Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

The Sebel Residences Melbourne Docklands

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • DVD player
  • Microwave
  • Dry cleaning/laundry service
18 Aquitania Way, Melbourne, VIC, 3008, Australia

Waterfront apartment with kitchen, near Melbourne Star Observation Wheel
  • Free WiFi
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • DVD player
    • Microwave
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Shops and public transport conveniently located. But the apartment was not sound proofed…Mar. 13, 2020
  • Lovely rooms. Very nice and spacious. Great view. Highly recommended.Mar. 9, 2020

The Sebel Residences Melbourne Docklands

from A$123
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms (1 Bathroom)
  • Apartment, 1 Bedroom, Balcony, View (Water View)
  • Apartment, 2 Bedrooms, Balcony, View (Water View)
  • Apartment, 3 Bedrooms, Balcony, View (Water View)
  • Studio, 1 King Bed, Balcony (Apartment)

What’s around The Sebel Residences Melbourne Docklands

Landmarks

  • In Melbourne Central Business District
  • Marvel Stadium - 10 min walk
  • Queen Victoria Market - 25 min walk
  • Melbourne Central - 28 min walk
  • SEA LIFE Melbourne - 28 min walk
  • Crown Casino and Entertainment Complex - 30 min walk
  • Melbourne Star Observation Wheel - 6 min walk
  • Melbourne Museum - 43 min walk

Getting around

  • Tullamarine Airport (MEL) - 18 min drive
  • Melbourne, VIC (MEB-Essendon) - 14 min drive
  • Avalon Airport (AVV) - 46 min drive
  • Southern Cross Station - 20 min walk
  • Showgrounds Station - 6 min drive
  • Spotswood Station - 8 min drive
  • North Melbourne Station - 15 min walk
  • Flagstaff Station - 20 min walk
  • Melbourne Central Station - 26 min walk

At a glance

Key facts

Size

  • 103 apartments

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 10 AM
The front desk is open daily from 8:00 AM - 6:00 PM. The check-in location differs from the property location. To check in, go to 18 Aquitania Way, New Quay in Docklands To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, French, Vietnamese.

At the aparthotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • 24-hour business centre
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 8
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English
  • French
  • Vietnamese

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
More
  • Weekly housekeeping provided

Special features

Dining

Carpi Café & Lounge - This café specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Sebel Residences Melbourne Docklands’s small print

Also known as

  • Grand Mercure Apartments Docklands Apartment
  • Sebel Residences
  • Docklands Apartments Grand Mercure
  • Grand Mercure Apartments Docklands
  • The Sebel Residences Melbourne Docklands Docklands
  • The Sebel Residences Melbourne Docklands Aparthotel
  • The Sebel Residences Melbourne Docklands Aparthotel Docklands
  • Grand Mercure Apartments Apartment
  • Grand Mercure Apartments Docklands
  • Grand Mercure Apartments
  • Sebel Residences Melbourne Docklands Apartment
  • Sebel Residences Apartment
  • Sebel Residences Melbourne Docklands
  • Sebel Residences
  • Sebel Resinces Melbourne Dock

Policies

  • Pool access available from 6 AM to 10 PM.
  • Parking height restrictions apply.

    Long-term renters welcome.

    Guests can rest easy knowing there's a smoke detector and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: AUD 500.00 per stay

    Optional extras

    Credit card charges are subject to an extra charge of 1.5 percent

    Late check-out can be arranged for an extra charge of AUD 30 (subject to availability)

    Self parking costs AUD 30 per night with in/out privileges

    Weekly housekeeping is provided; fees apply for additional cleaning

    Rollaway beds are available for AUD 55.0 per night

    Breakfast costs between AUD 10 and AUD 30 for adults, and AUD 8 and AUD 15 for children (approximately)

    Cribs/Infant beds are available for AUD 15.0 per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Sebel Residences Melbourne Docklands

