Hotel & Spa Doña Urraca San Miguel de Allende

Photo gallery for Hotel & Spa Doña Urraca San Miguel de Allende

Primary image
Outdoor pool
Pool
Outdoor pool
Terrace/patio

Overview of Hotel & Spa Doña Urraca San Miguel de Allende

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Hotel & Spa Doña Urraca San Miguel de Allende

4.0 star property
4-star hotel with spa, near Artisan Market

8.2/10 Very good

538 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is AU$185
Price available on 11/7/2022
Map
Hidalgo 69 Colonia Centro, San Miguel de Allende, GTO, 37700
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel & Spa Doña Urraca San Miguel de Allende

Hotel & Spa Doña Urraca San Miguel de Allende offers an airport shuttle (available 24 hours) for MXN 1200 per vehicle one-way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. Other highlights at this upscale hotel include an outdoor pool, a snack bar/deli, and a garden. The helpful staff and central location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 10:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Babysitting (surcharge)

What to do

  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between MXN 150 and MXN 250 for adults, and MXN 100 and MXN 150 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Doña Urraca Hotel
Doña Urraca Hotel San Miguel de Allende
Suites & Spa Dona Urraca Hotel San Miguel De Allende
Hotel Doña Urraca San Miguel de Allende
Hotel Doña Urraca San Miguel Allende
Doña Urraca San Miguel de Allende
Hotel Doña Urraca
Doña Urraca San Miguel Allende
Hotel Spa Doña Urraca
& Dona Urraca Miguel Allende
Hotel & Spa Doña Urraca San Miguel de Allende Hotel

Frequently asked questions

Overall score and ratings

8.2

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

Pleasant stay. Room was very clean. Staff was friendly.
Bruce, 2-night trip
Verified Hotels.com guest review

8/10 Very good

francisco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent for families !
We got the master suite. 2 bedrooms, 2 bathrooms, dining room and livi g room. All new furnished, high ceilings. Excellent location too. Free parking.
Angelica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good location. Staff very attentive. Nice rooms. Very recommended.
Albert, 2-night family trip
Verified Expedia guest review

8/10 Very good

location is very convenient to everything restaurants, pharmacy, local transportation.
elias, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Comfortable room, clean good price
Heriberto, 2-night trip
Verified Hotels.com guest review

6/10 Good

The staff was friendly, The hotel just reopened after the lock down for Covid and they need to improve the quality of the facility
evelia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Design of the room, staff was super nice, beautiful pool
Julie, 1-night family trip
Verified Expedia guest review

6/10 Good

I checked in at 8 PM, unfortunately they don’t have any sign for where the entrance besides the parking lot which is far from the reception area. Front desk was ok, have to go back to ask for WI-FI, no instructions for safe box.
evelia, 1-night family trip
Verified Expedia guest review

8/10 Very good

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Marizol, 3-night family trip
Verified Expedia guest review