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1 room, 2 adults

Sofitel Auckland Viaduct Harbour

5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
21 Viaduct Harbour Avenue, Auckland, 1010, New Zealand

Luxury hotel with spa, near Sky Tower
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,421 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Service
Fantastic service
Room
Great room
Wellness
Great wellness & sports facilities

Sofitel Auckland Viaduct Harbour

from A$281
  • Junior Suite, View
  • Luxury Room (Internal Water Feature View)
  • Superior Room, City View (King or Queen)
  • Luxury Room, Marina View (King or Queen)

What’s around Sofitel Auckland Viaduct Harbour

Landmarks

  • In Auckland Central Business District
  • Sky Tower - 10 min walk
  • Queen Street Shopping District - 11 min walk
  • Princes Wharf - 13 min walk
  • Auckland Ferry Terminal - 14 min walk
  • Auckland Town Hall - 18 min walk
  • University of Auckland - 20 min walk
  • Harbour Bridge - 28 min walk

Getting around

  • Auckland (AKL-Auckland Intl.) - 22 min drive
  • Auckland Britomart Station - 14 min walk
  • Auckland Mt Eden Station - 5 min drive
  • Auckland Grafton Station - 5 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Marina on site
  • Spa tub
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 5380
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2005
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch LED TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology.

Dining

Lava Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

21 Viaduct Cafe - This café specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sabrage Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Sofitel Auckland Viaduct Harbour’s small print

Also known as

  • Sofitel Auckland Viaduct Harbour Hotel
  • Sofitel Viaduct Harbour Hotel Auckland
  • Sofitel Auckland Viaduct Harbour New Zealand
  • Sofitel Auckland Viaduct Harbour Hotel
  • Sofitel Auckland Viaduct Harbour Hotel
  • Sofitel Auckland Viaduct Harbour Auckland
  • Sofitel Auckland Viaduct Harbour Hotel Auckland
  • Sofitel Viaduct Harbour Hotel
  • Sofitel Auckland Viaduct Harbour
  • Sofitel Viaduct Harbour
  • Sofitel Auckland Viaduct Harbour New Zealand
  • Sofitel Viaduct Auckland
  • Sofitel Viaduct Harbour
  • Sofitel Viaduct Harbour Auckland
  • Sofitel Viaduct Harbour Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs NZD 45 per day

Rollaway beds are available for NZD 80.0 per night

Cooked-to-order breakfast is offered for an extra charge of NZD 32.46 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 34 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 313 reviews

Very good 8.0
Great birthday stay
Really great stay. Had a little issue when we arrived at 2-45 only to be told our room was not ready. Check in is at 2pm so was not happy. Came back at 4pm & they have us a small queen bed room...I booked a king size room. So we had to wait again for a king to be available! I was not happy. Apart from that we had a lovely stay. Staff were friendly. I suggest Dinner in the lava restaurant, it was amazing. Staff went out of their way to make us feel welcome.
Carolyn, au1 night romance trip
Exceptional 10.0
Highly recommended
Really lovely hotel and very nicely located. Will definitely stay there again!
Lesley, auRomance trip
Poor 2.0
Don’t eat here!
I always stay here for work when I travel. The service at the restaurant is below standard and the food is the same. I got food poisoning from the cafe and when I made reception aware, they didn’t take responsibility, apologize or simply acknowledge what I was telling them. Pathetic behavior for a hotel.
Elissa, au3 night business trip
Exceptional 10.0
Unfortunately bad room choice
There’s a coffee near the lobby. their customers stay outside voices making the room I got uncomfortable.
Turki, au3 night romance trip
Exceptional 10.0
Quick business trip to Auckland
great hotel, awesome staff, really welcoming, fantastic breakfast all in a nice central location. The only negative was the construction work going on in the area, the view from the superior room was directly over a building site, which wasn't ideal.
matthew, au1 night business trip

Sofitel Auckland Viaduct Harbour

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