Sure Hotel by Best Western Lille Tourcoing

Property class: 3
Family-friendly hotel with restaurant, near Promenade de Flandre

Choose dates to view prices

Sure Hotel by Best Western Lille Tourcoing puts you within a 10-minute drive of Promenade de Flandre and André Diligent Museum of Art and Industry. Guests looking for a bite to eat can visit Le Garden, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the overall property condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Meeting rooms
  • Terrace
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Conference space
  • Multilingual staff

For families (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is AU$101
includes taxes & fees
18 Oct - 19 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

A hotel room with a bed, a desk, a chair, a mirror, and a wall painting.

Superior Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Garden View

A hotel room with a bed, a desk, a chair, a mirror, and a wall painting.

Standard Room, 1 Queen Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a wall painting.

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

A black control panel with a numeric keypad and a small screen, likely for room access or control, on a wooden surface.

Superior Room, 1 King Bed, Non Smoking, Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A black control panel with a numeric keypad and a small screen, likely for room access or control, on a wooden surface.

Family Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Garden View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a wooden headboard, two bedside tables, and a colorful abstract painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
avenue Henri Becquerel, 3, Bondues, Hauts-de-France, 59910

What's nearby

  • Parc Clemenceau - 5 min drive - 2.0 km
  • Lille Grand Palais - 17 min drive - 13.0 km
  • Casino Barriere Lille - 18 min drive - 13.0 km
  • Pierre Mauroy Stadium - 18 min drive - 17.0 km
  • Lille Grand Square - 20 min drive - 13.6 km

Getting around

  • Lille (LIL-Lesquin) - 22 min drive
  • Roubaix Station - 7 min drive
  • Croix Wasquehal Station - 8 min drive
  • Madeleine Station - 9 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬4 min drive
  • ‪Pizzeria Del Corso - ‬3 min drive
  • ‪Sushi Auchan - ‬3 min drive
  • ‪Tout Chaud - ‬4 min drive
  • ‪Subway - ‬3 min drive

About this property

Sure Hotel by Best Western Lille Tourcoing

  • Sure Hotel by Best Western Lille Tourcoing puts you within a 10-minute drive of Promenade de Flandre and André Diligent Museum of Art and Industry. Guests looking for a bite to eat can visit Le Garden, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the overall property condition.

At a glance

Hotel size

    • 52 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open Monday - Thursday (6:30 AM - 9:30 PM) and Friday - Sunday (7:00 AM - 9:00 PM)
    • Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference space (538 square feet)

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Vegetarian dining options
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Water-efficient showers only

Special features

Dining

Le Garden – This restaurant serves breakfast and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13.35 per person
  • Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and ANCV Cheques-vacances. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Comfort Garden Lille Tourcoing
Comfort Garden Lille Tourcoing Bondues
Comfort Hotel Garden Lille
Comfort Hotel Garden Lille Tourcoing
Comfort Hotel Garden Lille Tourcoing Bondues
Comfort Hotel Lille
Comfort Hotel Tourcoing
Hotel Comfort Tourcoing
Hotel Garden Lille
Hotel Lille Tourcoing
Sure By Lille Tourcoing Ex
Comfort Hotel Garden Lille Tourcoing
Sure Hotel by Best Western Lille Tourcoing
Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden Hotel

Frequently asked questions

Are pets allowed at Sure Hotel by Best Western Lille Tourcoing?

Yes, pets are welcome. There's a charge of EUR 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sure Hotel by Best Western Lille Tourcoing?

Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.

What are the check-in and check-out times at Sure Hotel by Best Western Lille Tourcoing?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Sure Hotel by Best Western Lille Tourcoing?

No, this hotel doesn't have a casino, but Casino Barriere Lille (11-min drive) is nearby.

What is there to do at Sure Hotel by Best Western Lille Tourcoing and nearby?

Have fun during the warmer months with activities nearby such as horse riding. Sure Hotel by Best Western Lille Tourcoing also has a garden.

