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Family-friendly hotel with 2 outdoor pools, near Eat Street
loved the room and having my own pool, loved the food the in room massage was a let down
Mar. 9, 2020
We loved this place. Just the right amount of quiet for a relaxing stay! Loved our villa…
Jan. 30, 2020
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Rollaway beds are available for IDR 400000.0 per stay
Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way)
Dial-up Internet access is available in guestrooms for an extra charge
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
2 bedroom villa was spacious and well equipped. The private lap pool was ideal for relaxing after a long day. Staff were friendly and efficient. The two main pools were lovely, although not shaded so it got very hot when in the pool in the middle of the day. Desamuda Village is ideally located near to all amenities and it is easy to get everywhere we needed to go.
6 night family trip, Jan. 12, 2020
Verified Expedia guest review
Hygiene none existent. Worse breakfast we have ever experienced in all our travels.
JAM, 5 night romance trip, Dec. 25, 2019
Verified Wotif guest review
Loved the outdoor showers in the villas. The villas also have a private pool.
7 night family trip, Nov. 19, 2019
Verified Expedia guest review
Great location friendly staff and amazing facilities
7 night family trip, Oct. 27, 2019
Verified Expedia guest review
It was absolutely beautiful the gardens, the breakfast buffet, the staff are amazing! The private Villas with pools stunning the service wonderful, we will be back to stay without a doubt .💚💚🙏🙏💚💚
4 night family trip, Oct. 20, 2019
Verified Expedia guest review
It was a great location. Walking distance to shos and restaurants
7 night romance trip, Oct. 9, 2019
Verified Wotif guest review
The service of ALL staff members (gardner, cleaners, waiters, maintenance, reception- EVERYONE!) was impeccable! Staff always had a friendly greeting and smile, always thanking us for staying with them and treating us excellent! The hotel also arranged for a driver to and from the aiport in a big spacious car and drop off to waterbom park/shopping. The cleanliness is the best of any hotel ive ever stayed at- twice a day cleaning! Perfect! The deluxe villa itself was amazing, big bedroom, open kitchen/bathroom and lounge area. The pool was great to swim in! The edges of the pool however were quite sharp and the pool light came off but the staff swiftly fixed this. The other downfall of the pool is that the waterfall is SO loud, not much of a bother unless your on the phone- theres no control for it in the room either so you cant turn it off. The buffet breakfast was excellent! The main pool area is great too, large pool and deep enough for adults. The room service food was excellent and tasted great! Would recommend the hotel getting more comfy mattress as it was very hard. The shower had little pressure as well. The location was great, so close to shops & a short 10min walk to the beach! Perfect stay and will definately be staying again! WIFI can be slow at times.
Kayley, 10 night romance trip, Oct. 7, 2019
Verified Hotels.com guest review
The staff are always friendly and make your stay special. Nothing is too much trouble.
5 night family trip, Aug. 24, 2019
Verified Wotif guest review
staff were very friendly and good to talk to about places to visit
4 night romance trip, Aug. 5, 2019
Verified Wotif guest review
Property is comfortable although requires a little maintenance
2 night romance trip, Jul. 29, 2019
Verified Expedia guest review