Experience the charm of Kraków at Vienna House by Wyndham Andel's Cracow, a luxurious retreat near St. Mary's Basilica and Main Market Square. Unwind with dry cleaning/laundry services, stay active at the gym, or relax in the sauna - guests rave about the helpful staff.
When you stay at Vienna House by Wyndham Andel's Cracow, you'll be in a great location, within a short 10-minute walk of Royal Road and Main Market Square. Guests can indulge in massages and enjoy Californian cuisine at Restaurant Mavericks, which is open for breakfast and dinner. Other features include a bar/lounge, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and location.
Languages
English, Polish
At a glance
DONE
Hotel size
159 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
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Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
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Pets
Pets allowed (dogs and cats only, 2 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
On-site parking only available on request
Covered on-site self-parking (PLN 120 per day)
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
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Transfers
Airport shuttle (available 24 hours)*
DONE
Off-site
Area shuttle within 100 metres*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Scooter/moped hire nearby
Working away
Business centre
6 meeting rooms
Computer station
Conference centre (4736 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Bike storage
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
Shopping centre on-site
Bike parking
Spa services
Sauna
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 300
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Deep-pile carpet in room
Room amenities
Be entertained
Television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Restaurant Mavericks – This theme restaurant specialises in Californian cuisine and serves breakfast and dinner.
Bar Smok – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 90 for adults and PLN 90 for children
Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way. Maximum occupancy 3)
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for PLN 250 per day
Rollaway beds are available for PLN 250 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per accommodation, per day
Parking
Covered self-parking costs PLN 120 per day
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow
Frequently asked questions
Does Vienna House by Wyndham Andel's Cracow offer free cancellation for a full refund?
Yes, Vienna House by Wyndham Andel's Cracow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vienna House by Wyndham Andel's Cracow?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of PLN 100 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Vienna House by Wyndham Andel's Cracow?
Yes. Self-parking costs PLN 120 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Vienna House by Wyndham Andel's Cracow?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Vienna House by Wyndham Andel's Cracow?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Vienna House by Wyndham Andel's Cracow and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near Vienna House by Wyndham Andel's Cracow?
What's the area around Vienna House by Wyndham Andel's Cracow like?
Vienna House by Wyndham Andel's Cracow is in Kraków City Centre, a short 1-minute walk from Royal Road and 10 minutes' walk from Main Market Square. Travellers say that the area is walkable and good for shopping.
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Vienna House by Wyndham Andel's Cracow Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Breakfast
Train station
Old town
Square
Food
Shopping malls
Restaurant
What guests liked
Breakfast was consistently praised for its good selection and excellent quality. (16 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
21 Apr 2025
Great base
First trip to Krakow so didnt know the place, but this a great base. The hotel is 2 mins from the station so easy to get too after a flight and the train in. Its also a close enough to the main square and all the restaurants. Hotel is very modern, clean and staff attentive. Its bar is nice and chilled too.
Stephen
Stephen, 3-night trip
10/10 Exceptional
13 Feb 2025
We had an amazing stay! The hotel is near the main station and the old town!
Ronald
Ronald, 2-night trip
8/10 Very good
15 Apr 2025
Good.
Great location just next to the mall and railway station. Walking distance to the old town.
Verified traveller
2-night trip
10/10 Exceptional
18 Nov 2024
Great location and great hotel.
Mike
Mike, 2-night trip
10/10 Exceptional
31 Jan 2025
Excellent
As usual excellent stay
Perfect location
Verified traveller
1-night trip
10/10 Exceptional
5 Dec 2024
Staying here for the second time and already booked the next 2 stays here
Great location
Natascha
Natascha, 1-night trip
10/10 Exceptional
22 Dec 2024
Excellent location near Krakow old town. Very clean and nicely decorated hotel
Cidel
Cidel, 2-night trip
10/10 Exceptional
20 Dec 2024
Lovely staff, rooms really nice and quiet perfect for the Christmas market
Sandra
Sandra, 3-night trip
10/10 Exceptional
21 Jan 2025
Great for solo travelers. Even though this property is in the middle of a busy area, it was relatively quiet inside the hotel. Great breakfast options and close walking distance to the gallery mall and restaurants. Would stay again!
Gina
Gina, 2-night trip
10/10 Exceptional
27 Dec 2024
Good central location
Lesley
Lesley, 3-night trip
10/10 Exceptional
21 Dec 2024
Fantastic hotel for exploring krakow
Excellent stay in krakow would definitely come here again. Clean modern rooms and lovely staff
Lucy
Lucy, 2-night trip
10/10 Exceptional
25 Oct 2024
This hotel was absolutely wonderful, fabulous location, clean, modern, wonderful amenities and excellent staff/service
Krystyna
Krystyna, 4-night trip
10/10 Exceptional
20 Feb 2025
A lovely hotel in a great location.
This is a lovely hotel in an excellent location. It is just a few minutes walk from the train station which is on a direct line from the airport, a journey of seventeen minutes.
It only takes about ten minutes to walk to the main square.
It’s a lovely touch to be able to adopt a plant during your stay!
Staff were all very helpful and the breakfast was delicious. If I was to return to Krakow I would stay here again.
Verified traveller
4-night trip
10/10 Exceptional
1 Feb 2025
Great property for the value. Right at the entrance to the old town square and directly next to the train station. Clean, safe, friendly, modern. Not much to complain about.
Patrice
Patrice, 2-night trip
10/10 Exceptional
7 Oct 2024
We had a great stay. We def recommend this hotel and will stay there in the future.
Lucia
Lucia, 2-night trip
10/10 Exceptional
4 Feb 2025
Excellent as always
rode
rode, 1-night trip
10/10 Exceptional
21 Oct 2024
Very good hotel with excellent location. Friendly and helpful staff.
Margrét
Margrét, 5-night trip
10/10 Exceptional
10 Nov 2024
Great hotel in good location very good food
Great hotel in very good location . Very modern and near the train station and old city . Perfect for a few days visiting krakow. Would highly recommend and breakfast also excellent
RICHARD
RICHARD, 2-night trip
10/10 Exceptional
16 Oct 2024
Room was clean and had convenient location
Walter
Walter, 1-night trip
10/10 Exceptional
14 Dec 2024
Lovely hotel really close to everything. Right next to shopping mall and train station for easy transport and pick ups for day trips and only a 10 minute walk into the main square.
Beds were enormous and rooms were good, gym was a little small but otherwise hotel was wonderful. Would hundred percent stay again
Emma
Emma, 4-night trip
10/10 Exceptional
7 Sept 2024
Clean room, good breakfast, near shopping and Old Town. Good price for the stay and if going by train to Krakow, very convenient.
Fisher
Fisher, 2-night trip
10/10 Exceptional
30 Jan 2025
Worth every penny!
Amazing accommodations with a magnificent view! I did forget a personal belonging so hopefully they reach out to me about it soon.
ANNA
ANNA, 2-night trip
10/10 Exceptional
27 Oct 2024
We love to stay here as we pass through to Ukraine. It is always clean, quiet, comfortable, and the staff is accommodating.
Alphonse
Alphonse, 1-night trip
10/10 Exceptional
21 Aug 2024
Great location, nice, comfortable rooms very accomodating staff...especially Monika.