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Hotel El Castillo La Ciudadela Marbella

Photo gallery for Hotel El Castillo La Ciudadela Marbella

Exterior detail
Deluxe Room | Minibar, in-room safe, desk, soundproofing
Junior Suite | Minibar, in-room safe, desk, soundproofing
Junior Suite | Minibar, in-room safe, desk, soundproofing
Deluxe Room | Minibar, in-room safe, desk, soundproofing

Overview of Hotel El Castillo La Ciudadela Marbella

Hotel El Castillo La Ciudadela Marbella

4.0 star property
4-star hotel in Marbella City Centre with restaurant and bar/lounge

9.8/10 Exceptional

7 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
The price is AU$241
Price available on 4/12/2022
Map
Plaza de San Bernabe, Marbella, 29601

Room options

About this area

What's nearby

  • In Marbella City Centre
  • Puerto Banus Marina - 24 min drive
  • Cabopino Beach - 20 min drive

Getting around

  • Málaga (AGP) - 54 min drive
  • Fuengirola Boliches Station - 22 min drive
  • Fuengirola Station - 23 min drive
  • Fuengirola (FGR-Fuengirola Train Station) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • El Patio De Mariscal - 2 min walk
  • Casa Eladio - 2 min walk
  • El Balcon De La Virgen - 2 min walk
  • Casa del Corregidor - 3 min walk
  • Tempora - 3 min walk

About this property

Hotel El Castillo La Ciudadela Marbella

Hotel El Castillo La Ciudadela Marbella offers an airport shuttle (available 24 hours) for EUR 84 per vehicle one-way. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English, French, German, Italian, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hours off-site parking within 984 ft (EUR 25 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Italian
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Tablet computer
  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 84 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for EUR 60 per day

Parking

  • Parking is available nearby and costs EUR 25 per day (984 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Cribs and extra beds are available upon request and subject to availability.

Also known as

Castillo La Ciudadela Marbella
Hotel El Castillo La Ciudadela Marbella Hotel
Hotel El Castillo La Ciudadela Marbella Marbella
Hotel El Castillo La Ciudadela Marbella Hotel Marbella

Frequently asked questions

Does Hotel El Castillo La Ciudadela Marbella offer free cancellation for a full refund?
Yes, Hotel El Castillo La Ciudadela Marbella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel El Castillo La Ciudadela Marbella?
As of 2 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel El Castillo La Ciudadela Marbella on 4 Dec 2022 start from AU$241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel El Castillo La Ciudadela Marbella?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hotel El Castillo La Ciudadela Marbella?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel El Castillo La Ciudadela Marbella?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Hotel El Castillo La Ciudadela Marbella?
Yes, an airport shuttle is available. The charge is EUR 84 per vehicle one-way.
What are the check-in and check-out times at Hotel El Castillo La Ciudadela Marbella?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Hotel El Castillo La Ciudadela Marbella?
Yes, there's an on-site restaurant. Nearby restaurants include Altamirano (3-min walk), Buenos Aires Steak House (3-min walk) and Zozoï (3-min walk).
What's the area around Hotel El Castillo La Ciudadela Marbella like?
Hotel El Castillo La Ciudadela Marbella is a short 2-minute walk from Orange Square and 6 minutes' walk from Venus Beach.

Overall score and ratings

9.8

Exceptional

10.0/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

Beautiful property and exceptional service and attention to detail. Small and intimate but very stylish
salila, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This lovely boutique hotel is set in the old town of Marbella amongst the pretty streets, squares and many restaurants and shops. The staff are so helpful and welcoming.
Rosemary Catherine, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Having read the other 5 star reviews for this property I’m wondering if my expectations were too high? Aesthetically the hotel is fantastic, beautifully renovated with high attention to detail but on arrival we were very underwhelmed and felt quite unwelcome at check in. The receptionist was very abrupt and unfriendly. We had booked a junior suite for extra space and were very disappointed. It was very small and had no seating area, just a tiny coffee table with one chair. Certainly not a junior suite just a small hotel room. We are light sleepers and had booked the room as it was advertised as soundproofed however this was certainly not the case!! The rooms were situated round an open courtyard which led down to the reception, on one night we were kept awake all night by the constant pinging of incoming texts on the night receptionists mobile, on another night the receptionist was chatting loudly from 3am to 5 am to another person, eventually my husband had to go out and ask them to be quiet. Breakfast was served on a beautiful roof terrace, the food was fresh and delicious, but very little choice and we were served exactly the same food every morning. We were served fresh bread with no butter. On 3 mornings I asked for butter and was kept waiting 10 minutes. I had to remind the server on 2 occasions as she seemed to have forgotten. Although it wasn’t busy at all with only about 4 other tables occupied. All in all a beautiful hotel but poor customer service.
DIANNE, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Such a beautiful hotel in the heart of Marbella! Everything was perfect it is now one of my favourite places I’ve ever been to. My room had the most charming balcony facing an old church. The rooftop is stunning and the food there was incredible
Bahar, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

L’emplacement est top, hôtel rénové de façon impeccable, ayant respecté le style local avec des touches de modernité de très bon goût. Personnel très agréable et serviable. Juste à savoir qu’il est impossible d’arriver devant l’hôtel en voiture (piétons) parking à 5 minutes. Merci pour ce séjour à un prix défiant toute concurrence grâce à une offre expédia
ANNE-MARIE, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

hilde, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marit, 2-night business trip
Verified Hotels.com guest review