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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults
Aparthotel

Ascott Kuala Lumpur

4.5-star4.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
No 9 Jalan Pinang, Kuala Lumpur, 50450, Malaysia

Luxury apartment with fireplace, near KLCC Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great location and very spacious rooms. Carpet a bit dirty but overall a really nice…Jan. 2, 2020
  • My second time staying at this apartment hotel and I can highly recommend staying here if…Dec. 24, 2019

Ascott Kuala Lumpur

from A$95
  • Premier Studio
  • Executive Room, 2 Bedrooms
  • Premier Room, 2 Bedrooms
  • Premier Room, 3 Bedrooms
  • Premier Twin Room, 1 Bedroom
  • Premier Apartment, 1 Bedroom

What’s around Ascott Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • KLCC Park - 2 min walk
  • Kuala Lumpur Convention Centre - 3 min walk
  • Suria KLCC Shopping Centre - 5 min walk
  • Petronas Twin Towers - 5 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Kuala Lumpur Tower - 17 min walk
  • Berjaya Times Square - 22 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 53 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
  • Kuala Lumpur Masjid Jamek Station - 28 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • KLCC Station - 8 min walk
  • Bukit Nanas Station - 11 min walk
  • Raja Chulan Station - 12 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Size

  • 221 apartments
  • Arranged over 33 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 6:00 AM to 11:30 PM*

Parking

  • Free covered onsite self parking

  • Covered onsite extended parking (MYR 10 per day)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Offsite

  • Free area shuttle within 5 kilometers

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Malay.

At the aparthotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Use of nearby fitness centre (discount)
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1999
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
Languages Spoken
  • Chinese
  • English
  • Malay

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 29-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Ascott Kuala Lumpur’s small print

Also known as

  • Ascott Kuala Lumpur Aparthotel
  • Ascott Kuala Lumpur Aparthotel Kuala Lumpur
  • Ascott Kuala Lumpur
  • Ascott Kuala Lumpur Hotel Kuala Lumpur
  • Ascott Hotel Kuala Lumpur
  • Kuala Lumpur Ascott Hotel
  • Kuala Lumpur Ascott Hotel
  • Ascott Kuala Lumpur Aparthotel
  • Ascott Kuala Lumpur Aparthotel
  • Ascott Kuala Lumpur Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 150 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Covered extended parking costs MYR 10 per day

Rollaway beds are available for MYR 154.0 per night

Continental breakfast is offered for an extra charge of MYR 21 for adults and MYR 15 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 275 per vehicle (one-way, Maximum occupancy 5)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ascott Kuala Lumpur

  • Does Ascott Kuala Lumpur offer free cancellation for a full refund?
    Yes, Ascott Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ascott Kuala Lumpur?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ascott Kuala Lumpur?
    Yes, there's free self parking.
  • Is there a pool at Ascott Kuala Lumpur?
    Yes, there's an outdoor pool.
  • Are pets allowed at Ascott Kuala Lumpur?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ascott Kuala Lumpur?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near Ascott Kuala Lumpur?
    Yes. Nearby restaurants include Thirty8 (3-min walk), Lai Po Heen (3-min walk), and Trattoria (4-min walk).
  • Is airport shuttle service offered by Ascott Kuala Lumpur?
    Yes, an airport shuttle is available from 6:00 AM to 11:30 PM. The charge is MYR 275 per vehicle one-way.
  • What is there to do at Ascott Kuala Lumpur and nearby?
    Have fun with activities like cycling, hiking, and rock climbing, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics . Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include spa services.

Recent reviews

Fabulous 8.6 From 179 reviews

Exceptional 10.0
Grand rooms with so much space. Faulty bedside light was fixed the same day we reported it. 24hr assistance. So clean.
au3 night family trip
Very good 8.0
This property has great sized apartments and is well located and is quite a nice place to stay. We found all staff excellent. Less positive aspects are the property is showing it’s age and is a bit tired in places, especially the level 22 leisure facilities. The broadcasts from what I assume was a nearby religious site were quite intrusive at times even with all windows closed.
AfterDark, au3 night romance trip
Poor 2.0
Seen better days
Building is 20 years old so rooms are in good condition for their age as are the facilities. Reception is a nightmare with painfully slow process to check in and out
Michael, au2 night family trip
Poor 2.0
Reception is torturous
Rooms and facilities are old but still ok. Checking in and out is about as enjoyable as getting your teeth pulled. It just takes forever- allow minimum 15 minutes. If you have to wait in line it gets even worse. We travel a lot and this has been the worst we have ever had to endure.
Michael, au1 night family trip
Very good 8.0
I loved the location as it was close to the shopping malls and Petronas Towers. The toiletries provided was also very good quality from L’Occitane. Rooms and living areas were very spacious. In terms of standard of the rooms, there were visible signs of wear and tear (eg a section of the floorboards in our apartment was in a state of disrepair) but we were informed upfront of this issue, at check-in, so it was not an unexpected surprise
au4 night family trip
Very good 8.0
Comfortable, rooms were peaceful and quiet, lovely respectful staff.
au5 night business trip
Exceptional 10.0
it was great how I could check in early and good facilities
au6 night trip
Exceptional 10.0
Ascott KL
great location, spacious and clean
au7 night family trip
Exceptional 10.0
Location was great and the apartment was very spacious. Great idea with free iced water at the lobby for guests.
au10 night family trip
Exceptional 10.0
room lights are not bright enough, breakfast need to be improved
au4 night trip with friends

Ascott Kuala Lumpur