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1 room, 2 adults

Fairmont Dubai

5-star5 stars
Great for familiesThis property has good facilities for families.
Sheikh Zayed Road, Dubai, United Arab Emirates

Luxury hotel with full-service spa, connected to the convention center, near Dubai International Convention and Exhibition Centre
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,348 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Wellness
Great wellness & sports facilities
Service
Fantastic service
Value
Fairly good value for money

Fairmont Dubai

from A$268
  • Room, 1 King Bed, Non Smoking (Fairmont Room)
  • Room, 2 Single Beds, Non Smoking (Fairmont Room)
  • Room, 1 King Bed, Non Smoking, City View (Fairmont Room)
  • Room, 1 King Bed, Non Smoking, Executive Level (Fairmont Gold)
  • Gold Junior Suite, 1 King Bed, Non Smoking, Executive Level
  • Suite, 1 King Bed, Non Smoking,1 Bathroom (Fairmont)
  • Suite, 1 King Bed, Non Smoking, Executive Level (Fairmont Gold)
  • Fairmont, Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms
  • Deluxe Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms
  • Presidential Suite, 2 Bedrooms, Non Smoking, Ensuite
  • Royal Suite, 2 Bedrooms, Non Smoking, Ensuite
  • Suite, 3 Bedrooms, Non Smoking, Terrace (Imperia)

What’s around Fairmont Dubai

Landmarks

  • In Trade Center
  • Dubai International Convention and Exhibition Centre - 9 min walk
  • Dubai World Trade Centre - 16 min walk
  • Jumeirah Mosque - 38 min walk
  • Dubai International Financial Centre - 20 min walk
  • City Walk - 43 min walk
  • Dubai Frame - 35 min walk
  • Dubai Mall - 2.4 mi / 3.8 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 14 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 31 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • World Trade Centre Station - 9 min walk
  • Emirates Towers Station - 16 min walk
  • Al Jafiliya Station - 19 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 394 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests must follow local laws and visitor policies. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 12 restaurants
  • 2 poolside bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
  • Waterskiing nearby
  • Nightclub
  • Pool sunloungers
  • Health club
  • Number of spa tubs - 2
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 11227
  • Conference space size (meters) - 1043
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Romanian
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Dokuz - This poolside restaurant specializes in Turkish cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Noire, Dining in the dark - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Cascades - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

The Exchange Grill - This steakhouse serves dinner only. Reservations are required. Open daily.

Trophy Room - This sports bar specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
  • Waterskiing nearby

Fairmont Dubai’s small print

Also known as

  • Fairmont Dubai Hotel
  • Fairmont Dubai
  • The Fairmont Dubai Hotel Dubai
  • Dubai Fairmont
  • Fairmont Hotel Dubai
  • Fairmont Dubai Hotel
  • Fairmont Dubai Dubai
  • Fairmont Dubai Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Deposit: AED 250.00 per day

    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 120 per night

Full breakfast is offered for an extra charge of AED 140 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 555 reviews

