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All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults

Tortuga Bay Hotel

5-star5 stars
Higuey, Punta Cana, La Altagracia, 23000, Dominican Republic

5-star beachfront hotel with golf course, near Punta Cana Beach
  • Free buffet breakfast, free WiFi, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

The property is closed in September.
  • Very clean hotel/resort. Excellent customer service. Jan. 16, 2021
  • Attention to detail was exceptional! It is a perfect size with unbelievable beach access,…Dec. 3, 2019

Tortuga Bay Hotel

from A$601
  • Beach Front Junior Suite
  • Ocean View Junior Suite
  • Beach Front Two Bedrooms Suite
  • Ocean View Two Bedrooms Suite

What’s around Tortuga Bay Hotel

Landmarks

  • On a private beach
  • Punta Cana Beach - 1 min walk
  • La Cana Golf Course - 1 min walk
  • Indigenous Eyes Ecological Park - 35 min walk
  • Juanillo Beach - 5.5 mi / 8.8 km
  • Corales Golf Course - 3.9 mi / 6.2 km
  • Los Establos Cap Cana - 6.4 mi / 10.3 km
  • Punta Espada Golf Course - 7.8 mi / 12.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 7 min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

  • Up to 50 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Bicycle rentals on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Horse riding/rental on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2005
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Six Senses Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Recreation

On Site

  • Golf course on site
  • Health club
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Horse riding/rental on site
  • Kayaking on site
  • Yoga classes/instruction on site

Nearby

  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby

Tortuga Bay Hotel’s small print

Also known as

  • Tortuga Bay Hotel Punta Cana
  • Tortuga Bay Hotel Hotel Punta Cana
  • Tortuga Bay Hotel
  • Tortuga Bay Punta Cana
  • Tortuga Bay
  • Tortuga Bay Hotel Punta Cana
  • Tortuga Bay Punta Cana
  • Tortuga Hotel
  • Tortuga Bay Hotel Hotel
  • Tortuga Bay Hotel Punta Cana

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 50 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tortuga Bay Hotel

  • Does Tortuga Bay Hotel offer free cancellation for a full refund?
    Yes, Tortuga Bay Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Tortuga Bay Hotel currently open?
    The property is closed in September.
  • What are the cleanliness and hygiene measures currently in place at Tortuga Bay Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Tortuga Bay Hotel?
    Yes, there's free self and valet parking.
  • Is there a pool at Tortuga Bay Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Tortuga Bay Hotel?
    Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per night.
  • What are the check-in and check-out times at Tortuga Bay Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Tortuga Bay Hotel?
    Yes, there are 3 onsite restaurants. Nearby restaurants include El Portico (2.5 mi), Arroceria Valenciana (2.6 mi), and La Yola (2.7 mi).
  • Is airport shuttle service offered by Tortuga Bay Hotel?
    Yes, a free airport shuttle is available.
  • What is there to do at Tortuga Bay Hotel and nearby?
    Have fun with onsite activities like horseback riding and kayaking, and practice your swing on the golf course. Additional recreation onsite includes ecotours and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Tortuga Bay Hotel also has 2 bars, a private beach, and an outdoor pool, as well as a sauna, a steam room, and a garden.

Recent reviews

Exceptional 10.0 From 33 reviews

Exceptional 10.0
Gorgeous property with spacious and beautiful villas. Will definitely return.
us5 night family trip
Exceptional 10.0
It was a unique experience. The Beach front provide view for amazing sunrise and sunset. The service was excellent, our Villa Manager (Luis) was very creative and prepared few surprises for me and my wife for our wedding anniversary. I would like to special thanks to Melissa Espinal (Reservations) for the service provided and we received everything we asked and more. The welcome process was very nice and warm, thanks Luis (Reception). The dinner was at Bamboo restaurant the food was amazing and the service the best. Thanks Carlos (waitress) The beach was Ok because the seagrass at the beach in front of the villages but you can find a better spot 100 meters to your left. We also visited la Reserva Ojos Indígenas which is an amazing natural park with beautiful lagoons and it was free because we were staying at Tortuga Bay. This is a must in Punta Cana. We spend only 1 night but it was amazing. Note: we traveled with a baby and the hotel.l provided a baby crib.
Domingo, us1 night family trip
Exceptional 10.0
I loved everything about Tortuga Bay Resort. It’s gorgeous, the staff was super friendly and helpful. Their motive was: We work you are on vacation! Very helpful when you’re on vacation with the children. They gave us a beautiful crib for our baby boy, and made him a birthday cake! We will be back for sure. We appreciate every minute we have spent it over there. Must see this place, highly recommended!!!
us7 night family trip
Exceptional 10.0
Everything about Tortuga Bay was excellent. This was our second visit to the resort and I don't know where to start: Villas, amenities, food/restaurants, the beach, the natural reserve, and the nearby restaurant Bachata Rosa were all top notch. Last but not least Villa Managers and the staff made our visit truly memorable. They arranged everything to our liking and did not miss any single detail. We are blown away..
Ihsan, us4 night family trip
Exceptional 10.0
THIS IS THE BEST HOTEL IN THE ENTIRE CARIBBEAN! Each staff member is committed in making sure you enjoy your stay and they treat you like family. they exceeded all my expectations and I can't wait to be back to such an amazing hotel.
us4 night family trip
Exceptional 10.0
Is a perfect place to rest and relax. Everything is thinking to give you comfort and peaceful. The staff is friendly and you have your personal assistant all the time at a Movil. Your own gulf car to translate inside the complex. Wonderful naturals manantial waters to swimming and explore. Perfect food, all restaurant are 5 starts.
us1 night family trip
Exceptional 10.0
Everything was perfect the staff the property. Golf carts, beach bikes, specially the rooms.
Mitchel, us5 night family trip
Exceptional 10.0
Amazing service. Staff great. The accommodations were outstanding. The VIP treatment from the moment we landed was top notch.
us4 night family trip
Exceptional 10.0
Amazing service, beautiful villas facing the beach.
us7 night trip
Exceptional 10.0
RESTFUL VACATION
WE JUST GOT BACK LAST NIGHT, AND I CANT WAIT TO GO BACK. EVERYTHYING FROM THE AIRPORT PICKUP TO THE RETURN TO AIRPORT WAS FIRST CLASS ALL THE WAY. THE STAFF WERE VERY FRIENDLY AND ALWAYS SO HELFUL. OUR VILLA WAS EVEN MORE BEAUTIFUL THAN THE PICTURES ON LINE. THE VIEW FROM OUR BALCONY WAS JUST GORGEOUS! THE ONLY DOWNSIDE WAS THE SEAWEED, BUT EVEN THAT DID NOT AFFECT OUR ENJOYMENT OF THE BEACH. THE STAFF WAS CONSTANTLEY RAKING AND CLEARING, BRINGING US WATER AND TOWELS. SPA WAS GREAT, WE HAD A FEW TREATMENTS AND FOUND THEM TO BE VERY GOOD. THE POOL AND BEACH AREA WERE RIGHT OUTSIDE THE SPA, WERE VERY NICE. OVERALL IF YOU ARE LOOKING FOR A RESTFUL VACATION THIS IS THE PLACE FOR YOU
david, us3 night romance trip

Tortuga Bay Hotel