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All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Mercure Queenstown Resort

4-starOfficial New Zealand Rating provided by Qualmark®
Great for familiesThis property has good facilities for families.
Sainsbury Road, Queenstown, 9300, New Zealand

4-star hotel with 2 restaurants, near Lake Wakatipu
  • Free WiFi and free parking
Service
Fantastic service
Room
Great room
WiFi
Good internet service
Location
Great location

Mercure Queenstown Resort

from A$181
  • Room, Garden View
  • Superior Room, Lake View
  • Room, Garden View
  • Superior Room, Lake View
  • Standard Room, Lake View
  • Deluxe Room, Garden View
  • Deluxe Room, Lake View

What’s around Mercure Queenstown Resort

Landmarks

  • Lake Wakatipu - 21 min walk
  • Queenstown Gardens - 32 min walk
  • Steamer Wharf - 23 min walk
  • SKYCITY Wharf Casino - 23 min walk
  • Creative Queenstown Arts & Crafts Market - 24 min walk
  • TSS Earnslaw Steamship - 24 min walk
  • Fear Factory Queenstown - 25 min walk
  • Toi o Tahuna - 26 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 17 min drive
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Ski shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 3272
  • Conference space size (meters) - 304
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

South Eatery Restaurant - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Mercure Queenstown Resort’s small print

Also known as

  • Mercure Queenstown Resort
  • Mercure Queenstown Resort Queenstown
  • Mercure Queenstown Resort Hotel Queenstown
  • Mercure Queenstown
  • Mercure Queenstown Queenstown
  • Mercure Resort Queenstown
  • Queenstown Mercure
  • Queenstown Mercure Resort
  • Mercure Hotel Queenstown
  • Mercure Resort Queenstown Hotel Queenstown
  • Mercure Queenstown Resort Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from January to December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Mandatory fees

    Deposit: NZD 100 per night

    Optional extras

    Credit card charges are subject to an extra charge of 2 percent

    Late check-out can be arranged for an extra charge of NZD 20 (subject to availability)

    Rollaway beds are available for an additional charge

    Safes in guestrooms can be used for NZD 50 per stay

    Buffet breakfast is offered for an extra charge of NZD 27 per person (approximately)

    Wired Internet access is available in guestrooms for NZD 10 per hour (rates may vary)

    Ski shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very good 8.4 From 356 reviews

    Exceptional 10.0
    An oasis in a jam packed stay!
    We had a lovely relaxing stay here! Very helpful staff happy and friendly. Amazing views from restaurant breakfast room and cosy bar
    Ian, au3 night family trip
    Exceptional 10.0
    Would happily stay again - a great experience
    A comfortable stay and excellent service from hotel staff. Parking on site which was nice (appears to be a bit of a challenge in Queenstown). A little out of the main downtown area - which I think was a blessing given how busy it can get - but only a sub-10 dollar Uber ride to be in the downtown area. Decent sized room, and amazing view out of the window to wake up to. Washing/drying facilities a bonus and a comfortable bar to enjoy a beverage in while waiting (over Easter when options were extremely limited!)
    Peter, au1 night romance trip

    Mercure Queenstown Resort

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