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Impiana KLCC Hotel, Kuala Lumpur

4.5 stars4.5 stars
13 Jalan PinangKuala Lumpur50450Malaysia, (02) 8228 1927
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
1036See all 1,036 Hotels.com reviews
From 2,809 reviewsTripAdvisor Traveller Rating

Impiana KLCC Hotel, Kuala Lumpur

Hotel Info: (02) 8228 1927

from A$99
  • Club Deluxe
  • Executive Suite
  • Club Premier Room
  • Deluxe Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 519 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Also known as

  • Hotel Impiana
  • Hotel KLCC
  • Impiana
  • Impiana Hotel
  • Impiana KLCC
  • Impiana KLCC Hotel
  • Impiana KLCC Hotel Kuala Lumpur
  • Impiana KLCC Kuala Lumpur
  • KLCC Hotel

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of MYR 45 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms 3
  • Conference space size (meters) - 90
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Fireplace
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Swasana Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Tonka Bean Cafe - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Lobby Lounge - This café serves breakfast, lunch, and dinner. Open 24 hours.

Impiana KLCC Hotel, Kuala Lumpur’s small print

Also known as

  • Hotel Impiana
  • Hotel KLCC
  • Impiana
  • Impiana Hotel
  • Impiana KLCC
  • Impiana KLCC Hotel
  • Impiana KLCC Hotel Kuala Lumpur
  • Impiana KLCC Kuala Lumpur
  • KLCC Hotel

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of MYR 45 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 1036 reviews

Impiana KLCC Hotel, Kuala Lumpur
Excellent4.0 / 5
Front of staff need improvement
We unfortunately didn't have a good checkin experience. 1st they gave us a twin room when we asked for a King and a twin (we had booked 2 rooms). Then we thought we had got a King/twin on the same floor (I had specifically asked for connecting rooms), which apparently we should have been pleased they were on the same floor! At no time did the lady smile at us, she wasn't rude, just indifferent. At the same time a group of English tourists were being checked in at the same time. They received a cool drink and then a cool towel. We received nothing (except a bad arttitude!). When we got up to our room we in fact had received 2 twin rooms. We were upgraded and received connecting rooms, but only after I complained. They did also apologise for the lack of service at check in. (Although not from the check in person). I would stay at this hotel again because it is in a great spot, is a great hotel with good pool and great brekky and apart from one or two people the staff were good.
1 night family trip
Impiana KLCC Hotel, Kuala Lumpur
Excellent4.0 / 5
LOVE
Absolutely wonderful hotel. Got a room upgrade. Beautiful view of the twin towers. Swasana Spa is THE best in Southeast Asia and one of the best in the world (and I've been to many spas).
2 night romance trip
Impiana KLCC Hotel, Kuala Lumpur
Good3.0 / 5
Just OK!
This was the last stop for our honeymoon...we chose this hotel for breakfast and nye fireworks...none of that was ticked! Breakfast wasn't great although the variety was good, but everything was served pretty cold and I didn't like to have cold eggs and sausage!! And also we thought we are gonna see fireworks from our hotel as it's pretty close to KLCC but there was a building in between which blocked our view!! So yeah ... the lounge was nice though and staff were friendly and helpful. So overal OK but not perfect.
2 night romance trip
Impiana KLCC Hotel, Kuala Lumpur
Outstanding5.0 / 5
Superb!
Best hotel I've stayed in! Excellent value for money. Opt for the club lounge access, you won't regret it!
3 night romance trip
Impiana KLCC Hotel, Kuala Lumpur
Excellent4.0 / 5
Great location
Have stayed here many times for the location, price and staff, but the staff have changed and are under pressure with staff numbers being reduced, I didn't feel as comfortable there this time as I have in the past. The location is excellent for shopping. The pool area is small and can get a bit noisy on the weekends so I usually try and stay mid-week where it is a bit quieter. Overall for the price it is a very comfortable hotel and the club floor is well worth the extra.
5 night trip

See all reviews

Impiana KLCC Hotel, Kuala Lumpur

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