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The Observatory Hotel Christchurch

5.0 star property
Luxury hotel with 24-hour fitness, near Hagley Park

Photo gallery for The Observatory Hotel Christchurch

Reception
Lobby lounge
Self-parking (surcharge) 30 per day
Exterior
Royal Skylight Room

Reviews

9.8 out of 10
Exceptional
Experience the perfect blend of art, culture, and luxury at The Observatory Hotel Christchurch. Located near Hagley Park, this eco-certified hotel offers an on-site grocery store, concerts and live shows in a lively atmosphere. With in-room WiFi, dry cleaning services available for your convenience as well as helpful staff who make guests feel welcome.

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Communal living room
  • Front desk safe
  • Corner/local shop
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar
The current price is AU$201
includes taxes & fees
31 May - 1 June

Room options

View all photos for Observatory Deluxe Room

Observatory Deluxe Room

Observatory Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Observatory Legacy room- Lower ground floor

Premium bedding, down duvets, minibar, in-room safe

Observatory Legacy room- Lower ground floor

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room

Prestige Room

Prestige Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Skylight Room

Prestige Skylight Room

Prestige Skylight Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Skylight Room

Royal Skylight Room

Royal Skylight Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

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9.6 out of 10, Exceptional, 238 reviews
The price is AU$302
includes taxes & fees
15 May - 16 May
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About the area

Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013

What's nearby

  • Hagley Park - 1 min walk - 0.1 km
  • Riverside Market - 7 min walk - 0.7 km
  • Christchurch Public Hospital - 8 min walk - 0.7 km
  • Christchurch Casino - 13 min walk - 1.1 km
  • Riccarton Road - 20 min walk - 1.7 km

Getting around

  • Christchurch International Airport (CHC) - 18 min drive
  • Christchurch Railway Station - 11 min drive
  • Rolleston Station - 22 min drive
  • Rangiora Station - 33 min drive

Restaurants

  • ‪The Rockpool Bar - ‬6 min walk
  • ‪The Craft Embassy - ‬6 min walk
  • ‪Rollickin Gelato Café - ‬7 min walk
  • ‪Kaiser Brew Garden - ‬7 min walk
  • ‪Black & White Coffee Cartel - ‬6 min walk

About this property

The Observatory Hotel Christchurch

Enjoy your visit to Christchurch with a stay at The Observatory Hotel Christchurch. Guests can enjoy the 24-hour fitness centre, and continental breakfast is available daily. The helpful staff and overall property condition get great marks from fellow travellers.

Languages

English, Filipino, Hindi, Korean

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (NZD 30 per day)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited (max. 1 space per unit)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • Concerts/live shows

Working away

  • Meeting room
  • Conference space (269 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1896
  • Safe-deposit box at front desk
  • Library
  • Communal living room
  • 24-hour fitness centre
  • Art gallery on-site
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Height-adjustable showerheads
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 30 for adults and NZD 30 for children
  • Late checkout can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 2 per cent

Parking

  • Uncovered self-parking costs NZD 30 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

Frequently asked questions

Does The Observatory Hotel Christchurch offer free cancellation for a full refund?

Yes, The Observatory Hotel Christchurch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Observatory Hotel Christchurch?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Observatory Hotel Christchurch?

Yes. Self-parking costs NZD 30 per day. Parking spaces may be limited.

What are the check-in and check-out times at The Observatory Hotel Christchurch?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM. Late check-out is available for a charge. Contactless check-out is available.

Is there an on-site casino at The Observatory Hotel Christchurch?

No, this hotel doesn't have a casino, but Christchurch Casino (13-min walk) is nearby.

What is there to do at The Observatory Hotel Christchurch and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Observatory Hotel Christchurch like?

The Observatory Hotel Christchurch is in Christchurch City Centre, a short 1-minute walk from Hagley Park and 7 minutes' walk from Riverside Market. Travellers say that the area is walkable and good for shopping.

