Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Catalonia Privileged Maroma - All Inclusive

4-star4 stars
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710, Mexico

All-inclusive beachfront property with spa, near Maroma Beach
  • Free WiFi and free parking
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Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Grounds and beach are beautiful, we received an upgrade to a honeymoon suite which was…Feb. 22, 2019
  • Stayed as “privileged” with rather minor benefits - I think standard is equally good.…Dec. 8, 2018

Catalonia Privileged Maroma - All Inclusive

from A$242
  • Privileged Superior
  • Privileged Romance

What’s around Catalonia Privileged Maroma - All Inclusive

Landmarks

  • On the beach
  • Maroma Beach - 1 min walk
  • Tres Rios Ecopark - 5 mi / 8.1 km
  • El Camaleon Mayakoba Golf Course - 6.6 mi / 10.6 km
  • Grand Coral Golf Riviera Maya - 8.3 mi / 13.3 km
  • El Manglar Golf Course - 3.5 mi / 5.6 km
  • Sanctuary of Hope and Time Capsule - 9.2 mi / 14.9 km
  • Quinta Avenida - 9.5 mi / 15.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

At a glance

Key facts

Size

  • 404 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 6 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Nightclub
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 6
  • Year Built – 2000
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Airport transfers

Spa

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.

Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Catalonia Privileged Maroma - All Inclusive’s small print

Also known as

  • Catalonia Privileged Maroma All Inclusive All-inclusive property
  • Catalonia Privileged Maroma All Inclusive Playa del Carmen
  • Catalonia Privileged oma Incl
  • Catalonia Privileged Maroma - All Inclusive Playa del Carmen
  • Catalonia Privileged All Inclusive
  • Catalonia Privileged Maroma
  • Catalonia Privileged
  • Catalonia Privileged Maroma All Inclusive Playa del Carmen
  • Catalonia Privileged oma Incl
  • Privileged Maroma
  • Catalonia Playa Maroma Del Carmen
  • Catalonia Playa Maroma Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Catalonia Privileged Maroma - All Inclusive

  • Does Catalonia Privileged Maroma - All Inclusive offer free cancellation for a full refund?
    Yes, Catalonia Privileged Maroma - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Catalonia Privileged Maroma - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Catalonia Privileged Maroma - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Catalonia Privileged Maroma - All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Catalonia Privileged Maroma - All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Catalonia Privileged Maroma - All Inclusive?
    You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Catalonia Privileged Maroma - All Inclusive?
    Yes, there are 6 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Terrace Tapas Lounge & Bar (11-min walk), Cirque Du Soleil Joya (3.6 mi), and Blue Fish (3.8 mi).

Recent reviews

Very good 8.4 From 790 reviews

Exceptional 10.0
Stayed 2 days just a weekend, service was good the staff was very friendly and helpful, a lot of activities were closed down due to a storm but that’s just weather not on the hotel, for the price a great bargain
Sergio, us2 night trip
Poor 2.0
The check in took hours few personal at the front desk, The food and drinks was terrible, so so bad The quality of the food and juices were very poor They upgraded my room for another more expensive (privileged) And the hotel was almost empty... that’s not fear at all! I’m not recommend this hotel at all Horrible !
Gabriela, us2 night trip with friends
Very good 8.0
The property is located on one of the most beautiful beaches in Quintana Roo! Absolutely breathtaking! During COVID-19 people need to know that not all entertainment and restaurants are available daily. We were not aware of this until we arrived and tried to take advantage of some of the entertainment and amenities. The hotel takes every precaution to keep you safe, which is of great relief. Also, it is an older property and the rooms/buildings are in need of some updates but overall they are good. The staff is very friendly with the exception of one young man at the front desk. Everyone else goes above and beyond to make your stay is as wonderful as possible. I would return simply because of them and the beautiful beach! We enjoyed our stay and relaxed completely! And if you need a massage, they have THE BEST masseuse who take every precaution possible. The dive team is also great! My husband completely enjoyed his experience at this location. He's had many dive experiences and categorized this one as one of the best if not the best.
JNV, us4 night romance trip
Exceptional 10.0
Highly recommended
Very clean, beautiful room, awesome beach, friendly staff.
David, us7 night trip
Very good 8.0
Bloved exelente Jorge del bar picina exelente👌 Relaciones públicas Enrique excelente servicio
Perlahernandez, us6 night family trip
Exceptional 10.0
It was definitely a five star experience. The beach was great and cleaned every day, the food was served only in restaurants and was very good. I wish there were more vegetables and fruits offered, but in general, I was satisfied. This hotel is very clean and performs disinfections and temperature check every day as well as takes other precautions, so guests could feel safe. There are a lot of friendly wildlife on the premises such as coatis, crabs, tapirs, and iguanas. Kids love to feed them. The only one thing cancelled was kids club. The rest of the normal activities are up and running. Now it is a great time to social distance there, because there are few guest and a lot of space for everybody. It is a way safer place to be than Upstate NY where everybody goes now, and all sights and beaches are terribly overcrowded.
Vas, us9 night family trip
Exceptional 10.0
Very nice place and service excellent food they went beyond and above to keep the place save.
Amauris, us7 night family trip
Exceptional 10.0
The hotel is beautiful! Staff is very kind, accommodating, and helpful. We upgraded to the Deluxe Suite with the swim up pool. The room was very large and comfortable. The pool was quite small, and the soaking tub water didn’t get quite as hot as I would have liked. While the hotel wasn’t booked to capacity, there were a lot of day pass guests which crowded the outside pool quite a bit to the point where the water was HOT. Although everything was great, I personally would probably not stay at this location again because it was not Adults Only. I would prefer to not have children around, but if you have kids it is a wonderful place!
Lindsay, us4 night trip with friends
Exceptional 10.0
The services and personal have been amazing, so cordial and friendly. The place is the best, room, pool, all the services are great. Everything very clean and the rules for to be safe and healthy about Covid very impressive. We give them five stars.
Lucy, us4 night romance trip
Exceptional 10.0
Very beautiful quiet place loved it cant wait to go again!
jaziel_r, us4 night family trip

Catalonia Privileged Maroma - All Inclusive