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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Hotel Stary

5-star5 stars
Szczepanska 5, Krakow, Lesser Poland, 31-011, Poland

Luxury hotel with 2 restaurants, near Main Market Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Vibe
Awesome vibe
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Bar
Standard bar

Hotel Stary

from A$183
  • Double Room
  • Single Room
  • Junior Suite
  • Apartment
  • Luxury Suite
  • Twin Room

What’s around Hotel Stary

Landmarks

  • In Old Town
  • Main Market Square - 2 min walk
  • Wawel Castle - 14 min walk
  • Oskar Schindler Factory - 34 min walk
  • Cloth Hall - 3 min walk
  • St. Mary's Basilica - 3 min walk
  • Krakow Barbican - 8 min walk
  • Town Hall Tower - 2 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 26 min drive
  • Krakow Glowny Station - 12 min walk
  • Krakow Lobzow Station - 13 min drive
  • Wieliczka Station - 16 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Number of indoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • French
  • Polish
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • Individually decorated
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellness & SPA has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

TRZY RYBKI - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Stary’s small print

Also known as

  • Hotel Stary Krakow
  • Hotel Stary Hotel
  • Hotel Stary Krakow
  • Hotel Stary Hotel Krakow
  • Hotel Stary
  • Stary Krakow
  • Stary Hotel Krakow
  • Stary Hotel Krakow
  • Stary Hotel Krakow

Policies

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children under 18 years old are not allowed in the spa without adult supervision.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Secured valet parking costs PLN 90 per day with in/out privileges

    Rollaway beds are available for PLN 200 per night

    Buffet breakfast is offered for an extra charge of PLN 90 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of PLN 200 per pet, per stay

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge of PLN 120 per person (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Stary

    • Does Hotel Stary offer free cancellation for a full refund?
      Yes, Hotel Stary does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Hotel Stary?
      Yes. Valet parking costs PLN 90 per day.
    • Is there a pool at Hotel Stary?
      Yes, there are 2 indoor pools. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Hotel Stary?
      Yes, pets are welcome, with a limit of 1 per room. There's a charge of PLN 200 per pet, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Hotel Stary?
      You can check in from 2:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Hotel Stary?
      Yes, there are 2 onsite restaurants. Nearby restaurants include Krzysztofory Palace (1-min walk), Pod Gruszka (1-min walk), and Trzy Rybki (1-min walk).
    • Is airport shuttle service offered by Hotel Stary?
      Yes, an airport shuttle is available. The charge is PLN 120 per person one-way.
    • What is there to do near Hotel Stary?
      Recommended spots to visit include Main Market Square (2-min walk) and Town Hall Tower (2-min walk), along with Cloth Hall (3-min walk) and St. Mary's Basilica (3-min walk).

    Recent reviews

    Superb 9.2 From 196 reviews

    Exceptional 10.0
    fabulous hotel
    Fabulous location. trendy hotel. great staff...what more do you need.....
    mark, au4 night romance trip
    Exceptional 10.0
    Hotel Stary Krakow - great hotel
    Great hotel - beautifully crafted interiors. Spa was excellent and all staff incredibly friendly and helpful. One small thing is letting down the 5 star experience - there are only coffee machines in the suites. Please think about adding into all the rooms - even if you charge for the capsules!
    C G, gb2 night business trip
    Exceptional 10.0
    Underground cellar pool!!
    The pictures of the pool area do not do the place justice, absolutely fantastic and I was sad to leave. There is no other place I would stay in Krakow
    Dean, gb4 night trip with friends
    Good 6.0
    Hotel is in a great location! The spa and pool area were beautiful! Depending on which room you had the room and bathroom were very small. Rooms are loud that are facing the main square. Inconsistent room service. Didn’t change the sheets and didn’t leave waters. Had a shirt pressed while there and did not do a good job. Receptionists were very nice and accommodating.
    ca6 night trip
    Exceptional 10.0
    Great stay in beautiful Krakow
    beautiful hotel, breakfast was great, staff very friendly, the lighting in our room was poor though.
    John, us3 night trip
    Exceptional 10.0
    Excellent - would stay again.
    Great pool. Excellent food and service. Only (slight) criticism is that the room was a little dark.
    gb1 night business trip
    Exceptional 10.0
    Wonderful!
    Without words!!!! Exactly as in the pictures from their brochure. The staff is amazing, the food to die for, and with valet parking.
    Monik, us1 night trip with friends
    Very good 8.0
    Great location
    The hotel is in a great location steps from the main market square. The room was very spacious. The pool was great (my 8 year old really loved it). We didn't eat at the hotel at all (there are plenty of places nearby to eat). The only issue we had was that when we checked in, our air conditioner would not get the room below 23 C. I asked housekeeping and they said that I had to call reception. They sent a guy to the room, he couldn't fix it and said he would reset it from the main computer, but that if that didn't resolve the issue, the AC guy would have to come to the room in the morning. It did not fix it, so we stopped by reception on our way out in the morning to let them know it still wasn't working so that the "AC guy" could come by and fix it. We were gone all day and came back and the AC was still not working (could not tell if anyone had even come by). We ended up sleeping with the window open all 3 nights, but it was quite loud and the sun came in very early. It was disappointing that we didn't get great sleep and that there was no follow up. By the way, the hotel offers a shuttle service to the airport for a fee; I don't recall the amount it was going to be, but it was much less expensive to take an Uber.
    us3 night family trip
    Exceptional 10.0
    Beautiful Hotel close to old square
    A beautiful moderately modern with great old world feeling. Fantastic subterranean pool and spa in midevial ruins
    Thomas, us2 night family trip
    Exceptional 10.0
    The best of Krakow
    The location is fabulous, the spa is outstanding & the service met my expectations.
    sorin, il5 night trip with friends

    Hotel Stary

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