Hotel Grand Chancellor Auckland City, Auckland: Reviews & Hotel Deals

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Standard Studio Suite, 1 Queen Bed, City View | Balcony

Standard Apartment, 2 Bedrooms | Balcony

Standard Apartment, 1 Bedroom, Harbour View | Living area | 43-inch flat-screen TV with cable channels, TV

Overview
Rooms
Location
Amenities
Policies

3.5-star hotel with indoor pool, near Princes Wharf

7.0/10 Good

998 verified Hotels.com guest reviews

Property highlights

Pool

Parking available

Free WiFi

Air conditioning

Gym

Laundry facilities

1 Hobson Street, Auckland, 1010

Guests rated this location 8.2/10 - Very good

Main amenities

Daily housekeeping
Indoor pool
Breakfast available
Fitness centre
Sauna
Self parking
Spa tub
Room service
Coffee shop/cafe
24-hour front desk
Car hire on-site
Computer station

For families

Children stay free
Kitchenette
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker

Room options

About this area

What's nearby

In Auckland Central Business District
Sky Tower - 1 min drive
Auckland Ferry Terminal - 2 min drive
SkyCity Casino - 2 min drive
Spark Arena - 4 min drive
Eden Park - 7 min drive
Auckland Zoo - 7 min drive

Getting around

Auckland (AKL-Auckland Intl.) - 27 min drive
Auckland Grafton Station - 5 min drive
Auckland Britomart Station - 6 min walk
Auckland Remuera Station - 6 min drive
Gaunt Street Tram Stop - 10 min walk
Halsey Street Tram Stop - 11 min walk
Daldy Street Tram Stop - 13 min walk

Restaurants

Sushi Train - 2 min walk
Saint Alice - 4 min walk
Portofino Restaurants - 3 min walk
Fox's Ale House - 4 min walk
Danny Doolans - 5 min walk

About this property

Hotel Grand Chancellor Auckland City

Located near a train station, Hotel Grand Chancellor Auckland City is a great choice for a stay in Auckland. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at No 1 Hobson Lounge, which serves local cuisine and is open for breakfast. A fitness centre and a hot tub are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like that it's only a short walk to public transportation: Gaunt Street Tram Stop is 10 minutes away and Halsey Street Tram Stop is 11 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property

Social distancing measures in place

Safety measures

Masks are required at the property

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

65 rooms
Arranged over 13 floors

Arriving/Leaving

Check-in time from 2:00 PM until anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Covered on-site self-parking (NZD 30.00 per night; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking

Other information

Designated smoking area (fines apply)

Property amenities

Food and drink

Continental breakfast (surcharge) on weekday mornings 7 AM–9:30 AM
Coffee shop
Room service

Travelling with children

Children stay for free (see details)

Working away

Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff

Facilities

1 building/tower
Safe-deposit box at front desk
Fitness centre
An indoor pool
Hot tub
Sauna

Accessibility

Lift
Wheelchair-accessible path to lift
Well-lit path to entrance

Languages

English

Room amenities

Be entertained

43-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Alarm clock
Bed sheets provided

What to enjoy

Balcony

Freshen up

Hairdryer

Stay connected

Desk
Free WiFi

Food and drink

Fridge
Microwave
Kitchenette
Stovetop
Toaster

Daily housekeeping

Special features

Dining

No 1 Hobson Lounge – This café specialises in local cuisine and only serves breakfast.

Fees & policies

Refundable deposits

Deposit: NZD 300 per night

Optional extras

Continental breakfast is offered for an extra charge of approximately NZD 24 for adults and NZD 12 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge

Children & extra beds

Rollaway beds are available for NZD 30.0 per night

Parking

Covered self-parking costs NZD 30.00 per night with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6 AM to 10 PM
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

Noise-free guestrooms cannot be guaranteed.Only registered guests are allowed in the guestrooms. On-site parties or group events are strictly prohibited. Guests can rest easy knowing that there's a smoke detector on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards. Cash is not accepted.

Also known as

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Grand Chancellor

Grand Chancellor Auckland City

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Hotel Grand Chancellor Auckland City Hotel Auckland

Frequently asked questions

Does Hotel Grand Chancellor Auckland City offer free cancellation for a full refund?

Yes, Hotel Grand Chancellor Auckland City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel Grand Chancellor Auckland City?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Hotel Grand Chancellor Auckland City?

Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.

Are pets allowed at Hotel Grand Chancellor Auckland City?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Grand Chancellor Auckland City?

Yes. Self-parking costs NZD 30.00 per night. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Grand Chancellor Auckland City?

You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hotel Grand Chancellor Auckland City?

No, this hotel doesn't have a casino, but SkyCity Casino (6-min walk) is nearby.

What is there to do at Hotel Grand Chancellor Auckland City and nearby?

Hotel Grand Chancellor Auckland City has an indoor pool and a sauna, as well as a fitness centre.

Does Hotel Grand Chancellor Auckland City have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.

Does Hotel Grand Chancellor Auckland City have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Grand Chancellor Auckland City like?

Hotel Grand Chancellor Auckland City is in Auckland Central Business District, a short 10-minute walk from Gaunt Street Tram Stop and 5 minutes' walk from Queen Street Shopping District. Travellers say that this hotel is in a good location.

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.3/10

Amenities

6.5/10

Property conditions & facilities

7.4/10

Eco-friendliness