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1 room, 2 adults

Pullman Reef Hotel Casino, Cairns, Australia

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
35-41 Wharf StreetCairnsQLD4870Australia

Luxury hotel in Cairns Central Business District with 5 restaurants, 3 bars/lounges
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Fantastic service
Great room
Very comfortable
Delicious food
407See all 407 reviews
From 2,226 reviewsTripAdvisor Traveller Rating

Pullman Reef Hotel Casino, Cairns, Australia

from A$230
  • Superior Room, View (with Spa Bath)
  • Superior Room, Mountain View (with Spa Bath)
  • Deluxe Room, View (Trinity Inlet Views with spa)
  • Junior Suite
  • Junior Suite, City View
  • Deluxe Room, View (Trinity Inlet Views with spa)
  • Deluxe Room, Pool View (with Spa)

What’s around Pullman Reef Hotel Casino, Cairns, Australia


  • In Cairns Central Business District
  • Cairns Zoom and Wildlife Dome - 4 min walk
  • ZOO To You HQ Wildlife Discovery Centre - 5 min walk
  • Reef Fleet Terminal - 6 min walk
  • Cairns Regional Gallery - 6 min walk
  • Cairns Convention Centre - 7 min walk
  • Cairns Night Markets - 7 min walk
  • Cairns Marlin Marina - 7 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive
  • Cairns Station - 17 min walk
  • Freshwater Station - 18 min drive
  • Redlynch Station - 20 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

About Pullman Reef Hotel Casino, Cairns, Australia

Located along Trinity Inlet, this Cairns resort is 0.5 km (0.3 mi) from the Cairns Convention Centre and 0.8 km (0.5 mi) from the Cairns Esplanade. The Great Barrier Reef is about 33 km (20.5 mi) away.

Hotel Features.
The resort features a casino, rooftop pool, gym, 3 bar/lounges, and award-winning restaurants serving a unique fusion of Asian and Western cuisine and free live entertainment. 24-hour room service is available. Perched above the casino, the Cairns Wildlife Dome (surcharge) is enclosed by a 20-meter-high glass dome. Animal residents include parrots, kookaburras, koalas, and reptiles. Xtreme Illusions, a Vegas-style magic show with audience participation, is presented in the resort's Velvet Underground nightclub. The hotel has 10 meeting facilities totaling 379 square meters (4,079 square feet), computer station, and free WiFi access. Valet (surcharge) and free self-parking are available.

Pullman Reef Hotel Casino has 127 newly renovated and air-conditioned guestrooms. All feature furnished balconies with city, mountain, or ocean views. Rooms also offer smart TVs, connectivity panel, sitting areas, and free WiFi. Bathrooms include jetted tubs, separate toilet, double basins, plush bathrobes, and designer toiletries.

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Casino
  • Billiards or pool table
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 12
  • Conference space size (feet) - 4080
  • Conference space size (meters) - 379
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Built in 1996
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Tamarind - This restaurant specializes in fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Flinders Bar and Grill - This bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Pullman Reef Hotel Casino, Cairns, Australia’s small print

Also known as

  • Pullman Reef Hotel Casino Cairns
  • Pullman Reef Hotel Casino Cairns
  • Accor Reef Hotel
  • Cairns Sofitel
  • Pullman Reef Hotel Cairns
  • Sofitel Cairns
  • Pullman Reef Hotel Casino
  • Pullman Reef Casino Cairns
  • Pullman Reef Casino
  • Pullman Reef Hotel Cairns
  • Sofitel Cairns
  • Accor Reef Hotel
  • Cairns Sofitel
  • Pullman Reef Hotel Casino


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Mandatory fees

Deposit: AUD 150 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 12.00 per night

Valet parking costs AUD 20.00 per night with in/out privileges

Rollaway beds are available for AUD 74.0 per night

Buffet breakfast is offered for an extra charge of AUD 39 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 407 reviews

Pullman Reef Hotel Casino, Cairns, Australia
very pleasant
great ,friendly would stay again good poistion
christine, au1 night trip
Pullman Reef Hotel Casino, Cairns, Australia
Definitely not 5 star
Don't know how this couls rate as a 5 star hotel, must have bribed the assessor. No clear entry to the hotel, at check-in, told that here is your room key, parking is entrance is around the rear of the building, and its an extra charge. The room's view was the only redeeming feature. I stayed in this hotel over 20 years ago and nothing has changed. The cieling in the shower gave the impression that it was about to fall in on you as you were showering. The cieling fan had 2 speeds, just moving or so fast it looked like it was going to fly off. And then there was the lack of blinds, an attempt to put plantation shutters in did nothing to stop the morning sun from coming in the room at daybreak.
Jaimie, au3 night trip
Pullman Reef Hotel Casino, Cairns, Australia
Hands-down the best hotel I have stayed at in Cairns. The staff were so welcoming, friendly and helpful. Beautiful hotel with huge room and bathroom. The room was clean and bed was comfortable. The bar fridge was well stocked, as was all the goodies in the bathroom. The view from the balcony (and the bath) was great. Perfect location across the road from the ship terminal and an easy walk into the main part of the town. Will definitely stay here again.
A Traveller, auOther trip
Pullman Reef Hotel Casino, Cairns, Australia
A well appointed, clean and comfortable room. Staff were efficient and friendly!
JOHN, au1 night trip
Pullman Reef Hotel Casino, Cairns, Australia
Very Good8.0
Reception staff wonderful
Had a lovely room staff at reception were friendly and helpful. We made a mistake by having a few drinks in our room before we ventured down to the casino where we were going to have a meal and try our luck on the tables, we were celebrating our 38th Wedding Anniversary only to be told my husband was too drunk. (He had had 5 stubbies of beer) So we really were not happy would seriously think twice about staying again as we have stayed in other Casinos with no issues.
Nicola J, au1 night trip

See all reviews

Pullman Reef Hotel Casino, Cairns, Australia

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