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The Dolder Grand

5.0 star property
Suburban hotel with golf course, near Zoo Zurich
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dolder Grand

Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+) | Living room
Deluxe Suite, Panoramic View, Partially Balcony, Livingroom, Whirlpool, Butler,Spa Access(12 years+) | Balcony
Junior Suite Grand, Panoramic View, Balcony, Whirlpool, Spa Access (12 years+)
Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+) | Living room
Maestro Suite, 400 m2, inspired by Maestro Herbert v. Karajan, Butler, Spa Access (12 years+) | Private kitchen
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is AU$1,452
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room, Forrest/ Courtyard Side, partially balcony, Spa Access (12 years+)

Superior Double Room, Forrest/ Courtyard Side, partially balcony, Spa Access (12 years+)

Superior Double Room, Forrest/ Courtyard Side, partially balcony, Spa Access (12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room, Courtyard Side, Main Building, Spa Access (12 years+)

Superior Single Room, Courtyard Side, Main Building, Spa Access (12 years+)

Superior Single Room, Courtyard Side, Main Building, Spa Access (12 years+)

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite 100, elegant, inspired by Rolling Stones, Butler, Spa Access (12 years+)

Suite 100, elegant, inspired by Rolling Stones, Butler, Spa Access (12 years+) | Living room

Suite 100, elegant, inspired by Rolling Stones, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 83 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Terrazza Suite, 390 m2, Residence, Butler, Spa Access (12 years+)

Terrazza Suite, 390 m2, Residence, Butler, Spa Access (12 years+) | Living area

Terrazza Suite, 390 m2, Residence, Butler, Spa Access (12 years+)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 390 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Carezza Suite, 230 m2, inspired by Alberto Giacometti, Butler, Spa Access (12 years+)

Carezza Suite, 230 m2, inspired by Alberto Giacometti, Butler, Spa Access (12 years+)

Carezza Suite, 230 m2, inspired by Alberto Giacometti, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 230 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Masina Suite, 170 m2, inspired by Giulietta Masina, Butler, Spa Access (12 years+)

Masina Suite, 170 m2, inspired by Giulietta Masina, Butler, Spa Access (12 years+) | Dining room

Masina Suite, 170 m2, inspired by Giulietta Masina, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 170 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Maestro Suite, 400 m2, inspired by Maestro Herbert v. Karajan, Butler, Spa Access (12 years+)

Maestro Suite, 400 m2, inspired by Maestro Herbert v. Karajan, Butler, Spa Access (12 years+) | Living room

Maestro Suite, 400 m2, inspired by Maestro Herbert v. Karajan, Butler, Spa Access (12 years+)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 400 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Junior Suite, Forrest/ Courtyard View, Partially Balcony, Whirlpool, Spa Access

Superior Junior Suite, Forrest/ Courtyard View, Partially Balcony, Whirlpool, Spa Access

Superior Junior Suite, Forrest/ Courtyard View, Partially Balcony, Whirlpool, Spa Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Deluxe, Zurichsee/ Alps View, Balcony, Spa Access (12 years+)

Double Room Deluxe, Zurichsee/ Alps View, Balcony, Spa Access (12 years+)

Double Room Deluxe, Zurichsee/ Alps View, Balcony, Spa Access (12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Grand, Panoramic View, Balcony, Whirlpool, Spa Access (12 years+)

Junior Suite Grand, Panoramic View, Balcony, Whirlpool, Spa Access (12 years+)

Junior Suite Grand, Panoramic View, Balcony, Whirlpool, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Deluxe, Alps/ Zurichsee View, Balcony, Whirlpool, Spa Access (12 years+)

Junior Suite Deluxe, Alps/ Zurichsee View, Balcony, Whirlpool, Spa Access (12 years+)

Junior Suite Deluxe, Alps/ Zurichsee View, Balcony, Whirlpool, Spa Access (12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Panoramic View, Partially Balcony, Livingroom, Whirlpool, Butler,Spa Access(12 years+)

Deluxe Suite, Panoramic View, Partially Balcony, Livingroom, Whirlpool, Butler,Spa Access(12 years+) | Living room

