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Heritance Kandalama

5.0 star property
Luxury hotel in Kandalama with 4 restaurants and spa

Photo gallery for Heritance Kandalama

Outdoor pool, pool loungers
Terrace/patio
Deluxe Twin Room | Jetted tub
Premium bedding, minibar, in-room safe, desk
Fitness facility

Reviews

9.0 out of 10
Wonderful
Escape to Heritance Kandalama, a luxury haven by the serene lake. Enjoy a rejuvenating massage at Coco Spa, savor meals at one of four restaurants or unwind on the sun-kissed terrace. With an outdoor pool and in-room WiFi, this hotel is perfect for families looking for adventure and relaxation.

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
The current price is AU$285
includes taxes & fees
8 May - 9 May

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King

View from room

Superior King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Jaccuzi

Premium bedding, minibar, in-room safe, desk

Deluxe King with Jaccuzi

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic King

Premium bedding, minibar, in-room safe, desk

Panoramic King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

View from room

Luxury Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury King with Bathtub

View from room

Luxury King with Bathtub

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic King

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | View from room

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 58 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic Twin

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic Twin

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 155 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 85 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury King Room

Premium bedding, minibar, in-room safe, desk

Luxury King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic King Room

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Suite

Premium bedding, minibar, in-room safe, desk

Luxury Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, desk

Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic King Room

Premium bedding, minibar, in-room safe, desk

Panoramic King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

  • Sleeps 3
  • 1 King Bed

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About the area

Map
Kandalama Lake front, Kandalama, 21100

What's nearby

  • Dambulla Cave Temple - 15 min drive - 9.4 km
  • Rangiri Dambulla International Stadium - 18 min drive - 11.9 km
  • Sigiriya Museum - 27 min drive - 22.0 km
  • Ancient City of Sigiriya - 28 min drive - 22.7 km
  • Pidurangala Rock - 33 min drive - 26.0 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 73.8 miles/118.8 km
  • Airport pickup service

Restaurants

  • ‪Pizza Hut - ‬16 min drive
  • ‪Delight Restaurant - ‬17 min drive
  • ‪New Sigiri Restaurant - ‬25 min drive
  • ‪Hotel Amaya Lake Dambulla - ‬13 min drive
  • ‪curry leaf restaurant - ‬21 min drive

About this property

Heritance Kandalama

Heritance Kandalama is a great choice for a stay in Kandalama. You can visit the spa to be pampered with massages, facials or aromatherapy, and Kanchana Restaurant, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Ecotours
  • Pool table
  • Ping pong
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Hardwood flooring in room

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Kanchana Restaurant – This restaurant serves breakfast, lunch and dinner.
Kaludiya Restaurant – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Cafe Kachchan – Overlooking the pool, this café only serves light fare.
Kachchan Bar – On-site bar.
Kachchan Lounge – On-site lobby lounge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: USD 150
  • New Year's Eve (31 December) gala dinner per adult: USD 150

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 220 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 15.0 per day

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama

Frequently asked questions

Does Heritance Kandalama offer free cancellation for a full refund?

Yes, Heritance Kandalama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heritance Kandalama?

Yes, there's an outdoor pool.

Are pets allowed at Heritance Kandalama?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Heritance Kandalama?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Heritance Kandalama?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 220 per vehicle.

What are the check-in and check-out times at Heritance Kandalama?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Heritance Kandalama and nearby?

Have fun with nearby activities such as hiking and mountain biking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Heritance Kandalama also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Heritance Kandalama?

Yes, there are 4 on-site restaurants, featuring pool views.

Does Heritance Kandalama have any outdoor private spaces?

Yes, every room features a balcony.

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Heritance Kandalama Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Nature
View
Service staff
Location
Breakfast
Lake
Architecture
Restaurant
Food

What guests liked

  • Breakfast buffets offered a wide variety of Western and Sri Lankan cuisine with excellent service. (5 reviews)
  • The infinity pool offered a stunning view and a unique experience with monkeys freely wandering around. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Jungle hotel!

