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All properties in Florence, Tuscany, Italy
1 room, 2 adults

Baglioni Relais Santa Croce, Florence

5-star5 stars
Via Ghibellina 87, Florence, FI, 50122, Italy

Luxury hotel with restaurant, near Palazzo Vecchio
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We had dinner there...excelent service, food not bad, yet the price it was WAY OVERPRICE!…Feb. 11, 2020
  • This place is an actual palace. The Music Room is officially one of my favorite places on…Jan. 8, 2020

Baglioni Relais Santa Croce, Florence

  • Deluxe Room, 1 Double Bed
  • Deluxe Room (Grand)
  • Junior Suite
  • Classic Suite
  • Royal Suite (Da Verrazzano)
  • Presidential Suite (De Pepi)
  • Family Room
  • Junior Suite, Terrace

What’s around Baglioni Relais Santa Croce, Florence

Landmarks

  • In Santa Croce
  • Palazzo Vecchio - 8 min walk
  • Piazza del Duomo - 8 min walk
  • Piazza della Signoria - 8 min walk
  • Uffizi Gallery - 9 min walk
  • Cattedrale di Santa Maria del Fiore - 9 min walk
  • Ponte Vecchio - 11 min walk
  • Pitti Palace - 17 min walk

Getting around

  • Florence (FLR-Peretola) - 40 min drive
  • Florence Santa Maria Novella Station - 19 min walk
  • Florence Campo Di Marte Station - 20 min walk
  • Porta al Prato Station - 29 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is 11:30 AM
  • Express check-in
Airport shuttle service is available on request from 6 AM to 1 AM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • 1 per room (up to 33 lbs)

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 6 AM to 1 AM *

Parking

  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Use of nearby fitness centre (discount)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1700
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Guelfi e Ghibellini - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Baglioni Relais Santa Croce, Florence’s small print

Also known as

  • Relais Santa Croce Hotel
  • Baglioni Relais Santa Croce, Florence Florence
  • Baglioni Relais Santa Croce, Florence Hotel Florence
  • Relais Santa Croce
  • Relais Santa Croce
  • Relais Santa Croce Florence
  • Relais Santa Croce Hotel Florence
  • Baglioni Relais Santa Croce, Florence Hotel

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

Personal protective equipment, including masks and gloves, will be available to guests.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 45 per night

Full breakfast is offered for an extra charge of EUR 28 for adults and EUR 28 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per stay

Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Baglioni Relais Santa Croce, Florence

  • Are pets allowed at Baglioni Relais Santa Croce, Florence?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 50 per pet, per stay.
  • Is parking offered at Baglioni Relais Santa Croce, Florence?
    Yes. Valet parking costs EUR 45 per night.
  • Is airport shuttle service offered by Baglioni Relais Santa Croce, Florence?
    Yes, an airport shuttle is available from 6 AM to 1 AM on request. The charge is EUR 80 per vehicle roundtrip.
  • What are the check-in and check-out times at Baglioni Relais Santa Croce, Florence?
    You can check in from 2:00 PM to 5:30 AM. Check-out time is 11:30 AM.
  • Are there restaurants at or near Baglioni Relais Santa Croce, Florence?
    Yes, there's an onsite restaurant. Nearby restaurants include Enoteca Pinchiorri (1-min walk), Salamanca (1-min walk), and Viktoria (1-min walk).

Recent reviews

Exceptional 9.6 From 70 reviews

Exceptional 10.0
Feel like a king or queen!
This was a beautiful hotel with impeccable service. I would highly recommend it. Our room was on the small side and not a great view. But, if we wanted to pay an additional 120 euros a night we could have had a jr suite. If you want a little more space, I’d recommend to pay the additional.
Ann Marie, us2 night trip
Very good 8.0
Good value, 3-Michelin Star restaurant, history
Good value stay in a historical building. Service was very good and the only 3 Michelin Star restaurant in florence is in this hotel. Amazing decor overall. Only complaints are that the room is quite small while the bathroom is about the size of the room. Also, maybe it is due to the age of the building, but the room feels abit dated.
Nicole, hk1 night romance trip
Exceptional 10.0
Amazing experience
We had a perfect experience from check in to check out at Relais Santa Croce. The level of service from all staff exceeded our expectations, from front desk to the bar and restaurant. We will definitely be returning to Relais Santa Croce on our next trip to Florence
ie3 night romance trip
Exceptional 10.0
Location & service!
Fantastic location (we could walk to all major sightseeing spots), and the staff went out of their way to help us in many different ways! We came as a group of friends for a half marathon and they accommodated our request for two single beds instead of doubles. Views from some rooms was better than others; buffet breakfast was overpriced so we didn’t do it. Loved our visit to Florence!
us3 night trip with friends
Exceptional 10.0
Fine in Firenze
Excellent location - walkable to everything. Classic old building that’s been nicely and elegantly renovated.
John, us2 night romance trip
Very good 8.0
All good, except for a solid 'Soufflé'!
Charming, helpful staff. My 'Junior Suite' was less of a suite than the one booked for my mother, but with spectacular views nonetheless. More of a large room really, but my mother loved hers. Dinner in Dinner in the Guelfi & Ghibellini (we were the only two) was sensationally good at the first and main course stage, with desert a frankly crashing disappointment. We suspect the chef had gone home after our main course, as a supposed Raspberry Soufflé turned out to be a 'unique to Santa Croce', stodgy pudding accompanied by an overly-complex explanation from an embarrassed Maître d'. Anyway, 1st World problems. The hotel is beautiful, and ideally located.
usFamily trip
Exceptional 10.0
This was the best hotel we ever stayed in. The staff was SO welcoming and went way beyond to help us. Very classy hotel and staff!!!!
beatrice, us1 night romance trip
Exceptional 10.0
Amazing experience!
The hotel was an amazing experience and one of our highlights of Florence. They gave us a tour of the hotel at check-in and the service only got better from there. The service is exceptional and the concierge was always available and very helpful. The hotel itself is beautiful and truly feels luxurious. Our only small complaint is that the beds were pretty hard.
Adam, us4 night romance trip
Exceptional 10.0
New favorite
Beautiful palazzo, elegant, romantic, with contemporary touches for greater comfort. Understated chic. Welcoming and attentive staff. Breakfast buffet was appealing and had just the right things. Additional scrambled eggs were excellent. View of the Duomo. Amazing location. Full of character and atmosphere without any sacrifice of luxury.
Sandra, as1 night family trip

Baglioni Relais Santa Croce, Florence

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