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Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America

3-star3 stars
7001 Buffalo AveNiagara FallsNY14304United States of America, (02) 8228 1927

Riverfront hotel in Niagara Falls with indoor pool, restaurant
  • Free WiFi
Good7.8
Service
Fantastic service
Pool
Great pool
Location
Great location
Comfort
More comfort would be nice
718See all 718 Hotels.com reviews
From 735 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America

from A$114
  • Deluxe Family Suite
  • Room, 1 King Bed, Accessible
  • Traditional Room, 1 King Bed
  • Suite, River View
  • Room, 1 King Bed, River View
  • Room, 2 Queen Beds, Accessible
  • Traditional Room, 2 Queen Beds
  • Family Suite
  • Room, 2 Queen Beds, River View

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 1 per room (up to 65 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 5,220
  • Conference space size (meters) - 0
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America’s small print

Also known as

  • Four Points Sheraton Niagara Falls Riverfront Hotel
  • Four Points Sheraton Niagara Falls
  • Four Points by Sheraton Niagara Falls Riverfront
  • Four Points by Sheraton Niagara Falls New York
  • Four Points Sheraton Riverfront Hotel
  • Four Points Sheraton Niagara Falls Riverfront
  • Four Points Sheraton Riverfront
  • Four Points Sheraton Niagara Falls Hotel
  • Four Points Sheraton Niagara Falls
  • Four Points By Sheraton Niagara Falls Fallsview Hotel
  • 4 Points By Sheraton Niagara Falls Fallsview
  • Four Points by Sheraton Niagara Falls Riverfront

Policies

Roll-away beds and cribs are available (subject to availability). For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 6 percent destination fee will be charged

Optional extras

Self parking costs USD 10.00 per night

Extended parking is available for an extra charge

Rollaway beds are available for an additional charge

Breakfast costs between USD 7 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America

Landmarks

  • Fashion Outlets of Niagara Falls - 2.3 mi / 3.7 km
  • Bridal Veil Falls - 5 mi / 8 km
  • American Falls - 5.3 mi / 8.6 km
  • Niagara Falls State Park - 5.4 mi / 8.6 km
  • Cave of the Winds - 5.1 mi / 8.3 km
  • Aquarium of Niagara - 5.2 mi / 8.3 km
  • Whirlpool State Park - 6 mi / 9.7 km
  • Skylon Tower - 6.2 mi / 10 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 8 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 27 min drive
  • Niagara Falls Station - 11 min drive
  • Niagara Falls Station - 16 min drive
  • Buffalo-Exchange Street Station - 22 min drive
  • Self parking (surcharge)
  • Extended parking (surcharge)

Recent reviews

Good 7.8 From 718 reviews

Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America
Exceptional10.0
Clean, comfy, happy
I was only on Niagara Falls for one night and it was perfect. While not in walking distance, there was an easy bus straight to the Falls I could get and the hotel had lovely views of the river.
A Traveller, au1 night trip
Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America
Fair4.0
Unpleasant experience
Stayed here for the Easter weekend with two children. The staff at checkin was super great and checking in was very easy. The traditional room with two queen bed felt really tight. Also, I could not get a microwave in the room even though I begged for one. I was told the hotel was operating at capacity so there were no spare amenities. My room was located on the 4th floor which means that throughout my stay, I had to use the microwave that was available in the lobby. The breakfast was just ok. But the view from the breakfast room is truly comforting and makes up for the average food. Full breakfast was included in my hotel package. But on Easter Sunday, we were told that breakfast would not be served to hotel guests because the hotel restaurant was preparing for Easter Brunch. We were told that if we had any concerns about this, we were free to contact hotels.com to take it up with them. No one bothered to share this information with us at check-in or even send a notice to the rooms that breakfast had been cancelled. Although, we were offered prepackaged ChefPierre pastries as well as some packed fruits, juice and tea/coffee in the hotel lobby. This in no way equates to the breakfast we already paid for. On a positive note, the hotel is only minutes away from Niagara Falls fashion outlets. Honestly, I will not be staying here ever again.
karina, ca2 night trip
Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America
Good6.0
Average Hotel
The hotel offers beautiful views of the Niagara River and the rooms were clean and nice. I was disappointed with the food at the hotel restaurant, but they did have good drinks to make up for it. Something that drove me nuts was the A/C in the room. My boyfriend and I like a cold room so we set the A/C to 67. Not once did the temp in that room go below 72. The unit kept shutting off in the middle of the night. I got up at least 4 times to turn it back on. Other than that there was nothing wrong with the service. Everyone was friendly and nice.
A Traveller, us1 night trip
Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America
Good6.0
Overall fine stay except breakfast
All was good but when we reached for breakfast at 11 20 AM, staff told that we need to go by standard buffet and we cannot order from menu as it is closed, while I remember that order by menu closing time was 11 30 AM. I was expecting them to be cooperative but they were adamant.
A Traveller, us1 night trip with friends
Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America
Good6.0
The vanity sink was completely clogged, water drainage was-very slow draining. The sleep was comfortable. The included breakfast was not the best. For the price of the hotel should not complain.
Somsouk, ca1 night trip

See all reviews

Four Points by Sheraton Niagara Falls, Niagara Falls, United States of America

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