Exceptional 10.0
The reviews I read before booking this hotel initially was very good, I did have my reservations as I was still a little in doubt whether this hotel would meet my and my young family expectations, however this hotel has to be the best hotel we have stayed in. It was beyond an excellent experience from arrival to check out. Everyone is very attentive and want to help. They set up a cute happy birthday celebration for my husband and also allowed us to check in several hours earlier. The pictures do not do the hotel justice. Location wise perfect, you have all the food you need walking distant, a laundrette if you don’t want to pay hotel prices and the metro which is 60 second walk (if that). Only niggle I has was the pool could have been heated. The hotel have 2 outdoor swimming pools, a sunset and sunrise pool and a jacuzzi, situated on the 9th floor of the hotel. The pools could have just done with some heat, as my kids and others did find it cold. Once the sun does eventually warm the water up it’s okay however in the evenings it was cold. Thank you Fairmont for making this a lovely experience. W wish you the best. Mr and Mrs Al Imam.
Mobina, gb7 night trip
Very good 8.0
Everything was good except the last day that we had a terrible experience upon leaving the hotel to airport. We had checked with the concierge that we would need to leave the hotel at around 5:00 am the next morning because we need to catch the flight departing at 8:00 a.m. I asked if we should book a taxi or car ahead of time and the person at concierge told me that there will be taxi available at that time and no need to book. I have also told them a regular size taxi would not be big enough as the three of us had nine pieces of luggage. Yet she said iit shall be fine. The next morning, they told us they could not find us the big taxi we needed and we had to take two separate taxi to the airport as time was running out. Second thing is that I forgot to check the refrigerator before checking out the hotel due to the taxi issue and the early morning departure hassle, I had left two bottles of brand new supplements in the refrigerator. So when I realized that I am already in the flight to Geneva. So upon settling down at my new destination, I e-mailed the hotel and ask if they found and and sent it over to my hotel in Europe but they said there was nothing in the refrigerator! I am quite disappointed of the services of this five star hotel.
KA BO, usOther trip
Good 6.0
Fairmont charged me double for a duplicate booking
I am very disappointed in Fairmont. Expedia duplicated my booking which the fairmont reception staff highlighted to me when I arrived. I had therefore 2 rooms under my name. The staff suggested that I speak to expedia so that they are aware of the mistake and refund me for the duplicate. Expedia called Fairmont to get the money back for the second booking and the Fairmont refused to pay that money back stating that they considered it a "no show". This is nothing short of daylight robbery snd completely contradicted what Noe told me on reception. Staff are friendly but there is an overpowering smell of lavendar in the lobby that was very unpleasent. In addition we arrived around 10am (before official check in time) after a long flight, and despite it being very clear that the hotel was fairly empty they wouldnt allow us to have early check in, so we had to sleep on the sofa in the lobby for a few hours. Apart from these issues, the hotel is decent, but the location is not great as is right on a very busy road. Their refusal to pay back to money for the duplicate I think was very poor (charged for the entire stayt x2!!!). For this reason I won't stay at Fairmont again.
gbOther trip
Very good 8.0
A Fairly Decent Stay
Pros: *Great service--on par with what you'd expect from a hotel its caliber, in this part of the world. Julia, the Concierge was super helpful when I'd inquired about reservations at certain spots of interest. Her guidance and recommendations were extremely helpful and she helped make a reservation for me At.Mosphere, which turned out to be an excellent experience. *Dokuz - the Turkish restaurant/shisha lounge on the 9th Fl, one of a number of restaurants at the hotel, open to non-guests as well, is an open air poolside lounge with a cool vibe. *The hotel features designer bath products, Le Labo; a nice touch *Complimentary wi-fi that worked well and was stable throughout my stay *Good location, right downtown, on Sheikh Zayed Rd. Cons: *The property is starting to show its age. The décor, especially in the rooms look dated and uninspiring. This one might take or leave, depending on your taste *The hotel has several nightlife spots, bars/clubs onsite, so weekend traffic, especially Thursday/Friday/Saturday can be a be a bit of a nightmare as folks come through the main entrance in droves. This at times causes backup in traffic approaching hotel. Also, even though these spots are onsite, you'd need to make a reservation to gain admittance (this I believe mostly applies to males); staying at the hotel doesn't mean you can just drop in. I later learned these are operated independently of the hotel--hence the reason. Overall, a fairly decent experience.
Yomi, usOther trip
Exceptional 10.0
Great end to a great holiday in the Middle East
As the final leg of our Oceania cruise, we decided to spend a few extra days in Dubai. With its great rate, 5 star rating, and nearness to the Metro, the Fairmont was a natural choice. The bellman immediately helped us carry our luggage in. We arrived early (9 am) so a room wasn't yet ready. With others busy, the Fairmont President's Club rep jumped in to help us check in and offered coffee. Everyone was genuinely friendly and we felt comfortable from the start. We connected with the Fairmont shuttle and were able to spend our morning at the Dubai Mall and the Burj Khalifa. Upon our return to the hotel later in the day, the Fairmont staff remembered our names (especially Adonis) and quickly provided us with a room (upgraded!). The staff and concierge helped us with suggestions and directions throughout, enabling us to fully explore Dubai (including the Miracle Garden, which we weren't aware of). Great end to a great holiday. If we're again in Dubai, the Fairmont would be top of our list as our home base.
Alan, us3 night family trip

Fairmont Dubai

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