Guests
All properties in Holyoke, Massachusetts, United States of America

Homewood Suites by Hilton Holyoke-Springfield/North

3-star hotel with indoor pool, near Holyoke Mall

  • Free on-the-go breakfast, free WiFi, and free parking
From
A$238

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 39.
1 / 39Terrace/Patio
375 Whitney Ave, Holyoke, 01040, MA, United States of America
9.0.Superb.
  • The stay was perfect. The suite was so big, definitely surprised our family. Dog friendly.

    Apr. 21, 2022

  • The only thing that was bad they didnt bring up the bedding for the pull out. But we…

    Feb. 20, 2022

See all 611 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Shopping
Safe
Convenient

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
  • Spa tub
    • Free breakfast
    • Free WiFi
    • Free parking
    • Pool
    • Kitchen
    • Non-smoking

    Property highlights

    Main amenities

    • 114 smoke-free guestrooms
    • Daily housekeeping
    • Indoor pool
    • Free area shuttle
    • Fitness center
    • 24-hour business center

    For families

    • Free cots/infant beds
    • Rollaway/extra beds (free)
    • Sofa bed
    • Kitchen
    • Cookware, dishware and utensils
    • Stovetop

    What’s around

    • Holyoke Mall - 13 min walk
    • Wistariahurst Museum - 3.7 mi / 6 km
    • Volleyball Hall of Fame - 5 mi / 8 km
    • Six Flags New England - 10.2 mi / 16.4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Studio Suite, 1 Queen Bed
    • Suite, 1 King Bed (1 Bedroom)
    • Suite, 2 Queen Beds, Accessible (Hearing)
    • Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
    • One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms
    • Suite, 2 Queen Beds, Non Smoking (1 Bedroom)
    • Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)
    • Studio, 1 King Bed, Non Smoking, Corner
    • Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)
    • Studio Suite, 1 Queen Bed
    • Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
    • Premium Suite, 1 Bedroom, Non Smoking

    What’s around

    Landmarks

    • Holyoke Mall - 13 min walk
    • Wistariahurst Museum - 3.7 mi / 6 km
    • Volleyball Hall of Fame - 5 mi / 8 km
    • Six Flags New England - 10.2 mi / 16.4 km

    Getting around

    • Bradley Intl. Airport (BDL) - 29 min drive
    • Westfield, MA (BAF-Barnes Municipal) - 12 min drive
    • Springfield Union Station - 9 min drive
    • Holyoke Station - 11 min drive
    • Northampton Station - 14 min drive
    • Free area shuttle
    map
    See on map
    375 Whitney Ave, Holyoke, 01040, MA, United States of America

    At a glance

    Hotel size

    • This hotel has 114 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Restrictions apply*
    • 2 per room (up to 75 lbs)
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free on-the-go breakfast daily
    • Coffee/tea in a common area
    • Barbecue grills

    Things to do

    • Number of indoor pools - 1
    • Fitness facilities
    • Number of spa tubs - 1
    • Basketball on site
    • Golfing nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby

    Working away

    • 24-hour business centre
    • Business centre
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 648
    • Conference space size (meters) - 60

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free grocery shopping service
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built – 2006
    • Lift
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible pool
    • Braille signage
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Ceiling fan
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Sofa bed
    • Premium bedding

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 27-inch TV
    • Premium TV channels
    • DVD player

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Free local calls

    Food and drink

    • Fridge
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware and utensils
    • Dishwasher

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees
    • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    State tax ID - C0010261370

    State tax ID - C0010261370

    Also known as

    • Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
    • Homewood Suites Hilton Holyoke-Springfield/North Hotel
    • Homewood Suites Hilton Holyoke-Springfield/North Holyoke
    • Homewood Suites by Hilton Holyoke Springfield/North
    • Homewood Suites by Hilton Holyoke-Springfield/North Hotel
    • Homewood Suites by Hilton Holyoke-Springfield/North Holyoke
    • Homewood Suites Hilton Holyoke-Springfield/North
    • Homewood Suites Hilton Holyoke-Springfield/North Holyoke
    • Homewood Suites by Hilton Holyoke Springfield/North
    • wood Suites Hilton HolyokeSpr

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Homewood Suites by Hilton Holyoke-Springfield/North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Electric vehicle charging is available.
    • Yes, there's an indoor pool.
    • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Outback Steakhouse (2.3 mi), Shallot Thai Cuisine (2.4 mi), and The Dam Cafe (2.4 mi).
    • No, this hotel doesn't have a casino, but MGM Springfield (10-min drive) is nearby.
    • Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes basketball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Homewood Suites by Hilton Holyoke-Springfield/North also has a fitness center.
    9.0.Superb.
    • 10.0.Exceptional

      Will go back again, but room for improvement

      Definitely enjoyed the stay and the environment is just splendid - very comfortable room, lobby and facilities. However, there is room for improvement. E.g. We booked the room for 4 people, hence needed the sofa bed and there was no extra set of bed sheet and blanket in the room. Long story short, called up the lobby once and went in person twice before getting the set after more than an hour.

      Theresa, 4 night family trip, Feb. 19, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We had the most amazing time, the summing pool was cold but the hot tub was awesome wasn't to hot. We spent a lot of time in There.

      MARIAELENA, 2 night family trip, Jan. 21, 2022

      Verified Expedia guest review

    • 8.0.Very good

      Building is great, room was excellent. The only gamble when coming here is some rooms have those "clean remotes" which are useless. Please if anyone with any say is reading this get rid of them and replace them with regular remotes. Front desk wasn't really friendly. They keep hiring awkward uninformed young people who dont seem quite interested in assuring youre fully satisfied. Just ok with doing the minimum. Which is a shame cause I've been coming here for years and it wasn't always like this.

      1 night trip, Jan. 17, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay, attentive staff, large clean room

      Renee, 1 night family trip, Jan. 8, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Great Hotel, Looking forward to our next visit.

      The staff was awesome! They were smiling and very courteous. All of our requests were handled well. The room was clean and very comfortable.

      Michael, 3 night family trip, Dec. 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very clean property. Great location to tour around Holyoke and Springfield.

      Dennis, 4 night romance trip, Dec. 22, 2021

      Verified Expedia guest review

    • 4.0.Fair

      Elevator button broke

      Harmony, 1 night family trip, Dec. 11, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff was very friendly and accommodating. The facility was very clean and bright. We stayed with a group of friends and all of us had a great time.

      James, 2 night trip with friends, Dec. 10, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Perfect for families

      The room was a bit smaller than expected, but overall great stay. They were very busy but were able to get us extra sheets and pillows for our toddler very quickly. The breakfast was nice, and extra points for having coffee always available. The kids also had a nice time swimming in the pool.

      Rodion, 2 night family trip, Nov. 25, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      This hotel was perfect for my little family to stay in. Everything was very clean, staff were very friendly, pool area very clean. Excellent stay.

      Marisol, 2 night family trip, Nov. 24, 2021

      Verified Expedia guest review

    See all 611 reviews