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All properties in Chengdu, Sichuan, China
1 room, 2 adults

Shangri-la Hotel Chengdu

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • DVD player
  • 24-hour pool access
9 Binjiang Dong Road, Chengdu, Sichuan, 610021, China

Luxury hotel with indoor pool, connected to a shopping center, near Tianfu Square
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • DVD player
    • 24-hour pool access
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Location
Great location
Service
Fantastic service
Bar
Bar is awesome

Shangri-la Hotel Chengdu

from A$215
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed, River View
  • Horizon, Room, 1 King Bed, River View
  • Deluxe Room, 2 Single Beds, City View
  • Deluxe Room, 2 Single Beds, River View
  • Horizon, Room, 2 Single Beds, River View
  • Executive Suite, 1 King Bed

What’s around Shangri-la Hotel Chengdu

Landmarks

  • In Jinjiang
  • Tianfu Square - 44 min walk
  • Sichuan University - 6 min walk
  • Taikoo Li - 22 min walk
  • Chengdu IFS - 22 min walk
  • Chengdu United States Consulate - 35 min walk
  • Sichuan Museum of Science and Technology - 2.4 mi / 3.9 km
  • Chengdu City Sports Center - 2.5 mi / 4.1 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 27 min drive
  • South Railway Station - 8 min drive
  • Chengdu Railway Station - 8 min drive
  • Sichuan Gymnasium Station - 28 min walk
  • Huaxiba Station - 29 min walk

At a glance

Key facts

Hotel size

  • This hotel has 593 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2007
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Accessible bathtub
  • Doorbell/telephone notification
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Shang Palace - This restaurant serves lunch and dinner.

Mooneys - Onsite restaurant.

Cafe Z - Onsite coffee shop.

Lobby Lounge - Onsite coffee shop.

Shangri-la Hotel Chengdu’s small print

Also known as

  • Shangri-la Hotel Chengdu
  • Shangri-la Hotel Chengdu Hotel
  • Shangri-la Hotel Chengdu Chengdu
  • Shangri-la Hotel Chengdu Hotel Chengdu
  • Shangri-la Chengdu
  • Shangri La Chengdu
  • Shangri La Hotel Chengdu
  • Shangri-la Chengdu hotel
  • Shangri-la hotel Chengdu
  • Shangri La Chengdu
  • Shangri La Hotel Chengdu
  • Shangri La Chengdu

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 408.0 per day

Buffet breakfast is offered for an extra charge of CNY 145.75 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-la Hotel Chengdu

  • Does Shangri-la Hotel Chengdu offer free cancellation for a full refund?
    Yes, Shangri-la Hotel Chengdu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Shangri-la Hotel Chengdu?
    Yes, there's free self parking.
  • Is there a pool at Shangri-la Hotel Chengdu?
    Yes, there's an indoor pool and a children's pool. Guests have 24-hour pool access.
  • Are pets allowed at Shangri-la Hotel Chengdu?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Shangri-la Hotel Chengdu?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Shangri-la Hotel Chengdu?
    Yes, there are 2 onsite restaurants.

Recent reviews

Superb 9.0 From 38 reviews

Very good 8.0
Quality consistent but sometimes it is difficult to get a taxi at the hotel.
stephen, hkFamily trip
Exceptional 10.0
Highly recommended
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
Laurie, usFamily trip
Good 6.0
Fair and too commercial
It was ok, but too commercial. I booked two rooms, and requested a connected room, but the hotel did not aware that I have made the request when booking. Anyway, connected room was not available, and reception kept asking me to upgrade, but I rejected, then, the reception offered me another upgrade package which including breakfast, but it was expensive, so, I rejected again! I just felt too commercial! The hotel was a bit old, but location is convenient.
Lai Che denise, hkFamily trip
Exceptional 10.0
Delightful and friendly
The room and facilities were wonderful and the staff could not have been more helpful and attentive.
Nicholas, us3 night family trip
Exceptional 10.0
The Shangri-La is located in a beautiful area along the river and there are plenty of bars and restaurants within walking distance. The breakfast in the lounge is quite extensive and good.
us3 night trip with friends
Exceptional 10.0
I loved the Shangri-la Hotel. The service was great and the restaurant was also great.
ca2 night romance trip
Exceptional 10.0
Great hotel like all Shangri-La properties
Great hotel all round.
Andy L, us1 night business trip
Exceptional 10.0
Another good Shangri-la hotel
Nice room with good view of Chengdu. Always a good product, regardless of city. I've not been disappointed with any Shangri-la property. Room service food was excellent as was wifi.
Andy L, us2 night business trip
Good 6.0
Asked for two beds but was told there was only one-bed rooms available.
Li, us1 night family trip
Exceptional 10.0
Very good hotel and good room rate !
Patrick Chimi, us1 night business trip

Shangri-la Hotel Chengdu

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