Plaza Poblana

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Indoor pool
Executive Room | Room
Standard Quadruple Room | Room
Junior Suite | Room

Overview of Plaza Poblana

Plaza Poblana

3.5-star property
Family-friendly hotel with restaurant, near Fort Loreto

7.6/10 Good

325 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Boulevard Norte No. 4212, Col. Las Cuartillas, Puebla, PUE, 72050
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Room service
  • Spa services
  • Babysitting
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

Getting around

  • Puebla Intl. Airport (PBC) - 33 min drive
  • Puebla–Cholula Tourist Train Terminal - 28 min walk

About this property

Plaza Poblana

3.5-star family-friendly hotel in a shopping district
Consider a stay at Plaza Poblana and take advantage of a terrace, shopping on site, and a garden. Treat yourself to spa services, such as a facial or a massage. The onsite Mexican cuisine family restaurant, La Cocina Poblana, features light fare. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Continental breakfast (surcharge), a porter/bellhop, and express check-in
  • Wedding services, a gift shop, and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Plaza Poblana have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lbs)*
  • Smoking rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down comforter

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Dining

La Cocina Poblana - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EL POTRO - This bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 150 for adults and MXN 100 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pet deposit: MXN 265.00 per day
  • Pets are allowed for an extra charge of MXN 265.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla

Frequently asked questions

Does Plaza Poblana offer free cancellation for a full refund?
Yes, Plaza Poblana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Plaza Poblana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Plaza Poblana?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of MXN 265.00 per pet, per day, and there's also a deposit of MXN 265.00 per day.
Is parking offered on site at Plaza Poblana?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Plaza Poblana?
You can check in from 3 PM - 6 PM. Check-out time is 1 PM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Plaza Poblana and nearby?
Plaza Poblana has a health club and spa services, as well as a garden.
Are there restaurants at or near Plaza Poblana?
Yes, La Cocina Poblana offers alfresco dining, Mexican cuisine, and pool views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change).

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.1/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

It was just great,..very nice and quiet place!!!just wonderful staying
Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

it has been a great experience. Great location as it's close to bus station.
Teresa, 1-night romance trip
Verified Orbitz guest review

6/10 Good

6-night trip
Verified Expedia guest review

10/10 Exceptional

alberto, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Road trip
Kenneth, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Orbitz guest review

8/10 Very good

Don, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Found it odd our window was open when we requested "do not disturb". Other then that, some staff was great others not so much.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Hotel excutive heat did not work the first night. We were changed of room around 1AM. new room water in sink did not work, was repair next day. Bathroom shower lack through cleaning. Hair was visible in shower and next to toilet. However, front desk personnel where extremely helpful to our needs.
3-night trip
Verified Orbitz guest review