    • Does The Sebel Residences Melbourne Docklands offer free cancellation for a full refund?
      Yes, The Sebel Residences Melbourne Docklands does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is The Sebel Residences Melbourne Docklands currently open?
      This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
    • What are the cleanliness and hygiene measures currently in place at The Sebel Residences Melbourne Docklands?
      This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Sebel Residences Melbourne Docklands?
      Yes. Self parking costs AUD 30 per night.
    • Is there a pool at The Sebel Residences Melbourne Docklands?
      Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10 PM.
    • Are pets allowed at The Sebel Residences Melbourne Docklands?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at The Sebel Residences Melbourne Docklands?
      You can check in from 2:00 PM to anytime. Check-out time is 10 AM. Late check-out is available for a charge of AUD 30 (subject to availability). Contactless check-out is available.
    • Are there restaurants at or near The Sebel Residences Melbourne Docklands?
      Yes, Carpi Café & Lounge offers local cuisine. Nearby restaurants include New Quay Buffet (3-min walk), Almina (5-min walk), and The Coffee Club (6-min walk).
    • Is there an onsite casino at The Sebel Residences Melbourne Docklands?
      No, this aparthotel doesn't have a casino, but Crown Casino and Entertainment Complex (7-min drive) is nearby.
    • What is there to do near The Sebel Residences Melbourne Docklands?
      Recommended spots to visit include Melbourne Star Observation Wheel (6-min walk) and Marvel Stadium (10-min walk), along with Queen Victoria Market (1.3 mi) and Melbourne Central (1.4 mi).

    Recent reviews

    Very good 8.0 From 316 reviews

    Exceptional 10.0
    We enjoyed our stay. The room was lovely.
    au1 night trip
    Exceptional 10.0
    Fantastic
    Fantastic view
    Expedia, au2 night family trip
    Good 6.0
    wonderful view
    wonderful view
    au2 night family trip
    Exceptional 10.0
    SSB ( Sebel Simply Best )
    Absolutely fantastic! Great location brilliant value for money in the words of Arnie.....I’ll be Back!
    Paul, au3 night trip
    Fair 4.0
    Unacceptable
    The disturbing event was that we were given our two bedroom suite in a very far off location in another building associated with and part of the hotel. This was quite distressing for my companion. After complaining about it the rooms were changed. At 8.00 am we were shocked to hear that somebody had intruded into our room after knocking. The manager said that it was security who were not informed of us being there. Nonetheless, it was a frightening intrusion and something that evokes fear and unpleasantness. I’d previously stayed at the Sebel and had good rooms. The quality of the rooms was not as great for the reputation and fees that they have.
    Apostle, au2 night trip with friends
    Very good 8.0
    Great location and excellent apartment
    The apartment was well appointed and very clean with good views across the water. The female reception staff were friendly and helpful. The location was very central with good transport and eating places close by.
    Barry, au1 night trip
    Fair 4.0
    Tried hard but just not good enough for the cost.
    We waited 30 mins to get our rooms. No toilet paper, the heating didn’t work and it took 3 try’s from reception to fix it. The reception. Was busy the whole time. The pool was freezing even though it said heated. The staff tried their hardest to fix our problems but it kept getting worse. We will probably look elsewhere for any trips to Melbourne in future.
    Brett, au1 night family trip
    Fair 4.0
    never again Sebel
    stayed in a dog bix Couldnt get tv to work bedside lights didnt work bed sheets too big Only could fit 1 bedside table room too small couldnt find the place!!!!
    Harry, au1 night romance trip
    Very good 8.0
    Needs a freshen up ,and sitting chairs as there is only a small couch.Brighter lighting would be better too!
    David, au4 night family trip
    Exceptional 10.0
    Room with a view
    Ideal Girls weekend. Great view from our room. Beds were incredibly comfy. Staff were friendly and obliging. We would definitely book here again.
    Michelle, au2 night trip with friends

    The Sebel Residences Melbourne Docklands

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