Eiffel Villa Garibaldi

We loved our stay. Friendly and helpful staff. Full breakfast. Lovely hotel.

Good location and staff very helpful

We were burgled there. There are no security cameras on the building. The night guard was useless and didn't call the Police. He lied to us saying they wouldn't come. He delayed us. The service afterwards was terrible and the attitude unacceptable. Strangely enough, the outside security lights went off the night we were burgled. The"Directeur" has not given me the money back for the pre-paid room we were going to stay at for one more night. He is apparently "unavailable" when I call and the staff are quick to put the phone down! We are trying to claim through their own insurance for the loss of our stolen goods according to French Law. There were no empathy from the staff who didn't feel concerned by the event which made us feel traumatized. We were the victims but they made us feel like the guilty party, the annoying people, even accusing me in an email of harassing staff when I email two questions regarding the claiming process. Don't expect good service like in the UK, they don't care once they've got your money! The rooms are unbearably HOT and there is no Air Conditioning. We were on the first floor and didn't sleep much as it is very noisy in the street. The breakfasts are meager and extortionate at 13 euro per person. All in all, it is a relatively cheap room, in the center of Paris but don't expect good service if something goes wrong. If you are going to stay there, close the window even when you are in it and take a really good insurance against theft!

Too many negatives to even count. The day time receptionist was ridiculously rude, unhelpful and even insulted us multiple times. For example: “I don’t care, you mean nothing to me” and then she insulted our mums who were not even travelling with us. No words can describe her complete lack of professionalism or inability to do her job. After squeezing ourselves and our luggage into the tiny lift, we opened the door to a tiny shoebox of a room. Paris was experiencing a heatwave and there was not even a fan to provide any relief in what was now an immediate sweat box. The cherry on top of this horrible accommodation was then the 24 hr construction that was right outside our only window. DEFINITELY NOT WORTH THE PRICE WE PAID (or any price). Find a different hotel to stay at!!

No problem. IF there was a bottle of FREE water in the room, I would be much more happy.