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The Ritz-Carlton Jakarta, Pacific Place

Photo gallery for The Ritz-Carlton Jakarta, Pacific Place

View from property
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Club Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton Jakarta, Pacific Place

The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Pacific Place

9.4/10 Exceptional

124 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District, Jakarta, Jakarta, 12190
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Fridge
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Senayan
  • Grand Indonesia Shopping Mall - 20 min drive
  • Taman Mini Indonesia Indah - 12 min drive
  • Pantai Pasir Putih PIK 2 - 50 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 30 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive
  • Jakarta Palmerah Station - 4 min drive
  • Jakarta Tanah Abang Station - 6 min drive
  • Jakarta Grogol Station - 7 min drive

Restaurants

  • Sop Buntut Bogor Cafe - 2 min walk
  • Hard Rock Cafe - 2 min walk
  • Cork & Screw Pacific Place - 3 min walk
  • Bibigo - 4 min walk
  • Fish & Co. - 4 min walk

About this property

The Ritz-Carlton Jakarta, Pacific Place

Bring the kids when you stay at The Ritz-Carlton Jakarta, Pacific Place in Jakarta and they can enjoy the free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and PASOLA Jakarta serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff and location.

Languages

Chinese (Mandarin), Dutch, English, German, Hindi, Indonesian, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 6 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free supervised childcare/activities
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (38750 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Shopping centre on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bath seats
  • Lowered electrical outlets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 46-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

PASOLA Jakarta – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 24 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 60.0 per day

Parking

  • Valet parking costs USD 6 per day

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Jakarta Ritz-Carlton Pacific Place
Pacific Place Jakarta Ritz-Carlton
Ritz-Carlton Jakarta Pacific
Ritz-Carlton Jakarta Pacific Place
Ritz-Carlton Pacific
Ritz-Carlton Pacific Jakarta
Ritz-Carlton Pacific Place
Ritz-Carlton Pacific Place Hotel
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Pacific Place Jakarta
Ritz-Carlton Jakarta Pacific Place Hotel
The Ritz Carlton Jakarta Pacific Place
The Ritz-Carlton Jakarta, Pacific Place Hotel
The Ritz-Carlton Jakarta, Pacific Place Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel Jakarta

Frequently asked questions

Does The Ritz-Carlton Jakarta, Pacific Place offer free cancellation for a full refund?
Yes, The Ritz-Carlton Jakarta, Pacific Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton Jakarta, Pacific Place?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Jakarta, Pacific Place on 16 Dec 2022 start from AU$500, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton Jakarta, Pacific Place?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an outdoor pool.
Are pets allowed at The Ritz-Carlton Jakarta, Pacific Place?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's free self parking.
What are the check-in and check-out times at The Ritz-Carlton Jakarta, Pacific Place?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Ritz-Carlton Jakarta, Pacific Place and nearby?
The Ritz-Carlton Jakarta, Pacific Place has a spa, an outdoor pool and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an on-site restaurant, PASOLA Jakarta. Nearby restaurants include Cork & Screw Pacific Place (3-min walk), Bibigo (4-min walk) and Fish & Co. (4-min walk).
What's the area around The Ritz-Carlton Jakarta, Pacific Place like?
The Ritz-Carlton Jakarta, Pacific Place is a short 1-minute walk from Pacific Place and 15 minutes' walk from fX Sudirman Mall. Travellers love the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

incredible staff and service.
Bashayer, 4-night business trip
Verified Expedia guest review

8/10 Very good

코로나 시국이지만, 잠시 바람 쐴겸 호텔스테이 2박했습니다. 조식도, 룸컨디션도,라운지 서비스도 좋았습니다. (코로나때문에 레스토랑이 활성화가 안되서 주문해 먹는 시스템이 대부분이었는데 맛은 좋았습니다) 딱 하나 실망했던건 수영장 컨디션. 하수구 냄새가 너무 나서 참다 참다 나와버렸어요ㅜㅜ 물에서 나는 냄새는 아닌거 같고 어디선가 풍겨오는 오수 냄새였는데 비위가 상해 힘들더라구요
2-night family trip
Verified Expedia guest review

8/10 Very good

Staffnya sangat ramah.. kami merayakan anniversary dan diberikan dekorasi.. its so memorable.. thank you Ritz Carlton..
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome place to stay, food is great. Best area in Jakarta.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing! Ritz Carlton Pacific Place always providing the extra mile in service, that’s why we keep coming back.
Mats, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and helpful staff convenient location
2-night business trip
Verified Expedia guest review

8/10 Very good

Perfect Hotel fo Business, Not for family.
Room was very spacious Well equipped Coffee maker in the room was nice (Illy coffee) I booked room for 3 people. Each room for 3 people (offered by hotels.com). 3 times meals were included. But finally I just knew that meal facility was only for 2 people (in spite of the fact that I booked the room for 3 people) Pay extras for one person The choice of meal was limited (buffet) The hotel was connected with pacific place mall. No connecting rooms in this hotel (not suitable with family members of 6 who need a connecting room)
BRAHMANA, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional sta
1-night business trip
Verified Hotels.com guest review