Deluxe Suite, Panoramic View, Partially Balcony, Livingroom, Whirlpool, Butler,Spa Access(12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 97 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Partial View, Balcony, Living Room, Sauna Butler, Spa Access (12 years+)

Superior Suite, Partial View, Balcony, Living Room, Sauna Butler, Spa Access (12 years+) | Living area

Superior Suite, Partial View, Balcony, Living Room, Sauna Butler, Spa Access (12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 83 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+)

Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+) | Living room

Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 141 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Panoramic Rooftop, Livingroom, Fireplace, Sauna, Butler, Spa Access (12 years+)

Grand Suite, Panoramic Rooftop, Livingroom, Fireplace, Sauna, Butler, Spa Access (12 years+) | Living room

Grand Suite, Panoramic Rooftop, Livingroom, Fireplace, Sauna, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 104 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Storchen Zurich

Airport transfer
Pet-friendly
Parking available
Free WiFi
9.6 out of 10, Exceptional, (302)
The price is AU$1,038
includes taxes & fees
12 Jan - 13 Jan 2025
Storchen Zurich
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About the area

Map
Kurhausstrasse 65, Zürich, ZH, 8032

What's nearby

  • Zoo Zurich - 3 min drive
  • ETH Zurich - 5 min drive
  • Zürich Opera House - 5 min drive
  • Bahnhofstrasse - 5 min drive
  • Swiss National Museum - 6 min drive

Getting around

  • Zurich Airport (ZRH) - 29 min drive
  • Zürich Limmatquai Station - 6 min drive
  • Duebendorf Station - 10 min drive
  • Küsnacht ZH Lake Station - 12 min drive
  • Dolder S-Bahn - 4 min walk
  • Dolderbahn S-Bahn - 7 min walk
  • Titlisstrasse S-Bahn - 13 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪The Dolder Bar - ‬1 min walk
  • ‪Zoo Cafe - ‬4 min drive
  • ‪Kinderspital Cafeteria - ‬18 min walk
  • ‪Hausammann - ‬18 min walk
  • ‪Antiquario da Marco - ‬5 min drive

About this property

The Dolder Grand

The Dolder Grand features a golf course and puts you a short five-minute drive from Zoo Zurich. Guests can visit the spa to be pampered with Thai massages, body wraps or facials, and The Restaurant, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a health club. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Dolder S-Bahn is 4 minutes and Dolderbahn S-Bahn is 7 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

At a glance

DONE

Hotel size

    • 175 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Food and water bowls and litter boxes available
    • Pet-sitting services offered
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CHF 40 per night)
    • On-site valet parking (CHF 40 per night)
    • On-site motorhome/coach/lorry parking (fees apply)
    • On-site extended parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Free area shuttle within 3 km
    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Mini golf
  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Mini golf
  • Ice skating
  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (3412 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1899
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Health club
  • Golf course on-site
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • DVD player
  • 77-cm LCD TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include sports massages, Thai massages, facials and body wraps. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

The Restaurant – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required.
Restaurant Saltz – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Blooms – On-site restaurant. Open selected days.
Mikuriya – On-site seafood restaurant. Open selected days.
Pop Up Restaurant – On-site theme restaurant. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: CHF 970 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately CHF 55.00 per person
  • Airport shuttle service is offered for an extra charge of CHF 160 per vehicle (one way)

Renovations and closures

The property will be renovating from 24 February 2025 to 7 March 2025 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 250 per night

Pets

  • Pets are allowed for an extra charge of CHF 50 per pet, per day

Parking

  • Self-parking costs CHF 40 per night
  • Valet parking costs CHF 40 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 12 years old are not allowed in the spa and children under 17 years old must be accompanied by an adult.

