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Hard Rock Hotel Marbella - Adults Only Recommended

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Overview of Hard Rock Hotel Marbella - Adults Only Recommended

Hard Rock Hotel Marbella - Adults Only Recommended

4.0 star property
Adults-only hotel in Puerto Banus with 3 restaurants and 2 outdoor pools

7.8/10 Good

37 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Spa
Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Multilingual staff
  • Concierge services
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

About this area

What's nearby

  • In Puerto Banus
  • Puerto Banus Marina - 12 min drive
  • Cabopino Beach - 19 min drive

Getting around

  • Malaga Airport (AGP) - 57 min drive

Restaurants

  • Paparotti - 3 min walk
  • Pizzeria Picasso - 4 min walk
  • Marrush - 4 min walk
  • Los Bandidos - 4 min walk
  • Astral Cocktail Bar - 4 min walk

About this property

Hard Rock Hotel Marbella - Adults Only Recommended

Enjoy your visit to Marbella with a stay at Hard Rock Hotel Marbella - Adults Only Recommended. Guests can be pampered with massages at the spa, and Sessions, one of 3 restaurants, serves breakfast. Other highlights at this upscale hotel include 2 outdoor pools, a fitness center, and a terrace.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Clean and Safe (Palladium)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 385 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 22 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1970
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving features in guestrooms
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rock Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Sessions - This buffet restaurant serves breakfast only.
NU Downtown - This theme restaurant serves dinner only. Open daily.
Sun Society - Onsite restaurant. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 125 per night

Renovations and closures

This property is closed from October 20 2022 to February 28 2023 (dates subject to change).
The following facilities or services will be unavailable from August 25 2022 to November 30 2022 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services

Pets

  • Pet deposit: EUR 100 per stay
  • Pets are allowed for an extra charge of EUR 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Clean and Safe (Palladium).

Policies

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hard Rock Hotel Marbella
Hard Rock Marbella Recommended
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella - Adults Only Recommended Hotel
Hard Rock Hotel Marbella - Adults Only Recommended Marbella

Frequently asked questions

Is Hard Rock Hotel Marbella - Adults Only Recommended currently open?
This property is closed from October 20 2022 to February 28 2023 (dates subject to change). The following facilities or services will be unavailable from August 25 2022 to November 30 2022 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
Does Hard Rock Hotel Marbella - Adults Only Recommended offer free cancellation for a full refund?
Yes, Hard Rock Hotel Marbella - Adults Only Recommended does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Marbella - Adults Only Recommended?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hard Rock Hotel Marbella - Adults Only Recommended?
Yes, there are 2 outdoor pools.
Are pets allowed at Hard Rock Hotel Marbella - Adults Only Recommended?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 40 per pet, per night, and there's also a deposit of EUR 100 per stay.
What are the check-in and check-out times at Hard Rock Hotel Marbella - Adults Only Recommended?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hard Rock Hotel Marbella - Adults Only Recommended and nearby?
Hard Rock Hotel Marbella - Adults Only Recommended has 2 poolside bars and 2 bars, as well as a spa and a fitness center.
Are there restaurants at or near Hard Rock Hotel Marbella - Adults Only Recommended?
Yes, there are 3 onsite restaurants. Nearby restaurants include Paparotti (3-min walk), Pizzeria Picasso (4-min walk), and Marrush (4-min walk).
What's the area around Hard Rock Hotel Marbella - Adults Only Recommended like?
Hard Rock Hotel Marbella - Adults Only Recommended is a short 1-minute walk from El Corte Ingles Shopping Center and 4 minutes' walk from Puerto Banus Marina.

Overall score and ratings

7.8

Good

8.7/10

Cleanliness

8.0/10

Staff & service

7.1/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

fantastic
fantastic holel staff and food was perfect if i had 1 thing to say the internet invthe rooms was not that great
gary, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mario, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martyn, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

owen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Hamad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff amazing. Food amazing. Great vibe Will definitely be back
Fiona, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Cyril A Arar, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Cyril A Arar, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Almost great, but not quite.
Pros - the hotel is new, very clean and the staff are fantastic. All the food I tried was excellent. The two pools are great. Cons - the tv signal is poor, wifi is basically nonexistent and you can hear absolutely everything in the rooms around you. You also have to put up with some pretty chaotic guests who are there purely to party - I witnessed one guest pass out and have to be carried out by staff - so not entirely relaxing! Also worth noting that on pool party days, the Eden bar charges higher prices than the Sun Society (infinity pool) bar - €100 extra for a bottle of champagne! Cleary Hard Rock need to claw back the money having not completed the hotel on time … Overall it’s a beautiful location and could be amazing, but let down by basic issues and guests in Marbella are clearly only there to party. If you want to relax/sleep, I wouldn’t stay here. The music goes on at 10am and stays on until 1am the following day. Somewhere to stay for a few nights but a week was too long for me.
Catherine, 7-night trip
Verified Hotels.com guest review