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All properties in La Massana, La Massana, Andorra
1 room, 2 adults

Hotel Marco Polo

3-star3 stars
Avinguda Sant Antoni 36, La Massana, AD400, Andorra

La Massana ski hotel with ski storage and ski passes
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Andorra may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Staff are very friendly, location is good but is pretty noisy on the main road. Rooms…Mar. 9, 2020
  • It is a very well located hotel, nice staff and comfortable beds. It was close to a ski…Feb. 20, 2020

Hotel Marco Polo

from A$62
  • Double Room
  • Double Room Single Use
  • Triple Room
  • Triple Room (2 adults + 1 child)

What’s around Hotel Marco Polo

Landmarks

  • Pal-Arinsal Ski Resort - 2.6 mi / 4.2 km
  • Caldea Spa - 2.7 mi / 4.4 km
  • Pyrenees Andorra Shopping Centre - 3.2 mi / 5.2 km
  • Naturlandia - 12.4 mi / 19.9 km
  • Pic del Pla de l'Estany - 12.5 mi / 20.1 km
  • Soldeu Ski Resort - 12.6 mi / 20.3 km
  • Tristaina Lakes - 13.1 mi / 21.1 km

Getting around

  • Barcelona El Prat Airport (BCN) - 155 min drive
  • La Seu d'Urgell (LEU) - 37 min drive
  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Porte-Puymorens Station - 42 min drive
  • Burton's Station - 44 min drive

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Andorra may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Onsite parking limited

  • Offsite parking nearby (EUR 8 per night; reservations required)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Hosted evening meal daily (surcharge)
Things to do
  • Downhill skiing on site
  • Sledding on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business centre
  • Conference space
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Lift
  • Television in common areas
Languages Spoken
  • Catalan
  • English
  • French
  • Spanish

In the room

Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Downhill skiing on site
  • Sledding on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Hotel Marco Polo’s small print

Also known as

  • Hotel Marco Polo La Massana
  • Marco Polo La Massana
  • Marco Polo La Massana
  • Hotel Marco Polo Hotel
  • Hotel Marco Polo La Massana
  • Hotel Marco Polo Hotel La Massana

Policies

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to September.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    The charges below are included in the total price displayed:

    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Parking is available nearby and costs EUR 8 per night

    Continental breakfast is offered for an extra charge of EUR 7.5 for adults and EUR 3.75 for children (approximately)

    Hosted evening meal costs EUR 15

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Marco Polo

    • Does Hotel Marco Polo offer free cancellation for a full refund?
      Yes, Hotel Marco Polo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Hotel Marco Polo currently open?
      This property is closed from July 13 2020 to February 25 2021 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Hotel Marco Polo?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is there a pool at Hotel Marco Polo?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Hotel Marco Polo?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Hotel Marco Polo?
      You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
    • Are there restaurants at or near Hotel Marco Polo?
      Yes, there's an onsite restaurant. Nearby restaurants include Istanbul Kebab Pizzeria Andorra (5-min walk), Pizzeria Angelo (5-min walk), and Restaurant del Prat Gran (12-min walk).
    • What is there to do at Hotel Marco Polo and nearby?
      Have fun with onsite winter activities like downhill skiing and sledding. Enjoy amenities like a seasonal outdoor pool and an arcade.

    Recent reviews

    Good 7.2 From 29 reviews

    Exceptional 10.0
    Solo travel
    Ok stay.good price.room ok
    Lukasz, ie1 night trip
    Very good 8.0
    Es correcto teniendo en cuenta el precio.
    VANESSA, es1 night trip with friends
    Very good 8.0
    mes amis et moi avons passé un séjour agréable l'équipe est au top à l'écoute rien à dire côté accueil et propreté je le recommande vivement à d'autres personnes
    Kheira, fr1 night trip with friends
    Fair 4.0
    la puerta de la terraza no cerraba bien. la insonorización es pésima. la puerta del lavabo rota. la puerta de la entrada tenia la consistencia de la puerta del lavabo. el baño urge mucho su reforma, la cortina de la ducha debe cambiarse de inmediato.
    Francesc, es1 night romance trip
    Very good 8.0
    Hotel parfait
    Très bon hôtel, (qualité, prix) très correct. Un personnel adorable surtout au restaurant, en plus petit déjeuner et dîner servi en buffet, plus que convenable . On a adoré. Petit bémol : le bruit de la route. Nous envisageons d'y revenir passer quelques jours.
    agnes, fr3 night trip with friends
    Poor 2.0
    El personal estuvo bien pero el hotel necesita una buena reforma.
    es2 night family trip
    Good 6.0
    Los responsables deberían hacer más caso a las que
    Las habitaciones olían mucho a desagüe y los baños son bastante antiguos
    CHELO, es5 night family trip
    Good 6.0
    Hôtel vieillissant. Chambre mal isolée. Personnel OK.
    ch3 night trip
    Good 6.0
    El hotel esta bien pero hicimos una reserva con una habitacion doble en la que especificava 1 cama doble y nos encontramos con 3 camas individuales a lo que nos respondieron con que el hotel no tenía ninguna cama de matrimonio (poco creíble) por lo demas en recepcion el personal agradable y limpieza y estado del hotel eran correctos. El desayuno no estaba mal tampoco.
    Juan, es1 night trip
    Fair 4.0
    No me a gustado.
    Cojimos una noche con cena y desayuno. La cena fue fatal... casi todo reseco y poca variedad.. No comimos nada practicamente, nos tubimos que ir a comer unos creps. Cena fatal. Lo mejor fue el desayuno. Pq la habitacion era bastante pequeña y anticuada.
    Antonia, es1 night romance trip

    Hotel Marco Polo