Guests
All properties in Southampton, England, United Kingdom

New Place

4-star hotel in Southampton with indoor pool and restaurant

  • Free WiFi
From
A$126

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Indoor Spa Tub
  • Indoor Spa Tub
  • Twin Room - Bathroom
  • Superior Double Room - Bathroom
  • Indoor Spa Tub
Indoor Spa Tub. Image 1 of 36.
1 / 36Indoor Spa Tub
Shirrell Heath, Southampton, SO32 2JY, England, United Kingdom
8.0.Very good.
  • The hosts were delightful and although the location was slightly challenging to get to,…

    Jun. 29, 2017

  • A great place to stay Beautiful Food Helpful Friendly Staff Great Location Will…

    May 10, 2017

See all 1,011 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Dining options
Convenient
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 110 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Outdoor tennis court

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Segensworth Business Park - 7 mi / 11.2 km
  • Solent Business Park - 7.2 mi / 11.6 km
  • Marwell Zoo - 7.8 mi / 12.6 km
  • Portsmouth International Port - 11 mi / 17.7 km
  • Portsmouth Historic Dockyard - 12.7 mi / 20.4 km
  • Paultons Family Theme Park - Home of Peppa Pig World - 19.8 mi / 31.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room
  • Standard Double Room, 1 Double Bed
  • Family Room
  • Superior Double Room
  • Classic Double Room, 1 Double Bed
  • Classic Double Room, Accessible

What’s around

Landmarks

  • Segensworth Business Park - 7 mi / 11.2 km
  • Solent Business Park - 7.2 mi / 11.6 km
  • Marwell Zoo - 7.8 mi / 12.6 km
  • Portsmouth International Port - 11 mi / 17.7 km
  • Portsmouth Historic Dockyard - 12.7 mi / 20.4 km
  • Paultons Family Theme Park - Home of Peppa Pig World - 19.8 mi / 31.9 km
  • Southampton Cruise Terminal - 20.8 mi / 33.4 km

Getting around

  • Southampton (SOU) - 16 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 45 min drive
  • Southampton Botley Station - 6 min drive
  • Fareham Station - 10 min drive
  • Hedge End Station - 11 min drive
map
See on map
Shirrell Heath, Southampton, SO32 2JY, England, United Kingdom

At a glance

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Room service

Things to do

  • Number of indoor pools - 1
  • Access to nearby indoor pool
  • Outdoor tennis courts - 1
  • Golfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between GBP 14.95 and GBP 14.95 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 25.00 (subject to availability)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

  • Vere Venues New Place Hotel Southampton
  • New Place Southampton
  • New Place Hotel Southampton
  • Vere Venues New Place Hotel
  • Vere Venues New Place Southampton
  • Vere Venues New Place
  • New Place Hotel Southampton
  • New Place Hotel
  • New Place Southampton
  • De Vere Venues New Place
  • New Place Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, New Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 8:00 PM.
  • Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 11:00 PM. There's a charge of GBP 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Anatolian - Turkish Restaurant (2.3 mi), The Crown (3.2 mi), and The Barleycorn Inn (3.2 mi).
  • No, this hotel doesn't have a casino, but Grosvenor Casino (22-min drive) is nearby.
  • Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a picnic area and a garden. New Place also has access to a nearby indoor pool.
8.0.Very good.
  • 6.0.Good

    Needs more management

    No mobile reception poor service at breakfast

    Graham, Romance trip, May 11, 2016

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff very helpful and friendly Room clean Great place to stay Breakfast very good too

    Emma, 1 night trip, May 14, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Average at best

    Nice location, evening meal disappointing, no bread, had to send starter back, could only order wine by the glass and not a bottle, £11 a glass, only five channels on TV, breakfast a bit disorganised, toast soggy, orange machine packed up, Average at best

    Steven, 1 night trip, May 7, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Rural retreat

    The rooms were modern, clean and comfortable. Check in was efficient and the staff friendly and helpful. This hotel is an amazing rural retreat complete with it's own woodland walk, great for individuals and families.

    Debbie, 1 night trip, May 7, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely place, had the breakfast which was okay. Wouldn’t say it was outstanding. Ignored by staff

    Victoria, 1 night trip, May 7, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    Shambles Bar Service

    The hotel itself is more of a Motel. The rooms are small, hot with no aircon. The check-in staff don't seem overly friendly and were quite rude. We had a couple of drinks in the bar. I asked for "House Red Wine". They gave us the Shiraz (£8.50 a glass). The next morning I had a quick look at the bar tariff. They gave us the most expensive glass of red wine on the menu and NOT house (£7.25 Merlot). The bar staff also joked about how if you ask for a Spirit and Mixer they have to give you the bottled coke (£3.75), not coke from the tap (£2.75) due to orders from "Management". One can assume they are purposefully scamming customers who are drinking hoping they wouldn't notice the obscene prices because they are drunk. All in-all I would say this hotel is very poor and purposefully goes out of it's way to serve you more expensive drinks than you requested. The bar service is simply a shambles. While the main building itself looks pretty, I most definitely wouldn't stay here again.

    Steven, 2 night trip, May 6, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Potential for incredible

    The main house is architecturally gorgeous and with excellent food to match (we ate from the bar menu and were really happy). Our room however was dated in out-buildings arranged in Butlinsesque rows. Not deep cleaned enough, thin-walled and the bathroom was cramped. However the bed was really comfortable and the daily room servicing was good. There was too much plastic in evidence though (plastic cups in plastic bags, bathroom shower gels etc in small non refillable containers etc). The grounds have potential to be truly magnificent but were not yet up to scratch (no croquet equipment, tennis court not at all ready, health centre not yet functional, flower beds ready to flourish and wow but yet to be weeded and planted etc etc) The front desk service was sadly below standard for us (we had to complain of mould in one room and were dealt with poorly). The young waiting staff also have lots to learn about hospitality expectations (attentiveness, independent thinking and not using their personal phones on duty!) The stand-out member of staff however, and by a country mile, was Cally who simply did an amazing and seemingly natural job to make the 60th birthday weekend otherwise memorable for all the right reasons - big thanks to her! A few younger staff too offered greater hospitality than others which shows staffing could get there. With some sharp, timely, contemporary improvements New Place could be simply incredible and we would return.

    Adrian, 2 night trip with friends, Apr. 22, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Beautiful building not great customer service

    Having cancelled leisure facilities at short notice for my birthday and complaints had to go to senior management. He sorted us out to make my birthday special. There were 13 of us one room was horrible and reception staff not helpful at changing it , eventually they did . However restaurant and bar staff went above and beyond to help us. Thank you Cally and Lucy . We were promised Croquet but no mallets! Think this hotel needs to improve detail and customer service.

    Debra, 2 night trip with friends, Apr. 22, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Weekend with friends

    Lovely weekend away with friends. Disappointing that the leisure facilities were closed but the hotel compensated us with wine with our dinner. Also outdoor games were broken which was a shame. Hotel staff were fantastic. Really friendly, helpful and attentive.

    Jane, 2 night trip with friends, Apr. 22, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    Had a great trip

    Olayiwola, 2 night family trip, Apr. 15, 2022

    Verified Hotels.com guest review

See all 1,011 reviews