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1 room, 2 adults

The Rilano Hotel Hamburg

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Hein-Sass-Weg 40, Hamburg, HH, 21129, Germany

Upscale beachfront hotel with restaurant, near Jenischpark
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from December 1 2020 to March 31 2021 (dates subject to change).
  • NICE HOTEL. UNFORTUNATELY NO RIVER VIEW ROOM. OTHERWISE NICE HOTELMay 27, 2018
  • As this is an industrial area, there are no shops nearby, which was a small nuisance.…Apr. 21, 2018

The Rilano Hotel Hamburg

  • Standard Room, 1 Double Bed
  • Standard Room, 1 Single Bed
  • Superior Room
  • Executive Room
  • Suite

What’s around The Rilano Hotel Hamburg

Landmarks

  • In Finkenwerder
  • Theater im Hafen - 9 mi / 14.5 km
  • Volksparkstadion - 10.4 mi / 16.7 km
  • Fish Market - 10.7 mi / 17.1 km
  • Reeperbahn - 10.7 mi / 17.2 km
  • Barclaycard Arena - 11.4 mi / 18.3 km
  • Hagenbeck Zoo - 11.5 mi / 18.5 km
  • St. Michaelis Church - 11.7 mi / 18.8 km

Getting around

  • Hamburg Airport (HAM) - 34 min drive
  • Hamburg Harburg Station - 19 min drive
  • Holstenstraße Station - 19 min drive
  • Eidelstedt Station - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (EUR 11 per night)

  • Wheelchair-accessible parking on site

  • Free offsite parking nearby

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa services on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Marina on site
  • Health club
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 2006
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

River View - This bar specializes in German cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Marina on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby

The Rilano Hotel Hamburg’s small print

Also known as

  • Rilano Hotel Hamburg
  • The Rilano Hotel Hamburg Hamburg
  • The Rilano Hotel Hamburg Hotel Hamburg
  • Rilano Hamburg
  • Rilano
  • Worldhotel The Rilano Hamburg Hotel Hamburg
  • Rilano
  • Worldhotel The Rilano Hamburg Hotel Hamburg
  • The Rilano Hotel Hamburg Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 71 (subject to availability)

Self parking costs EUR 11 per night

Rollaway beds are available for EUR 30.0 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 17 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Rilano Hotel Hamburg

  • Does The Rilano Hotel Hamburg offer free cancellation for a full refund?
    Yes, The Rilano Hotel Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Rilano Hotel Hamburg currently open?
    This property is closed from December 1 2020 to March 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at The Rilano Hotel Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Rilano Hotel Hamburg?
    Yes. Self parking costs EUR 11 per night.
  • Are pets allowed at The Rilano Hotel Hamburg?
    Yes, dogs are welcome, with a limit of 2 per room. There's a charge of EUR 17 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Rilano Hotel Hamburg?
    You can check in from 2:00 PM - anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 71 (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near The Rilano Hotel Hamburg?
    Yes, there's an onsite restaurant that offers German cuisine. Nearby restaurants include Restaurant Engel (12-min walk), Dübelsbrücker Kajüt (14-min walk), and Zum Storchennest (2 mi).
  • Is there an onsite casino at The Rilano Hotel Hamburg?
    No, this hotel doesn't have a casino, but Casino Esplanade (23-min drive) is nearby.
  • What is there to do at The Rilano Hotel Hamburg and nearby?
    Have fun with activities like hiking, mountain biking, and sailing, and practice your swing at the nearby golf course. The Rilano Hotel Hamburg also has a health club.

Recent reviews

Very good 8.2 From 116 reviews

Poor 2.0
Terrible choice overall
Avoid this hotel if possible. Service is terrible, rooms are noisey with poor sound insulation between rooms. Cigarette smoke infiltrates non-smoking rooms. Breakfast is over-priced and unappetizing. It's hard to get to, out of the way and has almost no shops of other places near to purchase basics. During the Covid crisis - everything (spa, bike rental, outside bar, room service) was unavailable "due to Corona". Only plus - it's near to te Airbus factory. But not near to the spotting mound unless you have a car.
ie3 night trip
Good 6.0
Ok for an overnight work stay.
The hotel was ok but the pictures were very misleading on the outdoor area!
Brodie, gb1 night business trip
Exceptional 10.0
Everything in good order, really enjoyed the apartment.
gb1 night family trip
Fair 4.0
Plenty of empty rooms but want to charge extra 30 Euros for riverside room. In the middle of nowhere and hard to get to. Free Shuttle service at meaningless hours from 9pm to 11 pm Fri and Sat. So stingy and only allow one internet device at a time so I had to switch between phone and laptop. Expensive and subpar restaurant. Walking distance to nothing and no other decent restaurants around. 20 Euros for a Holiday Inn style breakfast buffet. Small and dusty rooms. Gym with no equipment. A few friendly staffs. One Euro in room drinks and beer. Free beer for passing up room cleaning but only one voucher per stay. Really? Then I just passed up one of my 2 days. Sorry I am no Greta Thunberg.
Tony, us3 night trip
Very good 8.0
Late check in was good and pleasent, room service after late check unsufficient
Micael, gb1 night business trip
Very good 8.0
Good place to stay if you are visiting Airbus. Pleasant outlook over the river. Good quality rooms and service.
AndyGB, gb1 night business trip
Very good 8.0
There are no places to eat or drink other than the hotel. You need to plan your trips into Hamburg accordingly so you don't miss the last ferry to the hotel. Otherwise it's an expensive cab ride. Good breakfast with lots of variety of things to eat. Good bar, but service was slow due to lack of staff.
us6 night trip
Good 6.0
Not a 4,5 Stars
More like a 3 stars than 4,5 stars hotel. Almost empty mini bar, no service in room, no information in the room about room service ...
Amir Hossein, us1 night family trip
Very good 8.0
Restaurant closed on Sunday, bar snack only from the menu.
gb1 night trip
Very good 8.0
Nice location and location Convenient proximity for business,
Dominic, ca3 night trip

The Rilano Hotel Hamburg