Convenciones offer free cancellation for a full refund?
Yes, Estelar Santamar Hotel & Centro de Convenciones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Estelar Santamar Hotel & Centro de Convenciones?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Estelar Santamar Hotel & Centro de Convenciones?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Estelar Santamar Hotel & Centro de Convenciones?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lb per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Estelar Santamar Hotel & Centro de Convenciones?
Yes, there's free self parking.
What are the check-in and check-out times at Estelar Santamar Hotel & Centro de Convenciones?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Estelar Santamar Hotel & Centro de Convenciones and nearby?
Have fun with on-site activities such as kayaking and volleyball. Additional recreation on-site includes basketball and racquetball/squash. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a Turkish bath and spa services. Estelar Santamar Hotel & Centro de Convenciones also has an arcade and a garden.
Are there restaurants at or near Estelar Santamar Hotel & Centro de Convenciones?
Yes, there's an on-site restaurant, Mar de Leva.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly and helpful staff, beautiful location and very peaceful.
Joseph, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Well kept. Nice staff
Ovidio, 4-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Fabio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel for vacations, good service and food
Claudia, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything: People, surroundings, Restaurant, service, and the peace you have there all the time.
Jersain, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The best is the people who help in the best way possible. There is nothing bad at this place. It is just excellent
Jersain, 6-night family trip
Verified Expedia guest review

6/10 Good

The property needs updating, the staff is the best asset they have, along with the location… However, minor investments in the premise will go a long way.
Robledo, 1-night business trip
Verified Expedia guest review

8/10 Very good

Bueno por el precio pagado.
David, 4-night family trip
Verified Orbitz guest review

6/10 Good

The people who works in the hotel were wonderful. Very helpful and great disposition to help. The hotel is in need of a serious makeover. Food is average. Breakfast was ok. The location is good. No white beaches here, not the hotel’s fault is just the way it is.
Clara, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good stay and price but installations are old
Ana, 5-night romance trip
Verified Expedia guest review