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1 room, 2 adults
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Excellence Playa Mujeres - Adults Only - All Inclusive (Playa Mujeres, Mexico)

5-star5 stars
Prolongacion BonampakS/N Mz 1 Lt 10, SM 3, Playa MujeresQROO77400Mexico, (02) 8228 1927

Playa Mujeres beachfront resort with spa, beach bar
  • Gold Award 2017Gold Award winner, 2017!

    Guests have consistently rated this property as ’Exceptional’.

  • Free buffet breakfast, free WiFi, and free parking
  • English spoken
Exceptional4.8 / 5
Room
Great room
Location
Great location
Vibe
Awesome vibe
Wellness Area
Great wellness & sports facilities
1370See all 1,370 Hotels.com reviews
From 12,252 reviewsTripAdvisor Traveller Rating

Excellence Playa Mujeres - Adults Only - All Inclusive (Playa Mujeres, Mexico)

Hotel Info: (02) 8228 1927

from A$590
  • Jr. Suite Spa or Pool View
  • Jr Ste Swim Up Spa or Pool View
  • Suite, Pool View
  • Junior Suite, Oceanfront
  • Excellence Club Two-story Rooftop Terrace Suite
  • Excellence Club Junior Swim UP Suite Pool view
  • Excellence Club Junior Suite Pool View
  • Terrace Suite With Plunge Pool
Want more choice? Check out our other properties in Playa Mujeres.

At a glance

Key facts

Hotel size

  • This hotel has 450 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • 9 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Number of outdoor pools - 7
  • Swim-up bar
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Tennis on site
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 182986
  • Conference space size (meters) - 17000
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Airport transfers
  • Activities and services offered by independent operators
  • Offsite tours

Spa

The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features sauna, Jacuzzi, Turkish bath, and spa boutique.

Advanced reservations are required for massages and spa treatments.

Dining

Toscana - Overlooking the garden, this theme restaurant serves breakfast, lunch, and dinner.

The Lobster House - This beachfront restaurant serves breakfast, lunch, and dinner.

The Grill Restaurant - This beach restaurant serves lunch and dinner.

Barcelona - This fine-dining restaurant serves dinner only.

The Flavor Market - This fine-dining restaurant serves dinner only.

Excellence Playa Mujeres - Adults Only - All Inclusive (Playa Mujeres, Mexico)’s small print

Also known as

  • All Inclusive Excellence Playa Mujeres
  • Playa Mujeres All Inclusive
  • Excellence Playa Mujeres Adults All Inclusive
  • Excellence Adults All Inclusive
  • All Inclusive Playa Mujeres
  • Excellence Adults Only
  • Excellence Adults Only All Inclusive
  • Excellence All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Playa Mujeres Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive

Policies

No shows require payment in full, including taxes and service fee. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1840 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Excellence Playa Mujeres - Adults Only - All Inclusive (Playa Mujeres, Mexico)

Landmarks

  • On the waterfront
  • Punta Sam Ferry Terminal (19-minute walk)
  • Playa Mujeres Golf Club (29-minute walk)
  • Costa Occidental de Isla Mujeres National Park (35-minute walk)
  • Dolphin Discovery (39-minute walk)
  • El Meco Archaeological Site (2.4 mi / 3.8 km)
  • Gran Puerto Pier (6.1 mi / 9.8 km)
  • Séptimo Día Adventist Church (6.2 mi / 9.9 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 46-min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Excellence Playa Mujeres - Adults Only - All Inclusive (Playa Mujeres, Mexico)

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