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The Observatory Hotel Christchurch Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Botanical gardens
Building
Restaurant
Amenities
Boutique hotel
Shopping

What guests liked

  • The nearby dining options were excellent and conveniently located. (3 reviews)
  • Breakfast was great, complimentary, and served in a quaint and relaxing space. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful hotel very charming- close to restaurants
Mark, 2-night trip

10/10 Exceptional

Outstanding, amazing, 5* service and facility!
Joseph, 2-night trip

8/10 Very good

Wonderful historical renovation and location.

Wonderful refurbished historical property. Nice unexpected extra touch of a chocolate Easter egg to celebrate the holiday. Only “complaint” would be the closet and storage space of the rooms, but to be fair understandable given the historic building limitations. Check out (10:00 am) could also be a bit more generous. And $30+ per day for parking seemed steep- but I understand parking in Christchurch is expensive. Location is great!
8-night trip

10/10 Exceptional

Great building to have as a hotel in a really good location.
Paul, 6-night trip

10/10 Exceptional

Beautiful historic building. Comfortable bed. Great water pressure.
ivan, 2-night trip

8/10 Very good

Really enjoyed the hotel and surrounding areas. A bit of constructive feedback: Check in process was a bit clumsy and the breakfast area was not reflective of a top hotel.
James, 2-night trip

10/10 Exceptional

Wonderful staff and outstanding location!
Noelle, 1-night trip

10/10 Exceptional

Beautiful location, amazing rooms, friendly and helpful staff, great breakfast.
Sofia, 2-night trip

10/10 Exceptional

Beautiful and clean property and rooms, excellent service, prime location that is walking distance to central restaurants and shopping. We really enjoyed our stay.
Kokui, 3-night trip

10/10 Exceptional

Next to a wonderful botanical garden. Close to restaurants.
Anil, 2-night trip

10/10 Exceptional

Great location. By arboretum and great restaurant in complex.
Dennis, 2-night trip

10/10 Exceptional

Beautiful hotel in former university buildings that reminded us of Hogwarts!
Mona, 3-night trip

10/10 Exceptional

Location is everything. 2nd stay and it’s our favourite in Christchurch.
Tracy, 4-night trip

10/10 Exceptional

Exceeded expectations. Great location. Arts center a great asset. Highly recommended.
James, 2-night trip

10/10 Exceptional

Cool, historic building in a great location
Steve, 1-night trip

10/10 Exceptional

We had a short stay but wished we could stay longer. Great staff, awesome building, and a really nice room.
Edwin, 1-night trip

8/10 Very good

Good hotel

Beautiful building close to the centre of Christchurch. Everything in walking distance. Nicely appointed room, only downside for us was the room and bathroom were set up for people with disabilities so everything was low level.
Cheryl, 1-night trip

10/10 Exceptional

Beautiful hotel in Christchurch!

Incredible stay in Christchurch in the most beautifully designed hotel in a great location. The rooms were so comfortable and the staff was so friendly and helpful. The lounge area with coffee and tea machines was a lovely luxury to have. Hope to return to this beautiful hotel.
Elsbeth, 2-night trip

10/10 Exceptional

Luxury hotel. Great room with large bathroom. Staff very friendly. Close to many dining options.
Gail, 1-night trip

10/10 Exceptional

Very cute rooms and lobby, so much history. Loved it.
Karim, 1-night trip

8/10 Very good

Parking available however we didn’t use our car. Walkable to all areas we visited
Louise, 3-night trip

10/10 Exceptional

Clean
Pamela, 1-night trip

10/10 Exceptional

Great hotel - mix of character buildings and modern rooms.
Luke, 1-night trip

10/10 Exceptional

Amazing atmosphere.

Stunning building with lots of history. The staff were amazing and the room was very comfortable! Would recommend to anyone looking for something unique.
Lance, 1-night trip

10/10 Exceptional

Do,I nick and the staff were amazing. The social hour was a very nice touch.
Catherine, 2-night trip