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All properties in Palenque, Palenque, Chiapas, Mexico
1 room, 2 adults

Chan-Kah Resort Village Convention Center & Maya Spa

3.5-star3.5 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • Children's club (free)
  • Children's pool
  • Connecting/adjoining rooms available
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960, Mexico

Family-friendly hotel in Palenque with spa and outdoor pool
  • Free Internet and free parking
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • Children's club (free)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • Very close to the archeological site. It took only a few minutes to drive there.Feb. 21, 2020
  • I really enjoy the surroundings in the Resort. It was awesome! The staff, amenities and…Jan. 28, 2020

Chan-Kah Resort Village Convention Center & Maya Spa

from A$87
  • Junior Suite

What’s around Chan-Kah Resort Village Convention Center & Maya Spa

Landmarks

  • Palenque National Park - 14 min walk
  • Aluxes Eco Park - 15 min walk
  • Palenque Archaeological Zone - 16 min walk
  • Museo de Sitio Palenque - 37 min walk
  • Misol-Ha Waterfalls - 6.6 mi / 10.6 km
  • Cascadas de Roberto Barrios - 20.5 mi / 33 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Playground on site
  • Free pool cabanas
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 12
  • Conference space size (meters) - 1
  • One meeting room
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Yard
  • Number of living rooms
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free wired Internet
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Y TEMAZCAL CHAN-KAH. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open select days. Guests under 15 years old are not allowed in the spa.

Dining

Lum - This restaurant specializes in international cuisine.

Ya’x - Onsite bar.

Chan-Kah Resort Village Convention Center & Maya Spa’s small print

Also known as

  • Chan-Kah Resort Village Palenque
  • Chan-Kah Resort Village Convention Center Maya Spa Palenque
  • Chan-Kah Resort Village Convention Center Maya Spa
  • Chan-Kah Village Convention Center Maya Spa Palenque
  • Hotel Chan-Kah Resort Village Convention Center & Maya Spa
  • Chan-Kah Resort Village Convention Center & Maya Spa Palenque
  • Chan Kah Resort Village
  • Chan-Kah Village Convention Center Maya Spa
  • Chan-Kah Resort Village
  • Chan Kah Resort Village Convention Center Maya Spa
  • Chan-Kah Resort Village Convention Center & Maya Spa Hotel
  • Chan-Kah Resort Village Convention Center & Maya Spa Palenque
  • Chan-Kah Village Palenque
  • Chan-Kah Village
  • Chan-Kah Resort Village Hotel Palenque
  • Chan Kah Hotel Village
  • Chan Kah Hotel Palenque
  • Chan Kah Hotel Village
  • Chan-Kah Resort Village Hotel Palenque

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 15 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December

Optional extras

Rollaway beds are available for MXN 300.00 per night

Breakfast costs between MXN 180 and MXN 225 for adults, and MXN 90 and MXN 150 for children (approximately)

Cribs/Infant beds are available for MXN 300.00 per night

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Chan-Kah Resort Village Convention Center & Maya Spa

  • Does Chan-Kah Resort Village Convention Center & Maya Spa offer free cancellation for a full refund?
    Yes, Chan-Kah Resort Village Convention Center & Maya Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Chan-Kah Resort Village Convention Center & Maya Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Chan-Kah Resort Village Convention Center & Maya Spa?
    Yes, there's free self parking.
  • Is there a pool at Chan-Kah Resort Village Convention Center & Maya Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Chan-Kah Resort Village Convention Center & Maya Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Chan-Kah Resort Village Convention Center & Maya Spa?
    You can check in from 3 PM to midnight. Check-out time is noon. Express check-in is available.
  • Are there restaurants at or near Chan-Kah Resort Village Convention Center & Maya Spa?
    Yes, Lum offers international cuisine. Nearby restaurants include La Selva (2.5 mi), La Vita é Bella (2.6 mi), and Pizzas Expres (2.7 mi).

Recent reviews

Superb 9.0 From 246 reviews

Exceptional 10.0
it's a wonderfull site with really open people and an excellent service thanks to ricardo
us3 night romance trip
Exceptional 10.0
Chan-Kah has the feel of being in the jungle. The trees and shrubs are beautiful. The pool is clean and ample and the place is quiet and peaceful until the monkeys start to scream. That is exciting as well.
us3 night family trip
Exceptional 10.0
I loved that the hotel was in the jungle. I heard howler monkeys from my room and could appreciate the jungle from the lovely pool. It was also very private.
us1 night trip
Very good 8.0
Rooms were clean and spacious. Food was good serving staff excellent. Check in and out fast. Close to Palenque ruins. We drove in from last nubes so it had all the creature comforts we were looking for.
Lucy, us3 night family trip
Very good 8.0
Beautiful place to stay! very relaxing with nice swimming pools, spacious rooms and clean, the beds are very comfortable. I will recommend this resort.
us1 night family trip
Exceptional 10.0
Great for access to the Palenque Ruins
We stayed at Chan-Kah in the off-season, end of August, with hardly anyone else there. The room was an individual cabana, with nice beds, great A/C (needed as it was 36 - 37C outside and humid). Staff spoke essentially no English, but we got along ok. The pool was warm, too warm for laps, but nice for a soak. We heard the monkeys that others spoke about, but didn't see any. The location, proximity to the Palenque Ruins, was great. Also not too far to town. But, you need a car, really, to get around conveniently.
David, us2 night family trip
Very good 8.0
Welkome guests you can do better. Explane the auroco and
us2 night trip
Exceptional 10.0
Amazing swimming pool
It was a resort stay for the price of a hotel. Very nice villa with a local decor. The swimming pool needs to be experienced at night. One of the nicest pools I have been to. Very close to the Palenque Ruins
Rudy, us1 night family trip
Very good 8.0
The hotel is beautiful! The atmosphere is the perfect setting for a relaxing stay. However, the front desk staff as well as waiters, and spa crew were unfriendly and rude.
us2 night family trip
Exceptional 10.0
Perfect place to stay in Family
Bungalow very clean and in good conditions, good service for food and drinks.
Coline, mx1 night family trip

Chan-Kah Resort Village Convention Center & Maya Spa

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