Are there restaurants at or near Sure Hotel by Best Western Lille Tourcoing?

Yes, there's an on-site restaurant, Le Garden.

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Reviews

Sure Hotel by Best Western Lille Tourcoing Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was varied, plentiful, and complete with options for all dietary needs. (20 reviews)
  • Free secure parking was a convenient and appreciated amenity at this property. (9 reviews)
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Reviews

Verified review

10/10 Exceptional

The hotel was old, but what made it worth it was the staff who were super helpful. Definitely great place for a budget! Free secure parking as well! Definitely recommended for the staff!
Verified review

8/10 Very good

Very comfortable hotel. The restaurant was closed during my stay which was a little dissapointing
Verified review

10/10 Exceptional

Great location from the main roads. Secure parking on site. Great value.
Verified review

10/10 Exceptional

Visiting family nearby. Very friendly hotel staff. Ideal for my purposes.
Verified review

10/10 Exceptional

Kindness and service
Verified review

8/10 Very good

Clean & OK

Clean hotel, friendly service, surprised at the opening hours of the bar that closed much to early.
Verified review

8/10 Very good

Good, comfortable and clean, but bar service closing at 21:30 was a shock
Verified review

4/10 Fair

Friendly staff and very good breakfast. Family rooms is spacious. Rooms are old, floors are dirty, a lot of mold in the bathroom. Not ok, espacially not for the price we paid.
Verified review

8/10 Very good

Enjoyed my stay here
Verified review

2/10 Poor

No room service, had to get clean towels for a shower the next day and the staff were rude and they didn’t want to give us more toilet roll as we had run out, but we forced that matter, it’s more like a 1 star not a 3, the bar there is pathetic the staff didn’t know how to pour a beer that in the end was disgusting, very poor hospitality wouldn’t stay there again
Verified review

8/10 Very good

Good location

Basic hotel but good area
Verified review

8/10 Very good

Ok place
Verified review

6/10 Good

It was not the best experience.
Verified review

6/10 Good

It’s quite small
Verified review

8/10 Very good

It was exactly what we needed. Nothing fancy, just a quick stop to sleep and continue our journey the next day. Price was perfect for what we got in return.
Verified review

4/10 Fair

Bed bugs - don’t stay here

Hotel was ok but it had bed bugs and we all got bitten
Verified review

10/10 Exceptional

We arrived very late and the lady on the desk was amazing. The gates were locked when we arrived and she came out to help us. We hadn’t booked breakfast but she invited us to go in and have a coffee and croissant. Very impressed.
Verified review

8/10 Very good

Rien à redire séjour agréable. Personnel très agréable
Verified review

6/10 Good

Attention cet hôtel n’a pas d’ascenseur et pas de climatisation Tout est daté et aurait besoin de rafraîchissement
Verified review

10/10 Exceptional

Everything was perfect staff parking
Verified review

4/10 Fair

Personnel très agréable
Verified review

10/10 Exceptional

2 nuits, tout était très bien. La chambre au calme et au frais malgré le manque de clim, nous étions au Rdc sur le parc. Petit dejeûner très bien pour nous, d’autres personnes auraient apprécié un peu plus de choix en charcuterie et fromage. Le week-end lorsqu'il y a du monde, la jeune hôtesse courait pour recharger les plateaux, debarasser, et gérer les règlements sorties, une seconde personne ne serait pas du luxe. Mais elle faisait tout avec le sourire. Merci mademoiselle. Le parking fermé la nuit c’est parfait. Adresse à retenir.
Verified review

10/10 Exceptional

Vriendelijke medewerkers, schone bedden en prima ontbijt. Kamers zijn gedateerd maar daar is de prijs ook naar. 3 snelladers voor klanten. Prima doorreis hotel.
Verified review

10/10 Exceptional

Personnel à l’écoute
Verified review

10/10 Exceptional

4 bornes de charge rapide sur le parking de l’hôtel 👏