Rocco Forte The Charles Hotel

Photo gallery for Rocco Forte The Charles Hotel

Primary image
Pool
Deluxe Panoramic View Room | Room
Room
Room

Overview of Rocco Forte The Charles Hotel

VIP Access

Rocco Forte The Charles Hotel

5.0 star property
Luxury hotel with spa, near Marienplatz

9.4/10 Exceptional

691 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Sophienstr. 28, Munich, BY, 80333
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Separate bathtub and shower

Choose dates to view prices

About this area

What's nearby

  • In Munich City Centre
  • Marienplatz - 17 min walk
  • Theresienwiese - 22 min walk
  • Viktualienmarkt - 3 min drive
  • Deutsches Museum - 13 min drive
  • Hofbrauhaus - 12 min drive
  • English Garden - 12 min drive
  • BMW World - 6 min drive
  • Olympic Stadium - 15 min drive
  • Olympic Park - 7 min drive
  • Allianz Arena - 24 min drive

Getting around

  • Munich Airport (MUC) - 29 min drive
  • München Central Station (tief) - 4 min walk
  • Munich Central Station - 5 min walk
  • Munich (ZMU-Munich Central Train Station) - 6 min walk
  • Konigsplatz U-Bahn - 5 min walk
  • Central U-Bahn - 5 min walk
  • Lenbachplatz Tram Stop - 7 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Park Café - 2 min walk
  • Taco Libre - 3 min walk
  • BaalBek - 3 min walk
  • Hans im Glück - 3 min walk
  • California Bean - 3 min walk

About this property

Rocco Forte The Charles Hotel

5-star luxury hotel in the heart of Munich City Centre
Marienplatz is located near Rocco Forte The Charles Hotel, which provides a roundtrip airport shuttle, a poolside bar, and a terrace. Indulge in a body scrub, a manicure/pedicure, and a massage at The Charles Spa, the onsite spa. The onsite Mediterranean cuisine restaurant, Sophias, features brunch and al fresco dining. Pilates classes and aerobics classes are offered at the health club; Rocco Forte The Charles Hotel also has a hair salon, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and babysitting.
Other perks include:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, luggage storage, and a front desk safe
  • Tour/ticket assistance, concierge services, and an elevator
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 160 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Rainfall showers, designer toiletries, and separate tubs/showers
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (EUR 40 per day; includes in/out privileges)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Languages

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Charles Spa has massage/treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Sophias - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
The Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 45 for adults and EUR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 180 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 70 per pet, per night

Parking

  • Covered valet parking costs EUR 40 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany) and COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Rocco Forte Charles
Rocco Forte Charles Hotel
Rocco Forte Charles Hotel Munich
Rocco Forte Charles Munich
Rocco Forte The Charles
Rocco Forte The Charles Hotel Hotel
Rocco Forte The Charles Hotel Munich
Rocco Forte The Charles Hotel Hotel Munich

Frequently asked questions

Does Rocco Forte The Charles Hotel offer free cancellation for a full refund?
Yes, Rocco Forte The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Rocco Forte The Charles Hotel?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Rocco Forte The Charles Hotel on 31 Oct 2022 start from AU$721, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Rocco Forte The Charles Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Rocco Forte The Charles Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Rocco Forte The Charles Hotel?
Yes, pets are welcome. There's a charge of EUR 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Rocco Forte The Charles Hotel?
Yes. Valet parking costs EUR 40 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Rocco Forte The Charles Hotel?
Yes, an airport shuttle is available. The charge is EUR 180 per vehicle one-way.
What are the check-in and check-out times at Rocco Forte The Charles Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Rocco Forte The Charles Hotel and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Rocco Forte The Charles Hotel also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Rocco Forte The Charles Hotel?
Yes, Sophias offers alfresco dining and Mediterranean cuisine. Nearby restaurants include California Bean (3-min walk), Cafe Kosmos (3-min walk), and Elisenhof (4-min walk).
What's the area around Rocco Forte The Charles Hotel like?
Rocco Forte The Charles Hotel is in Munich City Centre, a short 5-minute walk from Konigsplatz U-Bahn and 17 minutes' walk from Marienplatz. Travelers love the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Alexander, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Waleed, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible staff, professional, knowledgeable and friendly!
Thomas, 1-night family trip
Verified Expedia guest review

4/10 Fair

Amazing staff, poor room specs, over-priced
Khaldoun, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bram, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a five star hotel. We have stayed at another five star hotel in the city with comparable suite room, but The Charles was above and beyond in every way. It feels like a new hotel because of the well-considered room layouts, furniture and amenities. Everything is well-placed and working. The bathroom and plumbing, the size and location of closet, the seating and beds, sideboard and tables. The breakfast dining was excellent, the concierge and staff so helpful and accommodating for anything we asked, for arranging covid testing for our return home as well as taxi scheduling to the airport. My daughter's cot bed was ready when we arrived, and her bed was as comfortable as the permanent kind sized bed in the room. They had provided slippers and a robe for her, too. We especially appreciated the location: We were centraly located to everything - an easy walk to the station, museums, and shopping, but surrounded by trees, greenery and a park. We would absolutely stay there again.
LINDA, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is impeccable
Amanda Lee, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Truly had a wonderful stay at The Charles Hotel! Our expectations were high, but they were exceeded. The staff of this hotel were what really made a difference, they were very friendly and helpful and went above and beyond to ensure we had a comfortable and extra special stay.
Laura, 2-night romance trip
Verified Expedia guest review