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1 room, 2 adults

Hotel Grand Chancellor Auckland City

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
1 Hobson Street, Auckland, 1010, New Zealand

3.5-star hotel with indoor pool, near Queen Street Shopping District
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 1,007 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Great pool
More comfort would be nice
Amenities are not the best

Hotel Grand Chancellor Auckland City

from A$167
  • Studio
  • Suite, 1 Bedroom
  • Standard Apartment, 1 Bedroom, City View
  • Standard Apartment, 1 Bedroom, Harbour View

What’s around Hotel Grand Chancellor Auckland City


  • In Auckland Central Business District
  • Queen Street Shopping District - 5 min walk
  • Princes Wharf - 5 min walk
  • Auckland Ferry Terminal - 6 min walk
  • Sky Tower - 6 min walk
  • Auckland Town Hall - 14 min walk
  • University of Auckland - 15 min walk
  • Spark Arena - 23 min walk

Getting around

  • Auckland (AKL-Auckland Intl.) - 21 min drive
  • Auckland Britomart Station - 6 min walk
  • Auckland Mt Eden Station - 4 min drive
  • Auckland Newmarket Station - 5 min drive

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 13 floors


  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking (limited) *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee shop/café
  • Room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
  • Stovetop
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


No 1 Hobson Lounge - This café specializes in local cuisine and serves breakfast only.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Grand Chancellor Auckland City’s small print

Also known as

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  • Hotel Hotel Grand Chancellor Auckland City
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  • Hotel Grand Chancellor Auckland City Hotel Auckland
  • Grand Chancellor Auckland City
  • Hotel Grand Chancellor Auckland City Apartment
  • Hotel Grand Chancellor Apartment
  • Hotel Grand Chancellor
  • Grand Chancellor Hotel Auckland
  • Hotel Grand Chancellor Auckland City Apartment
  • Hotel Grand Chancellor


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 10 PM.
  • Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: NZD 300 per night

    Optional extras

    Credit card charges are subject to an extra charge of 0 percent

    Self parking costs NZD 30.00 per night with in/out privileges

    Rollaway beds are available for NZD 35.00 per night

    Continental breakfast is offered for an extra charge of NZD 24 for adults and NZD 12 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.0 From 410 reviews

    Very good 8.0
    Overall it was an Ok place-Not exceptional
    The shower was quite awful, as a 6ft tall person I end up with back pain every time I took a shower as I had to bend while showering. It was a lot of hassle having several pieces of paper for wifi password which expires in 24 hours, surely in this modern age the hotel can have single log in Wifi? In terms of car park, you have to ring reception everytime you needed to pick up the car at the basement. A swipe access would have been much easier. The receptionist at check in was friendly and helpful.
    auFamily trip
    Good 6.0
    Not impressed
    We had booked a 1 bedroom apartment for 2 nights, however it was more like a studio but with washing machine/dryer and half a dishwasher. I had to ask for washing powder and dishwasher detergent, both liquid and powder as none were supplied (I never received any liquid detergent). The bed was too hard for me. There were no restaurants too close on Sunday night so we had to walk a fair way, and unfortunately I can't walk too far. The room had a huge wardrobe but only hanging space - no shelves or drawers. The lounge ran alongside the TV so you had to sit on the bed to watch TV. The desk had no powerpoints to so had to power up a computer on the kitchen bench. A very badly designed room. On a good note, reception were very helpful.
    Robyn, auRomance trip
    Good 6.0
    Great position but
    It was a conveniently located hotel. The front desk staff were helpful. The room itself had plenty of amenities but the blind was not up to shutting out the bright light from the street outside.
    Christopher, au1 night romance trip

    Hotel Grand Chancellor Auckland City

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