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Impiana KLCC Hotel, Kuala Lumpur

4.5 stars
13 Jalan PinangKuala Lumpur50450Malaysia, (02) 8228 1927
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Excellent4.2 / 5
Location
Great location
Breakfast
Tasty breakfast
WiFi
Good internet service
Service
Fantastic service
1053See all 1,053 Hotels.com reviews
From 2,563 reviewsTripAdvisor Traveller Rating

Impiana KLCC Hotel, Kuala Lumpur

Hotel Info: (02) 8228 1927

from A$122
  • Club Deluxe
  • Club Premier Room
  • Deluxe Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 519 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Also known as

  • Hotel Impiana
  • Hotel KLCC
  • Impiana
  • Impiana Hotel
  • Impiana KLCC
  • Impiana KLCC Hotel
  • Impiana KLCC Hotel Kuala Lumpur
  • Impiana KLCC Kuala Lumpur
  • KLCC Hotel

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MYR 105.00 per night

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms 3
  • Conference space size (meters) - 90
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Fireplace
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Swasana Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Tonka Bean Cafe - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Lobby Lounge - This café serves breakfast, lunch, and dinner. Open 24 hours.

Impiana KLCC Hotel, Kuala Lumpur’s small print

Also known as

  • Hotel Impiana
  • Hotel KLCC
  • Impiana
  • Impiana Hotel
  • Impiana KLCC
  • Impiana KLCC Hotel
  • Impiana KLCC Hotel Kuala Lumpur
  • Impiana KLCC Kuala Lumpur
  • KLCC Hotel

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MYR 105.00 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 1053 reviews

Impiana KLCC Hotel, Kuala Lumpur
Outstanding5.0 / 5
Superb!
Best hotel I've stayed in! Excellent value for money. Opt for the club lounge access, you won't regret it!
3 night romance trip
Impiana KLCC Hotel, Kuala Lumpur
Excellent4.0 / 5
Great location
Have stayed here many times for the location, price and staff, but the staff have changed and are under pressure with staff numbers being reduced, I didn't feel as comfortable there this time as I have in the past. The location is excellent for shopping. The pool area is small and can get a bit noisy on the weekends so I usually try and stay mid-week where it is a bit quieter. Overall for the price it is a very comfortable hotel and the club floor is well worth the extra.
5 night trip
Impiana KLCC Hotel, Kuala Lumpur
Outstanding5.0 / 5
KL experience.
Excellent trip, the hotel is very good quality, perfect for our stay
3 night trip with friends
Impiana KLCC Hotel, Kuala Lumpur
Fair2.0 / 5
Worst service and not clean - overrated!
We were on our honeymoon and Impiana was the first hotel in Malaysia we checked into after 2 weeks in Bali of excellent hotels and service. Boy, were we disappointed. The photos of the hotel were taken when it was built so are very misleading especially of the View from the pool which now has a building that has gone up that has obstructed one of the twin towers. On checking into our room we found large brown hand print smears on the wall above the bed and black hairs in the bed as well as ratty old towels and dressing gowns, 4 stars, I don't think so! We asked to be changed to a better room and was told we would have to pay for that privelege, so another couple of hundred dollars is what that cost! No free upgrades on your honeymoon at Impiana unlike the whole of Bali who all went out of their way to make it special!! Our new room although more modern was not much cleaner, under the bed and skirting boards filthy and mould in the bathroom! When we checked in a deposit was taken from my credit card, another couple of hundred dollars and I was told when I checked out this would be refunded automatically, it wasnt! A week of emails to get this back and no response to any of my emails at all even in response to my complaint about the hotel. I am a pretty reasonable person but this place had no idea of customer service!
3 night romance trip
Impiana KLCC Hotel, Kuala Lumpur
Outstanding5.0 / 5
Convenient & location is awesome
Have stayed in many hotels in KL, but stayed at Impiana the last three times now & wouldn't stay anywhere else.
2 night trip with friends

See all reviews

Impiana KLCC Hotel, Kuala Lumpur

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