Also known as

Dolder
Dolder Grand
Dolder Grand Hotel
Dolder Grand Hotel Zurich
Dolder Grand Zurich
Grand Dolder
Dolder Grand Hotel Zürich
Hotel Dolder Grand
The Dolder Grand Hotel
Dolder Grand zürich

Frequently asked questions

Does The Dolder Grand offer free cancellation for a full refund?
Yes, The Dolder Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Dolder Grand?
Yes, there's an indoor pool.
Are pets allowed at The Dolder Grand?
Yes, pets are welcome. There's a charge of CHF 50 per pet, per day. Pet-sitting services, food and water bowls and litter trays are available.
Is parking offered on site at The Dolder Grand?
Yes. Self-parking costs CHF 40 per night. Valet parking costs CHF 40 per night. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by The Dolder Grand?
Yes, an airport shuttle is available. The charge is CHF 160 per vehicle one way.
What are the check-in and check-out times at The Dolder Grand?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
Is there an on-site casino at The Dolder Grand?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (7-min drive) is nearby.
What is there to do at The Dolder Grand and nearby?
Have fun with on-site winter activities such as ice skating, and in warmer months, enjoy a round of golf at the golf course. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Dolder Grand also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near The Dolder Grand?
Yes, there are 4 on-site restaurants, featuring international cuisine.
Does The Dolder Grand have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Dolder Grand like?
The Dolder Grand is a short 4-minute walk from Dolder S-Bahn and 9 minutes' walk from Dolder Sports.

The Dolder Grand Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Hans Henrik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

6 stars
The Dolder continues to be one of the best 5 star hotel experiences.
Peter, 1-night trip
Verified Hotels.com guest review

2/10 Poor

They charged me extra at the end of my stay, the deposit was not refundable completely. And they had me be late for my next destination due to reception desk problems!
Rashid, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels I have been at in my life The service, the view, the food, everything was great
KONSTANTINE, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really good!
Yasin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing property with great views! Well maintained in all aspects ! Staff went out of their way to accommodate !
Bhupinder, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I recommend this hotel and never think twice.
This is one of the best hotel I have been, the staff are really friendly and supportive
SAM, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This property is fantastic- one of our favorite places to stay in the world. The breakfast is spectacular and so is the spa. I love the spa wing rooms overlooking the lake. Lake view rooms are a must and don’t miss a meal at The Restaurant. In our opinion chef Heiko is better than many 3 star restaurants we’ve been to.
Roderic, 4-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotel I have ever stayed at. Definitely a favourite of mine Everything about this hotel is excellent
Chinenye, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Johnson Adeyinka, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Tropigas de, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tropigas de, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel extremely nice people will come back
Alejandro, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The next level 5 star experience
I had very high expectations for the Dolder and the staff exceeded such to include an amazing room upgrade from reception and and one of the beat breakfasts I've had in Saltz. I will return at least once a year from my flat in Andermatt because of the room upgrade (too much to describe, but high class and high tech including TV mirror in bath to watch from soaking tub) and the chance to dine at their 2 star michelin. Do not miss a chance to stay there when in Zurich. It is worth every penny.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The service at this hotel is top notch and the rooms are fabulous! We will be staying here every time we are in Zurich.
Tommy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stuff! Great service!
Serghei, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 4-night trip
Verified Expedia guest review

8/10 Very good

Yuwen, 4-night trip
Verified Expedia guest review

4/10 Fair

Not 5 star or luxury really. Holding loud corporate party’s that kept us awake until past 1am. Thought things where better when they offered a 500$ credit but at checkout tried to renege on it and sent some poor girl out after my departure to ask for 150$. Cheap and tacky. Staff at here nice. Management seems the issue. Also note partial view can mean in my case over a carpark and half view of carpark. Little attention to details. Dirty carpets on steps. No nibbles on hen drinking cocktail. Slow service. Surly wait staff in main restaurant ( witnessed two arguments with customers and them) Very expensive and not really worth it. Disappointed. Hoped for a spa type relaxed stay. I was over the whole issue if only they didn’t try and cheap out on their apology credit at the very end. Embarrassing. Anyway. Nice, elegant, beautiful setting but not what I would expect from a hotel at over $1100 a night. Just be specific when you book about room situation and corporate affairs they are having.
leon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

excellent
Raul, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This place is a must see! Beautiful grounds all around. Beautiful architecture. Staff was extremely friendly and helpful! Michellin Star Restaurant is a must! Breakfast was amazing at the Saltz Restaurant! Beautiful views from our balcony and bed!!! Overall we had an incredible experience. Would definitely recommend to friends and family!
Juliana, 1-night romance trip
Verified Expedia guest review