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.
Steven, 2-night trip

10/10 Exceptional

Amazing staff , food & hotel.
Ann, 1-night trip

10/10 Exceptional

The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.
Jegath, 1-night trip

10/10 Exceptional

Beautiful hotel with breath taking views! The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience. Overall it was a memorable and perfect stay for us. Highly recommend this gem for anyone looking for relaxation and luxury!
Apsara, 1-night trip

8/10 Very good

Hotel is excellent. Staff amazing. A couple of issues with the food were the only problems. We will stay here again.
Andrew, 3-night trip

10/10 Exceptional

This is wonderful architecture!!
1-night trip

10/10 Exceptional

Amazing location Food was phenomenal If i have to nitpick, the rooms could use a little upgrade with its fixtures Over all it was worth every penny.
Anton, 1-night trip

10/10 Exceptional

Love the place and location
fiham, 2-night trip

8/10 Very good

It is one of the hotels designed by Bawa.It stands as if it blends in with the natural surroundings.However, mosquitoes and other annoying insects are rarely seen. Every staff member at the hotel is warm and welcoming.The hotel is relatively close to several tourist attractions such as Sigiriya Rock and safari tours.
Noriyuki, 3-night trip

8/10 Very good

Location is absolutely gorgeous and easy to see elephants come across at night. But customer office is not responding or assist with any refund stuff, and have no action to solve another problem during stay.
Ching-Lun, 2-night trip

8/10 Very good

that was nice stay. the architecture is so stunning and staff is friendly.
Shuji, 2-night trip

10/10 Exceptional

Their hospitality is super high, every staff is always caring of you. Very clean, beautiful scenery, sounds of nature. It’s the perfect place for relaxing holidays.
Rie, 1-night trip

10/10 Exceptional

The serenity of this property is worth a few nights stay.
Frank Thanh, 2-night trip

10/10 Exceptional

Excellent location to have a relaxing quite time
Shihana, 3-night trip

10/10 Exceptional

Best hotel right in the middle of nature, breathtaking views and friendly staff
francisco, 1-night trip

10/10 Exceptional

This is a beautiful and well-designed hotel in a unique location next to the lake and jungle. The staff were attentive and thoughtful. The only downside was the dining options - the menus are international and expensive, and the remote location of the hotel makes it difficult to eat elsewhere. We would have preferred more local Sri Lankan options. However, the buffet breakfast was varied and impressive.
Melanie, 3-night trip

10/10 Exceptional

Excellent hotel! It’s worth for staying. All members of staff are always smiling and very kind to children. They make us happy. Food presentation also outstanding. Facilities are of course nice. We’ll back some time here.
KAZUYOSHI, 1-night trip

10/10 Exceptional

Love this place, and its people 😊

10/10 Exceptional

Location and architecture
Vanessa, 1-night trip

10/10 Exceptional

Staffs were smile and can speak English, so we can communicate easily.
AYAKA, 2-night trip

10/10 Exceptional

Wonderful location

Wonderful location for a hotel. Fabulous views. Very good room. Only concern was the number of large groups staying there who dominated the restaurant.
Susan, 3-night trip

10/10 Exceptional

Best base for cultural Sri Lanka

Amazing location and building which blends right into the beautiful nature surrounding it. Has all the facilities you need as well as extra activities. Food could be better as could the pool bar service. Had a wonderful stay
Joseph Alexis, 5-night trip

10/10 Exceptional

Spectacular location and one of the most unique architectural pieces from Geoffrey Bawa. Well worth a visit.
Dinusha, 2-night trip

10/10 Exceptional

Always love the place. Visited 20 years ago for my honeymoon. This time was my second trip to hotel. Absolutely loved it.
Withanage, 1-night trip

10/10 Exceptional

The Heritance is like no other hotel you would have stayed at before. They are so seemlessly integrated with the jungle around them that you'll be able to experience the surrounding nature whilst staying at the hotel. The staff are all so accommodating and you can book cool dsy trip excursions at reasonable prices. The buffet breakfast, lunch and dinner were unbelieveably good. The lady that makes fresh hoppers is thr best!
Elinna, 3-night trip