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Jade Mountain Resort, St. Lucia (all)

5 stars
1000 Anse Chastanet RoadSoufriere00000St. Lucia, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Outstanding4.8 / 5
Service
Fantastic service
Vibe
Awesome vibe
Room
Great room
Pool
Ordinary pool
35See all 35 Hotels.com reviews
From 815 reviewsTripAdvisor Traveller Rating

Jade Mountain Resort, St. Lucia (all)

Hotel Info: 1800 846 835

from A$1,734
  • Suite (Star)
  • Suite (Moon)
  • Suite (Sun)
  • Suite (Sky)

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is Noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • All-inclusive rates available

Also known as

  • Jade Mountain
  • Jade Mountain Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Hotel
  • Jade Mountain Resort St. Lucia/Soufriere
  • Jade Mountain St Lucia

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of USD 17 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one way)

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built 2006
  • Rooftop terrace
  • Library

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Separate sitting area
  • Patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Kai En Ciel Spa has massage/treatment rooms. Services include massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Jade Mountain Club - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

Jade Mountain Resort, St. Lucia (all)’s small print

Also known as

  • Jade Mountain
  • Jade Mountain Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Hotel
  • Jade Mountain Resort St. Lucia/Soufriere
  • Jade Mountain St Lucia

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of USD 17 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 35 reviews

Jade Mountain Resort, St. Lucia (all)
Outstanding5.0 / 5
A Piece of Heaven
An amazing way to celebrate a "big" birthday.......the hotel was beyond special!!!
2 night romance trip
Jade Mountain Resort, St. Lucia (all)
Outstanding5.0 / 5
an amazing place, but may not be for all
It was extremely peaceful to enjoy the sounds of nature instead of the background noise of a TV and air conditioner. I was slightly warmer than I would have liked to be at night but I got by thanks to the bed canopy fan. Be prepared that you will be roommates with a bird or 2 that will constantly be trolling your room for leftovers. Wifi was surprisingly decent in the room. The grounds and architecture are unique and impressive. The restaurant food was great and offered amazing views of the Pitons. You also have full access to Anse Chastenet resort, their beach and restaurants down below. Our bed was amazing. It was a pillow-top waterbed with a much needed ceiling fan mounted directly to the center of the bed canopy.The all-inclusive package is highly recommended and is a great value.The butler experience was a little uncomfortable for us but you can decline this service if it is not your thing.Vito was our butler and he was clearly a pro. The only negative comment I can make about the property is their horrible 1.5 mile road in complete disrepair that leads you to the resort. The road is so bad that you have to drive 1 mph to keep from being bounced around the car. I have heard stories from a few drivers that ownership chooses not to fix this road in order to discourage locals from using the public beach. I can only assume this is the case because to imagine that they don't have enough money to pave this properly is laughable.
1 night romance trip
Jade Mountain Resort, St. Lucia (all)
Outstanding5.0 / 5
Anniversary and Birthday
It was wonderful, the staff/Butlers were very friendly granted us all of our wishes. One night it was very hot, since no A/C they brought in fans, like I said, they did everything to please us. It was our anniversary they planed all types of surprises: ran a candle light bath,roses in the bed, and a nightly dessert snack. I could go on.,..
4 night romance trip
Jade Mountain Resort, St. Lucia (all)
Outstanding5.0 / 5
Jade mountain . Silver wedding anniversary
A magical hotel set in Paradise ! The accomodation and service is wonderful. That said, the road to the resort is diabolical and seems designed to keep guests from venturing out. We deliberately did not book a meal plan as we like our freedom and there are some wonderful restaurants outside the resort that one can sample . The restaurant ( Jade mountain Club ) could do with an elevator for those of us that have seen our fair share of steps already . Don't skimp on a room without an infinity pool - we overheard some honeymooners talk about their rooms that did not have a pool and while we can understand that nuptial budgets are tight, the extra $$ for rooms with a pool part of the nice in a lifetime experience that this hotel aims to provide. Also , let the hotel know if you are on honeymoon or celebrating a birthday or wedding anniversary. They will go out of their way to make the occasion special .
5 night romance trip
Jade Mountain Resort, St. Lucia (all)
Outstanding5.0 / 5
Romantic Couples Paradise!
Jade Mountain was absolute paradise. If you are looking for a private and romantic getaway, this is the place for you! The hotel must be seen in person to be truly appreciated. It is an architectural master piece, and the attention to fine detail is outstanding. The rooms are decadent, very private, comfortable and the view is outstanding. The rooms and linens are very clean, but since there is no 4th wall birds can get into your sanctuary and leave their mark. There is a good size safe in each room to store you passports, computers, etc. The Jade Mountain wait staff is friendly, helpful, very respectful of privacy and always a quick phone call away. The Jade Lounge restaurant has a great menu, wonderful service and presentation, and a wonderful view of the Pitons and Soufriere. The wait staff is young and energetic and offer just the right level of interaction to enhance your meal experience but not make you feel like you spent the whole time talking with the staff. The all inclusive package is a no brainer for $100 per person each day. There is no daily limit on food or alcohol. We would have easily spent $500-$600 a day on food and beverages at resort prices. Be warned-the road to the hotel is bumpy and windy. Sit up front if you get motion sickness. The hotel is definitely worth the drive! Summary: Amazing hotel for a decadent romantic getaway. Everything at Jade Mountain is first class. We would go back again in a heart beat!
5 night romance trip

See all reviews

Jade Mountain Resort, St. Lucia (all)

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