Ace Hotel Sydney offers a stylish retreat near Oxford Street, with an on-site art gallery and coffee shop. Savor breakfast at one of the two restaurants or explore nearby Star Casino; stay connected with in-room WiFi and enjoy amenities like a 24-hour gym, bar, local meal delivery service, concierge services and helpful staff.
Ace Hotel Sydney offers a fantastic location, putting you a short five-minute walk from Capitol Theatre and World Square Shopping Centre. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Loam, which is one of 2 restaurants and serves breakfast, lunch and dinner. This luxurious hotel is also within a 15-minute walk of Hyde Park and Sydney Town Hall. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Museum Station is 5 minutes and Capitol Square Light Rail Station is 5 minutes.
Languages
English
At a glance
Hotel size
255 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Off-site parking within 656 ft (AUD 50 per day); discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children's menu
Working away
3 meeting rooms
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
24-hour fitness centre
Art gallery on-site
Vegan dining options
Vegetarian dining options
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in public areas
Room amenities
Be entertained
IPod docking station
47-inch LED TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
Free cot/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Loam – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
Kiln – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Lobby Bar – This lobby lounge only serves light fare. Open daily.
Good Chemistry – This café serves breakfast, lunch and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 26 per person
Credit card charges are subject to an extra charge of 1.5 per cent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 120 per accommodation, per stay
Parking
Parking is available nearby and costs AUD 50 per day (656 ft away)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Ace Hotel Sydney Hotel
Ace Hotel Sydney Sydney
Ace Hotel Sydney Hotel Sydney
Frequently asked questions
Does Ace Hotel Sydney offer free cancellation for a full refund?
Yes, Ace Hotel Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hotel Sydney?
Yes, cats and dogs are welcome. There's a charge of AUD 120 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter trays are available.
Is parking offered on site at Ace Hotel Sydney?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Ace Hotel Sydney?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Ace Hotel Sydney?
No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Ace Hotel Sydney and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Ace Hotel Sydney?
Yes, there are 2 on-site restaurants.
What's the area around Ace Hotel Sydney like?
Ace Hotel Sydney is in Sydney Central Business District, a short 5-minute walk from Museum Station and 4 minutes' walk from Capitol Theatre. Travellers love the hotel's prime location.
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Ace Hotel Sydney Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Ambience
Bar
Breakfast
Bed
Cities
Food
Restaurant
What guests liked
Breakfast options were excellent with great food and service at Loam cafe. (14 reviews)
The property's restaurants, bar, and nearby dining options were highly praised for their quality and convenience. (8 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
7 Apr 2025
fun for adults, great bar and vibe
Great inner city hotel with a fun vibe.
Samantha
Samantha, 2-night trip
10/10 Exceptional
16 Apr 2025
Ace is Awesome
Very comfortable and modern hotel centrally located to everything in the CBD.
Jason
Jason, 2-night trip
10/10 Exceptional
20 Apr 2025
Loved it. Attention to detail was impeccable and the staff were lovely. Will definitely be coming back
Brigitte
Brigitte, 2-night trip
8/10 Very good
25 Feb 2025
Nice clean hotel just outside the main area.
A bit out of the centre of Sydney for us but transport links were good. Lovely clean hotel.
Karen
Karen, 5-night trip
10/10 Exceptional
1 Jan 2025
Loved this hotel and the staff.
Simon
Simon, 6-night trip
10/10 Exceptional
1 Jan 2025
Great Hotel. Staff were very helpful, Pet friendly, very clean and quiet.
Adam
Adam, 2-night trip
10/10 Exceptional
4 Apr 2025
Arriving after 28 hours of flights, layovers & lost luggage we were looking forward to a seamless “pit stop” before our final flight home…and did the guys at Ace deliver. From the drinks vouchers at the bar (our room wasn’t quite ready so the double shot drinks 👍👍👍) friendly staff, great room and most importantly a supper comfortable bed was just what was needed…thanks guys. This is our new “go to” hotel when staying in The Sydney CBD.
John
John, 1-night trip
10/10 Exceptional
16 Dec 2024
I love this hotel
Tracy
Tracy, 2-night trip
10/10 Exceptional
10 Apr 2025
A night in town before the SSO.
This was our second stay and again was very pleasanr. We have no complaints.Dinner at Kiln and breakfast at Loam was also very good.
The only problem was again I couldn't get the record player to work.
We'll be back.
Peter
Peter, 1-night trip
8/10 Very good
2 Jan 2025
Was clean staffs was friendly and helpful.
Garfield
Garfield, 1-night trip
10/10 Exceptional
3 Dec 2024
Friendly staff, great room.
Chris
Chris, 1-night trip
10/10 Exceptional
17 Feb 2025
Great Location, Fun Hotel
Lovely hotel in a brilliant location. Very cool vibe with fun rooms and very comfortable beds. Loved the mini bar options and we had a room on the 17th floor which had a great city view. The Kiln and Loom bar within the hotel are great with yummy food, breakfast was great.
Would definitely stay here again as close to all the amenities we needed, handy to the city as well as easy walking to other great parts of Sydney.
Kate
Kate, 3-night trip
10/10 Exceptional
12 Nov 2024
Great hotel. Great location.
Brian
Brian, 3-night trip
10/10 Exceptional
3 Feb 2025
Would recommend!
Clean, comfortable and trendy hotel. Nice staff. I had a relaxing stay. Lots going on in the bar downstairs and upstairs (stayed over the weekend), but the rooms were nice and quiet.
Alicia
Alicia, 3-night trip
10/10 Exceptional
1 Jan 2025
The accommodation was amazing, they really go the extra mile for styling. Staff were all incredible, restaurants fantastic...highly recommended
Lisa
Lisa, 1-night trip
10/10 Exceptional
17 Nov 2024
Great place to stay!! Clean, fantastic customer service , amazing places to eat and convenient to walk everywhere…
Sam
Sam, 3-night trip
10/10 Exceptional
4 Mar 2025
Amazing experience!!! Highly recommend
Had a great 1 night staycation in the city. The place is very well maintained and welcoming. The room was a bit small with a weirdly interesting entry area mixed use as a wash & basin space. Loved the deco and vibe of the hotel in general. We would definitely recommend it.
Enoch
Enoch, 1-night trip
10/10 Exceptional
15 Jan 2025
Continues the Ace tradition of friendly staff and good vibes. A great looking building complimented by excellent service.
Julie Ann
Julie Ann, 1-night trip
10/10 Exceptional
29 Nov 2024
Nice property , great restaurants ground floor. Good location
Xuelei
Xuelei, 2-night trip
10/10 Exceptional
12 Oct 2024
everything was perfect- the room, the restaurant, location and the staff!
thi
thi, 3-night trip
8/10 Very good
22 Dec 2024
Service was excellent-so helpful in helping us navigate our way around the cit.
Marie
Marie, 3-night trip
10/10 Exceptional
1 Dec 2024
Beautiful hotel and fantastic staff. Couldn’t fault our stay. We’re definitely coming back.
James
James, 3-night trip
10/10 Exceptional
20 Oct 2024
Staff where excellent, our room was amazing, great layout and great vibe at the hotel
Benjamin
Benjamin, 1-night trip
10/10 Exceptional
4 Jan 2025
Great property. I loved the record player in the room. The coffee shops in this area are fantastic and the shop in the hotel had some of the best coffee.