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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Vienna House Andel's Cracow

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Ul. Pawia 3, Krakow, Lesser Poland, 31-154, Poland

4-star hotel with restaurant, near Krakow Barbican
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Bar
Bar is awesome

Vienna House Andel's Cracow

from A$264
  • Standard Room, 2 Single Beds
  • Junior Suite
  • Standard Room, 1 Double Bed
  • Superior Room, 1 Double Bed

What’s around Vienna House Andel's Cracow

Landmarks

  • In City Centre
  • Main Market Square - 12 min walk
  • Wawel Castle - 21 min walk
  • Oskar Schindler Factory - 35 min walk
  • Krakow Barbican - 4 min walk
  • St. Mary's Basilica - 10 min walk
  • Cloth Hall - 11 min walk
  • Kosciuszko Mound - 2.9 mi / 4.6 km

Getting around

  • Krakow (KRK-John Paul II - Balice) - 29 min drive
  • Krakow Glowny Station - 3 min walk
  • Krakow Lobzow Station - 10 min drive
  • Wieliczka Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child (14 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking (limited) *

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Free bicycles on site
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4736
  • Conference space size (meters) - 440
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German
  • Polish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restauracja Mevericks - This theme restaurant specializes in Californian cuisine and serves breakfast and dinner.

Bar Smok - Onsite bar. Open daily.

Vienna House Andel's Cracow’s small print

Also known as

  • andel's Vienna House Cracow Hotel Krakow
  • andel's Vienna House Cracow Krakow
  • andel's Vienna House Cracow
  • andel's by Vienna House Cracow
  • Vienna House Andel's Cracow Hotel Krakow
  • Vienna House Andel's Cracow Hotel
  • andel's Hotel Cracow
  • Vienna House Andel’s Cracow
  • Vienna House Andel's Cracow Hotel
  • Vienna House Andel's Cracow Krakow
  • Vienna House Andel's Cracow Hotel Krakow
  • andel's Vienna House Cracow Hotel
  • andel's Vienna House Cracow Krakow
  • andel's Vienna House Cracow
  • Vienna House Andel's Cracow Hotel Krakow
  • Vienna House Andel's Cracow Hotel
  • Vienna House Andel's Cracow Krakow
  • andel's by Vienna House Cracow
  • Vienna House el's Cracow Krak

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Optional extras

Self parking costs PLN 100 per day

Rollaway beds are available for PLN 132.0 per night

Buffet breakfast is offered for an extra charge of PLN 66 per person (approximately)

Pets are allowed for an extra charge of PLN 65 per accommodation, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Vienna House Andel's Cracow

  • Are pets allowed at Vienna House Andel's Cracow?
    Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of PLN 65 per accommodation, per day. Service animals are exempt from fees.
  • Is parking offered at Vienna House Andel's Cracow?
    Yes. Self parking costs PLN 100 per day. Parking spots may be limited.
  • Is airport shuttle service offered by Vienna House Andel's Cracow?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Vienna House Andel's Cracow?
    You can check in from 2 PM to 5:30 AM. Check-out time is noon.
  • What is there to do near Vienna House Andel's Cracow?
    Recommended spots to visit include Krakow Barbican (4-min walk) and St. Mary's Basilica (10-min walk), along with Cloth Hall (11-min walk) and Main Market Square (12-min walk).
  • Are there restaurants at or near Vienna House Andel's Cracow?
    Yes, there's an onsite restaurant that serves Californian cuisine. Nearby restaurants include Noblesse (2-min walk), Delight (2-min walk), and la stazione (3-min walk).

Recent reviews

Superb 9.2 From 456 reviews

Poor 2.0
Terrible place, guest's mother died, no refund
This is one of the worst places we stayed at. One of the guests mother died suddenly 5 days before the trip. We didn't book the cancellation option as we had a family event to attend and were sure to come. Unfortunately, the mother of one of the guests (and grandmother of another guest) died. This was extremely sad and horrible experience. We asked the hotel for a refund or a credit to use it again, but they refused. They were not replying to us and keeping us with no answer. We said we can produce the death certificate, but they still refuse the refund or a credit for the hotel. I just can't believe that they would not understand we had a death in the family and wouldn't show compassion. We had so many sudden expenses with the funeral and 2 rooms for 4 nights wasted. Disgraceful, terrible. Staff showed no compassion or understanding.
ie1 night family trip
Poor 2.0
Death in family, no refund, no compassion
Such a horrible place, in the worst possible time they turned the back on us. Staff was not bothered about the fact that before the trip mother of one of the guests died. Didn't even say sorry about your loss. Didn't call back and wouldn't offer a hotel credit for nights we were not able to attend due to the death. This is one of the worst places we stayed at. One of the guests mother died suddenly 5 days before the trip. We didn't book the cancellation option as we had a family event to attend and were sure to come. Unfortunately, the mother of one of the guests (and grandmother of another guest) died. This was extremely sad and horrible experience. We asked the hotel for a refund or a credit to use it again, but they refused. They were not replying to us and keeping us with no answer. We said we can produce the death certificate, but they still refuse the refund or a credit for the hotel. I just can't believe that they would not understand we had a death in the family and wouldn't show compassion. We had so many sudden expenses with the funeral and 2 rooms for 4 nights wasted. Disgraceful, terrible.
ie2 night family trip
Exceptional 10.0
Nice hotel with good location.
It was nice, the hotel has very good location.
Brigita, us4 night business trip
Very good 8.0
72 hrs in Krakow
it was a great location, great staff, lovely breakfast, wish i could have stayed longer
Andrew, gb1 night business trip
Exceptional 10.0
Great hotel.
Nice hotel with good location.
Brigita, ie4 night business trip
Exceptional 10.0
i love very match the hotal
excellent
eliran, il4 night trip
Exceptional 10.0
excellent stay
The hotel and staff were great as well as the location. The location is next to the galleria and primary or main train station in Krakow. We had some difficulty when we got off the train from the airport on knowing which way to go to the hotel but found out we should have walked through the galleria mall when exiting the train station to get to the hotel. It was literally next door to the galleria. There was a international dancing/musical event in the square by the mall and hotel while were were there as well which was quite pleasant. The hotel was easy walking distance to old town as well. The restaurant in the hotel was very good for breakfast and other meals as well. Quite satisfied.
Joe, us2 night family trip
Exceptional 10.0
Right in the heart of everything. Great amenities. Friendly helpful staff. Restaurant food was great too.
Renee, us1 night family trip
Exceptional 10.0
They will work with you!
Had a hiccup and the hotel staff worked with me. Breakfast was great, shower was a bit scary as it is super slippery. Would recommend some slip proof strips at the bottom but that is just me.
Renee, us1 night family trip
Very good 8.0
Short break in Krakow
Lovely centrally located hotel. Only a short stroll to the main square with its many restaurants shops and bars. Would highly recommend this hotel.
Diana, ie4 night trip

Vienna House Andel's Cracow

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